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Hotel Riu Palace Oasis

5.0 star property

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Photo gallery for Hotel Riu Palace Oasis

Double Room, Balcony (Swim-up & Adults Only) | Terrace/patio
Interior
Standard Double Room, Balcony | Minibar, iron/ironing board, free WiFi, bed sheets
Lobby
Family Room, 2 Bedrooms, Balcony | Minibar, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
Plaza de las Palmeras 2, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35106
  • Maspalomas Beach
    ‪5 min walk‬
  • Maspalomas Lighthouse
    ‪7 min walk‬
  • Maspalomas Dunes
    ‪10 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪35 min drive‬

Room options

View all photos for Double Room, Balcony (Small,Seaside orientation)

View from room

Double Room, Balcony (Small,Seaside orientation)

  • 280 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Swim-up & Adults Only)

Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite (Swim-up & Adults Only)

  • 538 sq ft
  • Sleeps 2
  • 4 Twin Beds

View all photos for Junior Suite

Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • 495 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony (Swim-up & Adults Only)

View from room

Double Room, Balcony (Swim-up & Adults Only)

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Garden View

View from room

Double Room, Balcony, Garden View

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Balcony, Ocean View

View from room

Double Room, Balcony, Ocean View

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony (Seaside Orientation)

View from room

Double Room, Balcony (Seaside Orientation)

  • 366 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Balcony

Family Room, 2 Bedrooms, Balcony | Minibar, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms, Balcony

  • 538 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About this property

Hotel Riu Palace Oasis

5-star hotel in Maspalomas
Catch some rays at the nearby beach or spend the day relaxing at Hotel Riu Palace Oasis's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Hotel Riu Palace Oasis offers 415 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Oasis you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and a steam room.

Hotel Riu Palace Oasis is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Promenade - This buffet restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Botánico - This theme restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Botánico
  • Krystal
  • Promenade

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Riu Palace Oasis
Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Hotel Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Hotel Riu Palace Oasis All Inclusive
Riu Palace Oasis All Inclusive
Hotel Riu Palace Oasis San Bartolome de Tirajana
Riu Palace Oasis San Bartolome de Tirajana
Riu Palace Oasis
Hotel Riu Palace Oasis Hotel
Hotel Riu Palace Oasis San Bartolomé de Tirajana
Hotel Riu Palace Oasis Hotel San Bartolomé de Tirajana

Hotel Riu Palace Oasis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 412 out of 646 reviews
Rating 8 - Good. 190 out of 646 reviews
Rating 6 - Okay. 28 out of 646 reviews
Rating 4 - Poor. 13 out of 646 reviews
Rating 2 - Terrible. 3 out of 646 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Aslak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing… the shower! Hot and lots of water pressure. Hotel seems expensive for what you get. Our room had a small outdoor sitting area that faced a brick wall. The rest of the hotel grounds looked quite nice though. Dinner buffet was extensive and delicious. Beach area was fun to walk, good for cheap food options and souvenirs and lots of Lou gets to rent at reasonable price.
Stayed 2 nights in Nov 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive setting, helpful and efficient staff. Located near a good choice of shops and restaurants. Mattresses too soft for me, pillows to “springy” felt as though they were filled with cut up foam. Sun loungers did not have cushions which made them difficult sit on for extended periods.
Stayed 7 nights in Nov 2024

8/10 Good

Fernando

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew, CHELTENHAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd year we have stayed with them, excellent service from the staff as always. It’s great to turn up at the hotel, and be thoroughly looked after during the stay. With easy access to the beach to watch the sun rise or set, and should you want a change of scene from the hotel, plenty of restaurants and bars along the seafront - all of which are easily accessible to the rear of the hotel. Plenty of sun lounges, but there are definitely some keen beans who like to reserve them before the sun has even come up.
Stayed 11 nights in Oct 2024

4/10 Poor

Niels

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property on the beach next to lighthouse. Within short walk from shopping and restaurants. Easy access to public Transportation.
Stayed 8 nights in Sep 2024

