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Hotel Riu Palace Palmeras - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Palmeras - All Inclusive

3 bars/lounges, poolside bar
Front of property - evening/night
Reception
2 outdoor pools, pool umbrellas, sun loungers
Double Room, Balcony, Sea View | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Laundry

Explore the area

Map
Avenida de Estados Unidos de America, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Yumbo Shopping Center
    ‪7 min walk‬
  • English Beach
    ‪10 min walk‬
  • Maspalomas Dunes
    ‪20 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪32 min drive‬

Room options

View all photos for Double Room, Balcony, Garden View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony, Garden View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Grand Double Room, Balcony

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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Hotel Riu Palace Oasis

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (649)
The price is $355
per night
$380 total
includes taxes & fees
Apr 18 - Apr 19
Hotel Riu Palace Oasis

About this property

Hotel Riu Palace Palmeras - All Inclusive

4-star property in Playa del Ingles
2 restaurants, 2 outdoor pools, and 3 bars/lounges are available at this smoke-free property. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Riu Palace Palmeras - All Inclusive offers 274 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Riu Palace Palmeras - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Palmeras - All Inclusive features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a complimentary children's club, and multilingual staff.

Hotel Riu Palace Palmeras - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Main Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Fusion restaurant - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Lobby bar - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lounge bar - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Grill - This bar specializes in barbecue and serves breakfast and lunch. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

Land activities

Fitness facilities
Kids club

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fusion restaurant
  • Grill
  • Lobby bar
  • Lounge bar
  • Main Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Hotel Riu Palmeras
Hotel Riu Palmeras San Bartolome de Tirajana
Riu Hotel Palmeras
Riu Palmeras
Riu Palmeras Hotel
Riu Palmeras San Bartolome de Tirajana
Riu Palmeras All Inclusive
Hotel Riu Palmeras
Hotel Riu Palace Palmeras - All Inclusive Hotel
Hotel Riu Palace Palmeras All Inclusive
Hotel Riu Palace Palmeras - All Inclusive All-inclusive property

Hotel Riu Palace Palmeras - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 233 reviews
Rating 8 - Good. 79 out of 233 reviews
Rating 6 - Okay. 22 out of 233 reviews
Rating 4 - Poor. 2 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not as good as I have had there before
I have stayed here a number of times before - it is clean, modern, well furbished and well located 5 mins walk from either the Yumbo or the Beach. It has two good pools and entertainment nightly. It was full on my recent visit and unfortunately for some reason staff were reserving large numbers of loungers before dawn each morning for guests who actually sometimes didn't use them during the day. This was annoying as these were in the best spots which meant you had to keep trying to move around to find the sunshine. I am not sure why certain people got such service but it didnt seem terribly fair. The food I found rather predicatable and repetitive and could have done with some more imagination - it is fine, but is rather "same again" day in and day out. Compared to times I have stayed before you could tell it was full because the level of service wasn't quite as good as I have had before. But it is a good place to stay especially if you don't mind buffet food - the speciality restaurant which has to be booked is excellent. A call out for my cleaner - garden room 34. She was excellent.
Stayed 7 nights in Nov 2024

2/10 Terrible

Russell

Stayed 7 nights in Nov 2024

10/10 Excellent

Jose Luis

Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

mark

Stayed 7 nights in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
Staff all amazing pleasant helpful friendly. Good variety of quality food many cooked as you wait. Room serviced daily Flame heaters are NOT eco friendly and simply heat air into sky
Stayed 10 nights in Jan 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the beach. Food and drink options throughout the day were excellent. I really enjoyed the extra effort made for Christmas. Evening entertainment was not always worth staying for, but hotel was convenient to yumbo center.

2/10 Terrible

jing

Stayed 1 night in Dec 2022

10/10 Excellent

Carol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our twins and it was the best hotel we ever stayed in. The staff are amazing and so helpful, the food was out of this world and we cannot wait to return
Stayed 7 nights in Sep 2022

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay, clean a comfortable room, great choice of food, all the staff were very friendly
Stayed 4 nights in Jun 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel and food
Stayed 7 nights in Mar 2022

10/10 Excellent

Petre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive approach is a winner
Stayed 7 nights in Apr 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, super clean with friendly staff. Great food selection.
Stayed 21 nights in Jan 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury & Classy
Cleanliness was fantastic, best all inclusive food I’ve had . David the waiter is fantastic . Looking to return in October.
Stayed 7 nights in Jan 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and friendly
Rooms are small but very clean, modern and comfortable with balcony overlooking the pools / sea and large bathroom with twin sinks and rain shower. Staff are all friendly and helpful. All-inclusive with a good choice of drinks in the bars and a wide variety of food in the restaurant of a reasonable standard. Choice of two unheated pools with comfortable loungers and free towels and a pool bar for drinks and snacks. Good quality evening family entertainment. Well-appointed gym. Handy luggage storage and shower facilities mean that if you have time to kill between checking out of your room and catching your flight you can stay and enjoy the pool. Short walk from the beach, Yumbo, Cita etc. Only negative was late night noise from nearby bars.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
This hotel is truely fabulous. Already booked for next year. The food is amazing & so varied. There is a lovely bar which we went to every night. The bathroom is huge & the beds comfortable.
Stayed 10 nights in Nov 2021

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book and stay if you want to be pampered
I would highly recommend this hotel. The location is ideal for the beach and shopping. The selection of food and drinks is second to none. The staff are so helpful and professional I could not fault this hotel in anyway.
Stayed 1 night in Jul 2020

10/10 Excellent

Zana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Zana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central location
Good hotel in good decorative order. Close to beach and shopping centers. Friendly, helpful staff.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For older clientele but superb central location
Very peaceful hotel for mostly an older clientele. The inclusive half board was a pleasant surprise. The central location near the Yumbo centre makes it ideal for people who want to party but then return to a quieter hotel.
Stayed 6 nights in May 2018

8/10 Good

Ann, London

Liked: Cleanliness, staff & service
Clean and comfortable
Stayed for 4 nights at the end of our trip round GC. Hotel is a bit tired and could do with some updating but everywhere was spotlessly clean. Wifi is only available in the public areas and it would be nice to have it in the rooms. Breakfast and dinner buffets are plentiful and varied but to our taste the food was salty and bland and dinner felt a bit rushed. Vegetarians would probably struggle to find variety. Hotel is quiet (a plus for us) and the music stops around 10.
Stayed 4 nights in Oct 2017