MUR Hotel Neptuno Gran Canaria - Adults Only
4.0 star property
Choose dates to view prices
Photo gallery for MUR Hotel Neptuno Gran Canaria - Adults Only
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Bar
- All inclusive
- Room service
- Gym
- Parking included
Explore the area
Avenida Alfeceres Provisionales, 29, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
- Yumbo Shopping CenterPlace, Yumbo Shopping Center1 min walk
- English BeachPlace, English Beach13 min walk
- Maspalomas DunesPlace, Maspalomas Dunes3 min drive
- Las Palmas (LPA-Gran Canaria)Airport, Las Palmas (LPA-Gran Canaria)24 min drive
Room options
View all photos for Double Room Single Use, Balcony
Double Room Single Use, Balcony
8.28.2 out of 10
Very good
20 reviews
(20 reviews)
- 247 sq ft
- Resort view
- Sleeps 1
- 1 Twin Bed
View all photos for Standard Double or Twin Room, Balcony
Standard Double or Twin Room, Balcony
8.08.0 out of 10
Very good
18 reviews
(18 reviews)
- 247 sq ft
- Resort view
- Sleeps 2
- 2 Twin Beds OR 1 Double Bed
View all photos for Standard Double or Twin Room, Balcony, Pool View
Standard Double or Twin Room, Balcony, Pool View
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
- Sleeps 2
- 2 Twin Beds OR 1 Double Bed
View all photos for Double Room Single Use, Balcony, Pool View
Double Room Single Use, Balcony, Pool View
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
- Sleeps 1
- 2 Twin Beds
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About this property
MUR Hotel Neptuno Gran Canaria - Adults Only
4-star hotel in Playa del Ingles
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
MUR Hotel Neptuno Gran Canaria - Adults Only offers 166 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, bidets, and hair dryers. This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Some rates at MUR Hotel Neptuno Gran Canaria - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
In addition to an outdoor pool, MUR Hotel Neptuno Gran Canaria - Adults Only provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This business-friendly hotel also offers a library, a terrace, and an arcade/game room. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
MUR Hotel Neptuno Gran Canaria - Adults Only has designated areas for smoking.
Onsite venue - buffet restaurant.
La Sirena - Overlooking the pool, this bar specializes in international cuisine and serves lunch only. Open daily.
Sotavento - Onsite piano bar. Open daily.
Room service (during limited hours) is available.
All inclusive details
All-inclusive room rates at MUR Hotel Neptuno Gran Canaria - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Roundtrip airport shuttle (surcharge)
- Free self parking on site
- Limited onsite parking
Food and drink
- 2 restaurants
- A bar/lounge
- A poolside bar
- Snack bar/deli
Restaurants on site
- La Sirena
- Sotavento
Things to do
- 24-hour gym
- Arcade/game room
- Library
- Outdoor pool
- Sauna
- Shopping
- Steam room
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Meeting room
Outdoors
- Garden
- Terrace
Spa
- Aromatherapy
- Ayurvedic treatments
- Facials
- Manicures/pedicures
- Massage
- Treatment room
Accessibility
- Elevator
More
- 1 building
- 5 floors
- Banquet hall
- Comprehensive food waste policy
- Comprehensive recycling policy
- Designated smoking areas
- Double-glazed windows
- Eco-friendly cleaning products used
- Local artist showcase
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
- Water dispenser usage encouraged
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bidet
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Towels provided
Entertainment
- Flat-screen TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Limited room service
- Minibar
More
- Air conditioning
- Desk
- Iron/ironing board on request
- Laptop-compatible safe
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10 AM to 6 PM
Children 18 years old and younger are not permitted at this adults-only property
Property is also known as
Hotel Neptuno Gran Canaria San Bartolome de Tirajana
Neptuno Gran Canaria
Neptuno Gran Canaria San Bartolome de Tirajana
Neptuno Hotel Gran Canaria
Hotel Neptuno Gran Canaria Adults San Bartolome de Tirajana
Hotel Neptuno Gran Canaria Adults
Neptuno Gran Canaria Adults San Bartolome de Tirajana
Neptuno Gran Canaria Adults
Mur Neptuno Gran Canaria
MUR Hotel Neptuno Gran Canaria Adults Only
MUR Hotel Neptuno Gran Canaria - Adults Only Hotel