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MUR Hotel Neptuno Gran Canaria - Adults Only

4.0 out of 5.0
Avenida Alfeceres Provisionales, 29, San Bartolome de Tirajana, Gran Canaria
Avenida Alfeceres Provisionales, 29, San Bartolome de Tirajana, Gran Canaria

Standard Double or Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$199* Per night/room Apr 26 - Apr 27

Double Room Single Use, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Amenities

All-inclusive Details

All-inclusive room rates at MUR Hotel Neptuno Gran Canaria - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at MUR Hotel Neptuno Gran Canaria - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to an outdoor pool, MUR Hotel Neptuno Gran Canaria - Adults Only provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers a library, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

MUR Hotel Neptuno Gran Canaria - Adults Only has designated areas for smoking.

  • Library
  • Number of outdoor pools - 1
  • Water dispenser
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Showcase for local artists
  • Number of poolside bars - 1
  • 24-hour front desk
  • Spa treatment room(s)
  • Vegan menu options available
  • Tours/ticket assistance
  • Electric car charging station
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Swimming pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 2
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Laundry facilities
  • Parking (limited spaces)
  • Vegetarian breakfast available
  • Total number of rooms - 171
  • 24-hour fitness facilities
  • Internet access - wireless
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Room Amenities

MUR Hotel Neptuno Gran Canaria - Adults Only offers 171 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and hair dryers. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Balcony
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Wireless internet access
  • Bidet
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Flat-panel TV
  • Free WiFi
  • In-room safe (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Food & Drink

Restaurante - Onsite buffet restaurant.

La Sirena - Overlooking the pool, this bar specializes in international cuisine and serves lunch only. Open daily.

Sotavento - Onsite piano bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

Optional extras

  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

Grey water recycling system

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Water dispenser use by guests actively encouraged

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Minimum guest age is 18

Renewable energy source - solar

Debit cards

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 10 AM to 6 PM.

Children 18 years old and younger are not permitted at this adults-only property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Mur Neptuno Gran Canaria
  • Hotel Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Gran Canaria
  • Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Hotel Gran Canaria
  • Hotel Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Hotel Neptuno Gran Canaria Adults
  • Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Neptuno Gran Canaria Adults
  • MUR Hotel Neptuno Gran Canaria - Adults Only Hotel

Awards & Affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Biosphere

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