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Empire Inn

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empire Inn

Reception
Business center
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
294 E Hospitality Ln, San Bernardino, CA, 92408
  • Loma Linda University Medical Center
    3 min drive
  • Golden Corral
    3 min walk
  • San Bernardino–Tippecanoe Station
    6 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pet Friendly

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Pet Friendly

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Smoking, Pet Friendly

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Pet Friendly

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking, Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
Hot Tub
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4.3 out of 5, Excellent, (1259)
The price is $111
per night
includes taxes & fees
Jan 1 - Jan 2
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About this property

Empire Inn

Hotel in Orange Show
A business center, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out, and multilingual staff.
Empire Inn offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.

Empire Inn has designated areas for smoking.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 17 2023 to October 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

SureStay Plus Hotel Best Western San Bernardino South
SureStay Plus Best Western San Bernardino South
Best Western Hospitality Lane
Hospitality Lane
Empire Inn Hotel
Empire Inn San Bernardino
Empire Inn Hotel San Bernardino
SureStay Plus Hotel by Best Western San Bernardino South

Empire Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 391 out of 1006 reviews" "
Rating 8 - Good. 265 out of 1006 reviews" "
Rating 6 - Okay. 164 out of 1006 reviews" "
Rating 4 - Poor. 88 out of 1006 reviews" "
Rating 2 - Terrible. 98 out of 1006 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juana, Lancaster

Stayed 1 night in Aug 2024

10/10 Excellent

Bethany

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was amazing the rooms were nice and clean. Staff in lobby were also helping and nice I would definitely be back! Special thanks also to the nice cleaning ladies they were amazing!
Stayed 1 night in Sep 2024

8/10 Good

Christeana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

Jose C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

SANDRA

Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
Stayed during evacuation from fire. Everyone was so nice and understanding. Hotel accepted our pet for additional fee. Room was large and clean. Will stay again.
Stayed 1 night in Sep 2024

2/10 Terrible

Lori

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC hardly worked
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacques

Stayed 4 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service
Air-conditioned
Stayed 2 nights in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelan James

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

10/10 Excellent

kenny, anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay for a nite except pool is not open
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

KYOMARA

Traveled with partner
Arrived at property waited 20 minutes before someone arrived at front desk. Went to room and 1st one was not cleaned. They did change my room, other than that bed was very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Astrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, much better than another hotelss with stars
Stayed 1 night in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2024

6/10 Okay

Deidra

Stayed 2 nights in Aug 2024

10/10 Excellent

Unita

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Y
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the homeless walking around nearby, the stay was comfortable. Room was clean, but found lots of hair on the floor. Housekeeping was pleasant. Quiet for the most part. Walls are thin, so can hear others. Will return!
Stayed 3 nights in Aug 2024

4/10 Poor

Melanye

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My expectations were low for a motel, just needing a place to sleep. I did not except for the floors to be covered in dirt and personal items from the previous guest. We had to wash our feet each several times after walking on the floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
🙂
Stayed 1 night in Aug 2024