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Hotel Riu Palace Meloneras

5.0 star property

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Photo gallery for Hotel Riu Palace Meloneras

5 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Alfresco dining, open daily
Lobby
Minibar, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Pool
  • Gym
  • Spa

Explore the area

Map
Urbanización Las Meloneras, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Maspalomas Lighthouse
    ‪8 min walk‬
  • Meloneras Beach
    ‪8 min walk‬
  • Maspalomas Dunes
    ‪10 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪30 min drive‬

Room options

View all photos for Single Room, Balcony

Minibar, iron/ironing board, free WiFi, bed sheets

Single Room, Balcony

  • 280 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Balcony, Partial Sea View

Minibar, iron/ironing board, free WiFi, bed sheets

Double Room, Balcony, Partial Sea View

  • 344 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | Minibar, iron/ironing board, free WiFi, bed sheets

Double Room, Balcony, Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Double Room, Balcony, Garden View

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony, Garden View

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Suite, Balcony

Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

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Double Room, Balcony (Swim-up & Adults Only) | Terrace/patio

Hotel Riu Palace Oasis

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (658)
$291 nightly
The price was $447
The price is $291 total
includes taxes & fees
Hotel Riu Palace Oasis

About this property

Hotel Riu Palace Meloneras

5-star property in Maspalomas
This smoke-free property features 3 restaurants, 5 outdoor pools, and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hotel Riu Palace Meloneras offers 515 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This San Bartolomé de Tirajana property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Hotel Riu Palace Meloneras features a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury property also offers a children's pool, a terrace, and a complimentary children's club. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Riu Palace Meloneras is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Magnolia - This buffet restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Ocean's View - This poolside theme restaurant serves lunch and dinner. Reservations are required. Open daily.
Lobby bar - Onsite bar. Open daily.
Lounge bar - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 9 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Lobby bar
  • Lounge bar
  • Magnolia
  • Ocean's View

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 20 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 9 per night
  • In-room safe fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Riu Meloneras
Hotel Riu Meloneras Palace
Hotel Riu Meloneras Resort
Hotel Riu Palace Meloneras
Hotel Riu Palace Meloneras Resort
Meloneras Palace
Palace Meloneras
Palace Meloneras Resort
Resort Meloneras
Hotel Riu Palace Meloneras Resort San Bartolome de Tirajana
Riu Palace Meloneras San Bartolome de Tirajana
Riu Meloneras Bartolome Tiraj
Riu Meloneras All Inclusive
Hotel Riu Palace Meloneras Resort
Hotel Riu Palace Meloneras All-inclusive property
Hotel Riu Palace Meloneras San Bartolomé de Tirajana

Hotel Riu Palace Meloneras Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 242 out of 368 reviews
Rating 8 - Good. 105 out of 368 reviews
Rating 6 - Okay. 15 out of 368 reviews
Rating 4 - Poor. 4 out of 368 reviews
Rating 2 - Terrible. 2 out of 368 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Single beds were not good. No ambience or music by pool Not seated to table which was disappointing
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service

Needs upgrading, expensive friendly staff

This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nigel

Stayed 10 nights in Jan 2025

10/10 Excellent

adrian

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Time of gym
Stayed 4 nights in Aug 2024

8/10 Good

Ronni Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 7 nights in Aug 2024

10/10 Excellent

ADRIANA, Kissimmee

Traveled with partner
Liked: Staff & service, property conditions & facilities
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
Stayed 9 nights in Jun 2024

10/10 Excellent

Sean

Stayed 3 nights in May 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5 star ⭐️⭐️⭐️⭐️🌟

Beautiful complex could not fault it in any way, maybe if I had one criticism it would be the hotel caters for a slightly older person bet that’s it food staff & grounds were all amazing.
Stayed 7 nights in Sep 2023

4/10 Poor

GIUSEPPE

Business traveler, Traveled with family
Liked: Cleanliness

5 star? No!

Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
Stayed 3 nights in Aug 2023

10/10 Excellent

ADRIANA, Kissimmee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel will return for sure and staff are really amazing
Stayed 14 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was simply fabulous
Stayed 5 nights in Mar 2023

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Poor aircon, evening food otherwise very nice.

Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
Stayed 10 nights in Mar 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

BRENDAN

Stayed 7 nights in Dec 2022

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Environmental madness!

Nice hotel but was amazed in this day and age that in 22 C heat they insist on using outdoor gas heaters in the outdoor dining areas. Nobody was asking for it and it made the experience uncomfortable. We need to stop doing this!! Poor form RIU.
Stayed 1 night in Dec 2022

10/10 Excellent

Jordane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Jose, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good and bad !

Great location, lovely pools, great food - wonderful variety at buffet, most of the staff very friendly. However some negatives - the overpowering use and smell of insecticide in our room - I can still smell it 2 days after leaving the hotel! Some other surprising and disappointing points (for a 5 star hotel) - no slippers provided, a charge of €22 to use the in-room safe, pillows and towels were 3-star level.
Stayed 7 nights in Oct 2022

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Truly a great hotel
Stayed 7 nights in Sep 2022

8/10 Good

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
Stayed 5 nights in Jun 2022

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless resort. Super efficient staff. Buffet half board can sometimes be a problem finding good options but here the choice is huge and quality very good. Options have included fresh grilled lobster, fresh cut and grilled sirloin, and Easter eggs on Easter Sunday :)
Stayed 7 nights in Apr 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022

8/10 Good

Farrah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely resort and I can't fault the staff; however, it feels like a retirement home, with the clientele being all very old people. The entertainment is all aimed at this group, with massive amounts of Credence Clearwater Revival and ABBA tributes. Despite it being half term, there was no kids club for the first two days, and then only for 90 minutes in the morning. For a family holiday, this is not ideal. There were two "menu" restaurants which felt extremely hostile to children (very haute cuisine, no accessible menu options for children) - my daughter lives in London and can happily eat in restaurants without needing some kind of crappy kids menu, but there wasn't anything remotely suitable for her here. So despite being a gorgeous resort, I don't think we will be coming back here. Also the music goes until 11pm most nights and is extremely loud (there is no double glazing and the hotel walls are very thin) - combined with elderly neighbours waking at the crack of dawn and listening to the news on TV at maximum volume, it is not as restful as it should be.
Stayed 7 nights in Feb 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022