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DoubleTree by Hilton Hotel San Bernardino

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel San Bernardino

Terrace/patio
Property preview
Ballroom
Snack bar
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pet friendly
  • Breakfast available
$99
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
285 E Hospitality Lane, San Bernardino, CA, 92408
  • Place, San Bernardino Golf Club
    ‪12 min walk‬
  • Place, Loma Linda University
    ‪2 min drive‬
  • Place, Loma Linda University Medical Center
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪19 min drive‬

Room options

View all photos for Basic Room, 2 Queen Beds

Basic Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(182 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 King Bed

9.0 out of 10
Wonderful
(134 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (Larger)

50-inch LED TV with cable channels

Comfort Room, 1 King Bed (Larger)

9.2 out of 10
Wonderful
(9 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Mountain View (Larger)

50-inch LED TV with cable channels

Panoramic Room, 1 King Bed, Mountain View (Larger)

8.4 out of 10
Very good
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 50-inch LED TV with cable channels

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms)

Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms) | Living area | 50-inch LED TV with cable channels

Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms)

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(12 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible (Roll In Shower)

Basic Room, 1 King Bed, Accessible (Roll In Shower) | Living area | 50-inch LED TV with cable channels

Basic Room, 1 King Bed, Accessible (Roll In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed (Parlor)

Basic Room, 1 King Bed (Parlor) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room, 1 King Bed (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel San Bernardino

4-star hotel in Orange Show
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel San Bernardino offers 251 accommodations with laptop-compatible safes and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

50-inch LED televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, DoubleTree by Hilton Hotel San Bernardino provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 11530 square feet (1071 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel San Bernardino has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
The Cutting Board - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
The Sunrise Room - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 19.62 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cutting Board
  • The Sunrise Room

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11,530 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.62 per person
  • Self parking fee: USD 14.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel San Bernardino
Hilton San Bernardino
San Bernardino Hilton
DoubleTree Hilton Hotel San Bernardino
DoubleTree Hilton San Bernardino
Hilton San Bernardino Hotel San Bernardino
DoubleTree by Hilton Hotel San Bernardino Hotel
DoubleTree by Hilton Hotel San Bernardino San Bernardino
DoubleTree by Hilton Hotel San Bernardino Hotel San Bernardino

DoubleTree by Hilton Hotel San Bernardino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1607 out of 2435 reviews
Rating 8 - Good. 407 out of 2435 reviews
Rating 6 - Okay. 188 out of 2435 reviews
Rating 4 - Poor. 108 out of 2435 reviews
Rating 2 - Terrible. 125 out of 2435 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the area, convenient, nice accommodation.
Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Stayed 2 nights in Aug 2025

10/10 Excellent

ANTHONY

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Fast check in. Fast check out. Great breakfast options.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were super helpful and kind. Thoroughly enjoyed my stay!
Stayed 2 nights in Aug 2025

6/10 Okay

jerica-lee

Liked: Staff & service, amenities
The carpets have stains, the hallway was really dirty although my room was clean except for carpet stains and the orange chair was really worn and broke down looking. Also, super dim in the rooms, bathroom fan didn’t work so it got steamy and couldn’t see the mirror. Staff is AMAZING though!! They’re really the very best. Also bed and pillows were super comfy and water was nice and hot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shania

Liked: Cleanliness, staff & service, property conditions & facilities
So far everything has been amazing and we choose to stay another night
Stayed 1 night in Aug 2025

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Frances

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Deshawna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Monica

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Amazing Customer Service / Poor Cleanliness

We reserved two rooms for one night. Check in went well and customer service was exceptional. One room was in need of some updating - the vanity area was falling apart, nails sticking out of wall to give just a few examples. The other room was in good shape but I found hair on the pillows and blanket and sheet as well as in the bathtub faucet, wall and soap bottle. We checked in super late and by time we noticed we were too exhausted to say anything so luckily I brought my own comforter and used that with no pillow for the night! For the cost, both rooms should have been excellent. Also I immediately had an upset stomach after eating a few bites of eggs, potatoes and bacon from buffet. Finally, the restroom in main lobby had 2 stalls with dirty toilets.
Stayed 1 night in Aug 2025

10/10 Excellent

Aldeni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was far from parking lot
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

8/10 Good

charles

Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to be here thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a pleasure everytime I book, I love double tree by Hilton
Stayed 1 night in Aug 2025

8/10 Good

Mohsen, Clarkston

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an issue with room temperature and John from the maintenance team was very professional and corrected the situation.
Stayed 2 nights in Aug 2025

8/10 Good

LeAnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always remember to offer a cookie

I heard the front desk agent offer a cookie to the lady ahead of me when she was leaving the front desk & it reminded me the Hilton Double Tree has FANTASTIC cookies so I was excited! After my check in the front desk agent (who was very friendly and helpful) failed to offer any cookie. We had to ask after our dinner at the hotel bar.
Stayed 1 night in Aug 2025

10/10 Excellent

Leonda

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 5 nights in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel. The only problem that I had, was that my stay included breakfast but the staff wouldn’t honor it and was charging me 18 dollars for it.
Stayed 1 night in Aug 2025

8/10 Good

Oleh, Bartlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Norm
Stayed 5 nights in Aug 2025