4/10 Poor
Ronni
Traveled with family
May 25, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Laughably bad - green pool, no bfast, poor service
Haha the worst stay; I guess we made memories for how bad it was? lol
On a road trip & needed a same-night place to stay. Called ahead to conform connecting rooms before booking. Put the request in the online booking. Got to hotel & checked in, desk guy confirmed again that we had connecting rooms.
I asked him about the pool hours & if there was a hot tub. He said no, but then look at the security camera of the pool & said, "but we do have a small jacuzzi. But it's not hot." So we asked if he could turn the heat on & he hemmed & hawed before agreeing to.
I asked for a crib (the hotel description states they have cribs available). He told me they had none.
We go to our rooms - they are NOT connecting. There's two large stains on the white comforters that looked like coffee spills?
We go back down to the office & they give us new, connecting rooms. We get settled in, have the kids change into swimsuits to swim before bedtime. We go to the pool. It's GREEN. I took a picture to show my husband. I should have taken more pictures of everything!
We don't swim. The beds were comfortable, some mold in bathtubs, but that's normal for this price point of hotel.
The room floors were dirty, we wiped up a water spill - the towel was black. Idk if it's ever been mopped.
Breakfast the next morning didn't exist. Some plain bagels. That was IT. No yogurt, juice, muffins, nothing.
I never write hotel reviews but this place was laughable.
Ronni
Stayed 1 night in May 2025