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Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Pet Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from November 17 2023 to October 1 2025 (dates subject to change):

  • Swimming pool

Property Features

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.

Empire Inn has designated areas for smoking.

  • Free RV, bus, truck parking
  • Designated smoking areas
  • 24-hour front desk
  • Laundry facilities
  • Business center
  • Vending machine
  • Express check-out
  • Total number of rooms - 82
  • No accessible shuttle
  • Free self parking
  • Free WiFi
  • Number of buildings/towers - 1
  • Computer station
  • Parking onsite
  • Multilingual staff
  • Number of accessible parking spaces 3

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Room Amenities

Empire Inn offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Alarm clock
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Microwave
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Flat-panel TV
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Closed captioned TV
  • Toothbrush and toothpaste available on request

Parking

Free self parking , Free RV, bus, truck parking

Internet

Available in some public areas: Free WiFi , Free wired internet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00
  • Breakage deposit: USD 100

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Minimum guest age is 18

Number of children who can stay free - 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • 2 total (up to 80 lbs per pet)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • SureStay Plus Hotel Best Western San Bernardino South
  • SureStay Plus Best Western San Bernardino South
  • Best Western Hospitality Lane
  • Hospitality Lane
  • Empire Inn Hotel
  • Empire Inn San Bernardino
  • Empire Inn Hotel San Bernardino
  • SureStay Plus Hotel by Best Western San Bernardino South

Hotel Reviews

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