Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Redlands offers 123 accommodations. 34-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.
This Redlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in January 2020.
Extended Stay America Suites - Redlands is a smoke-free property.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free uncovered self parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available
Food and drink
Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
Things to do
24-hour gym
Family friendly
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Housekeeping (on request)
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Handrails in stairways
Lever door handles
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Built in 2020
Renovated entire property - January 2020
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
34-inch flat-screen TV with cable channels
Food and drink
Freezer
Full-sized refrigerator/freezer
Kitchen
Microwave
Oven
Stovetop
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 25 per pet, per day
Service animals are exempt from fees
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Extended Stay America Suites Redlands
Woodspring Suites Redlands San Bernardino
Extended Stay America Suites - Redlands Hotel
Extended Stay America Suites - Redlands Redlands
Extended Stay America Suites - Redlands Hotel Redlands
Extended Stay America Suites - Redlands Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Checking in staff was not friendly. As for the room, for an extended stay there was nothing in the room. No pots and pans. No coffee maker, no blow dryer. Breakfast was nonexistent. Hallways smelled. Seems like it was a homeless camp. Room didn’t look like it was cleaned. Pillows dirty and piled up in the middle of the bed. Pillows were dirty and gross. Went to bathroom in the middle of the night and saw a cockroach in the bathroom. Don’t recommend this place.
As soon as we opened the the door to the lobby, we smelled marijuana. The girl that checked us in was nice. But the whole hotel smelled of Marijuana, cigarettes and some sort of cleaner. Smelled horrible. Made my asthma act up. We get to our room saw some sort of bug crawling on the counter, the floor was dirty, blinds dirty. The bed was so uncomfortable. We tried to make the best of it and went to bed. About 30 minutes later the fire alarm went off and we had to evacuate. But like i said it smelled like cigarettes and pot. The girl that checked us in finally comes out and has no idea what to do. We were finally allowed back in. After that it was difficult to sleep. The next day a lady that was staying there asked me if i can smell how horrible that whole floor was. I had to cover my face with my sweater because of the smell and my asthma would start up. The next day in the lobby i heard the employees complain about the lady complaining about the smell. They had said "well i told her not to come back" and another employee said "oh you dont like the smell of clean?" It definitely didn't smell clean. Like i said cigarettes and pot smelled the whole hotel. The shower felt like wecwere going to fall through and the toilet moved when we sat down. Horrible place. Will not go back
The first room we were put in had an AC unit that was making a really loud noise and I immediately went downstairs to request another room. When I told the front desk she said “Yea there was a room that the AC unit made a horrible noise we just never documented which one it was, I guess you were the lucky winner!” I didn’t feel so lucky. She gave us another room and as soon as we got off the elevator the hall wreaked of a strong food smell like a curry so I thought someone was eating something. Nope it smelled like that all 2 days we were there. On the second day we found a roach in our room.
Staff had attitude. Well just one staff member picked on me after id been staying there for a few weeks then all of a sudden needed a card on file but did not except any of the cards i currently had very frustrating
The staff was extremely helpful and accommodating. We had a room that was too noisy and they immediately found us a different room even though they were super busy. The manager was extremely present and made sure our stay was nothing less than amazing.
The only reason it’s not 5 stars is because it’s an older property and one of rooms was dirty when we checked in. They immediately cleaned it though and we enjoyed the rest of our stay
When pulling up to this place it didn’t look too bad, until you park. Walking in to check in there was some shady people walking around and smoking everything but cigarettes in the parking lot. Walking into the lobby I felt that I was checking into a rehab facility, people walking around like zombies and the front desk host seemed high. Walking to my room I noticed how filthy the elevator was and smelled like urine, the hallway had dogs running around and the carpet was sticky and stained. My room smelled like weed along with the bedding, people constantly arguing next door and above me some tweakers up all night moving furniture and jumping up and down. Front desk just ignored my complaints about people up above. This place must accept vouchers from the county and state to house people, dirty place and didn’t feel safe.