2/10 Terrible

Martín

Disliked: Staff & service, room comfort
RIU Oasis - Try Another Hotel.
Hotel advertises parking for guests and only has a 20 spot lot for 1000 rooms does not make senses. Needless to say I got towed parking on the street and decided to find a hotel that has parking and customer service. (Salobre - very nice). Did I get a refund for early check out for a room I never used? No. So thanks agai RIU. Wo t be back👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with lovely and clean grounds and rooms. Ultimately, though, our stay was made by (a) the range, variety and taste of the food; and (b) above everything else, the customer service, focus and attention of all the staff. Would not hesitate to stay again and very much looking forward to doing so too!
Stayed 8 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a swim out suite and it was lovely. Almost 4ft deep and always the perfect temperature. The main pools were not as big as I expected however they were beautiful and never looked overly crowded. The location was great. We were able to walk to the dunes to the left and to the right there were miles of stores, restaurants, other beaches and even a mall. The lighthouse is also very close. The food was good at the Promenade and the specialty restaurants were exceptional in every way. The staff was very helpful and even let us use an adapter because we didn’t think about the European outlets when packing. It was also a very safe place to walk around. There’s a nude beach a short distance to the right of the hotels private beach. One of RiUs sister resorts is also a walkable distance from RIU palace oasis.
Stayed 6 nights in Aug 2024

10/10 Excellent

katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place from which to explore canary island. Very comfortable and warm room with an excellent view to the beach, also excellent hot showers. The space is surrounded by beautiful palm trees with a Fantastic Friendly staff always willing to help. Breakfast options and dinners services very nice too. The hotel is very central within easy reach of The beach, shops, eating places. We will certainly be back."
Stayed 7 nights in Jul 2024

10/10 Excellent

Bruno Barros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble estancia
Fue increíble, sobre todo el personal. Muy amables! Repetiremos seguro.
Stayed 1 night in Jul 2024

10/10 Excellent

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful part of the world. Lively hotel. Friendly and helpful staff.
Stayed 8 nights in Jun 2024

10/10 Excellent

Kirandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel and worth every penny. The staff are so welcoming, friendly and provide an incredible service. The hotel gardens were beautiful. The direct access to the beach was a plus. We booked a swim up room in the quieter part of the hotel, which was amazing and away from public access. We booked half board, there were plenty of breakfast and dinner options. However, I would just like to add, the dinner options could be labelled with a bit more details as not all food was labelled correctly. Especially the vegetarian/vegan options. We found that even the chefs were unable to confirm if food included meat, fish or eggs. It wasn’t a huge issue for us, as we avoided eating certain dishes, but it would be nice to be able to try food that was available without having to worry about what was in it. Overall, thank you for a lovely stay, I would definitely recommend to others and return in the future.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for relaxed vacation
A really good hotel with service as a top priority. Nice and clean room just as shown in pictures. Friendly staff all around. Quite surroundings and very close and convenient to the beach. Only minus is that guests are blocking sunbeds in the morning with their towels and hotel did not take care of it. Every morning at the breakfast buffet, one could see the sunbeds occupied without any people there. A big minus for a 5 star hotel where one could expect propper manners. I will not leave an inferior rating because of this, but might not come back due to this. Otherwise great stay and great hotel.
Stayed 7 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why Canari?
The hotel is fine, comfortable, and the food is great. I travelled there in May, but I cannot understand why someone should visit the island? It has nothing to give. It took me 6 hours direct flight from Oslo. Instead, I could have gone to Purtugal, south of Spain or Italy for a shorter and cheaper flight, yet get a similar hotel with better vibe from the cities. To me, the Canari was the most boring destination ever :(
Stayed 3 nights in May 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best all-round rxperience
Stayed 7 nights in May 2024

10/10 Excellent

Mark

Stayed 9 nights in Apr 2024

10/10 Excellent

Le Van

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay in Gran Canaria, the hotel was beautifully presented, with great food options and super friendly staff. Location is perfect, right by the beach, sand dunes and promenade. Bus station located outside for easy access to other areas of the island. Would have been great if there were a little more options in their kids zone like water park. Overall highly recommend.
Stayed 5 nights in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Antonio

Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the beautiful Maspolomas beach. The grounds were well designed and beautifully maintained. Buffet breakfast gave you excellent choice. The staf were friendly . The meal we had in the Botanicas Restaurant was superb
Stayed 7 nights in Mar 2024

10/10 Excellent

Zahara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This really was an oasis - tranquil gardens in a beautiful setting …choice of pools. Excellent breakfast buffet and friendly helpful staff everywhere!
Stayed 7 nights in Feb 2024