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La Vista Highlands Mountain Resort

3.0 star property

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Photo gallery for La Vista Highlands Mountain Resort

Outdoor pool
Balcony
Ridge Villa Family-5 Pax | Premium bedding, minibar, desk, rollaway beds
Mountain view
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Km. 67 Brgy. Prosperidad, San Carlos City, Negros Occidental, 6127
  • Mayana Peak
    ‪10 min drive‬
  • Sipaway Island Pier
    ‪42 min drive‬
  • SM City Bacolod Northwing
    ‪80 min drive‬
  • Bacolod (BCD-New Bacolod - Silay)
    ‪67 min drive‬

Room options

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About this property

La Vista Highlands Mountain Resort

3-star San Carlos City resort with private balconies
Along with an outdoor pool, this resort has a restaurant and a poolside bar. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, a meeting room, and concierge services are onsite.
La Vista Highlands Mountain Resort offers 16 accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate dining areas and include desks. Beds feature premium bedding. LED televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers. Refrigerators, in-room massages, and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

La Vista Highlands Mountain Resort features an outdoor pool and a children's pool. The resort offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a meeting room and limo/town car service. This family-friendly resort also offers a terrace, barbecue grills, and an arcade/game room. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Onsite self parking is complimentary.

La Vista Highlands Mountain Resort has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6 AM and 10 AM.
Mariposa Cafe - This restaurant serves breakfast, lunch, and dinner.
Sports Zone - This sports bar is located by the pool.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mariposa Cafe
  • Sports Zone

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Horseback riding/rentals
  • Outdoor pool
  • Playground
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Living room
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Living room

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 3000 per vehicle (one way)
  • Rollaway bed fee: PHP 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Vista Highlands Mountain Resort San Carlos City
Vista Highlands Mountain Resort
Vista Highlands Mountain San Carlos City
Vista Highlands Mountain
La Vista Highlands Mountain
La Vista Highlands Mountain Resort Resort
La Vista Highlands Mountain Resort San Carlos City
La Vista Highlands Mountain Resort Resort San Carlos City

La Vista Highlands Mountain Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The water pressure in shower was very bad. The shower door was very hard to open. I had to ask the staff twice for blankets and face towels. They never brought the face towels. While i was finishing up my poll game the staff turned out the lights.and I couldn't see, i fell with a beer bottle in my hand and cut it in two places. Staff sis not assist and Office s did not have first aid kit. Hotel is also built on cemetery lot where dead people are buried who couldn't afford a proper burial.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel premises look quite luxurious and the staff is very helpful and professional.
Stayed 1 night in Jan 2018

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
It was relaxing, the place is beatiful. However it would be nice having WiFi in the room so you can share your pictures right away.
Stayed 1 night in Nov 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill out break
Nice swimming pool and country walk.Beautiful view especially in the morning
Stayed 4 nights in Sep 2017

10/10 Excellent

Shane, Auckland New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks La Vista Highlands Mountain Resort
We had a very enjoyable weekend stay. All the resort staff were very welcoming, friendly and accommodating throughout our stay. The restaurant served great food. The flying fox and cable car rides are both a must to do when you’re here. The room was not airconditioned but it is not needed as the temperature in the region is cooler which was a pleasurable surprise, in fact the room had a fan which we had to turn off at night as it was too cold for my partner. We couldn’t find any faults the room and ensuite were clean and tidy and it was very peaceful and it was nice to relax from the heat and bustle of the cities. Thanks La Vista Highlands Mountain Resort
Stayed 2 nights in Aug 2017

4/10 Poor

Gors, Bacolod City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service was not good and Room was not Cle
The room had no AC. Really not a problem at night when the temperature is cool but it needs AC in the daytime to be comfortable. With no AC, this meant having the windows open which was a problem. First there was a lot of noise from staff who constantly passed by our room (African 01) and would look into our room windows when they walked by and talked loud. The guests next door sat outside and talked and laughed loud which was annoying because you could not shut the windows and drown out the noise with the AC. The windows were a jealousy window type and were very dirty and the window screens were filthy and had not been cleaned in months so opening them for fresh air meant you would get a nose full of dust and filth plus the noise. There was no phone in the room and after I complained by using my cell to call the desk they brought me a walkie talkie that constantly went off with staff communicating. Ridiculous they have no phone system. The shower had no hot water, only slightly warm water at best. They only put one sheet on your bed and you have to request a blanket if you want one. Upon arrival they could not verify our reservation because they said they had a problem with their computer. Why they did not call the verify I do not know. They wanted me to email them my confirmation from expedia because they could not do it themselves. They said our room was being readied and to sit next to the pool and enjoy a welcome drink that would be given to us. After 30 min

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Overall this is a nice motel,but there is almost nothing around it for entertainment. The room had ants in it daily,even when there was nothing in there to attract them. internet was not available in the room at all. only had decent service if sitting near the check in area.

6/10 Okay

allan, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely resort with a few missing pieces
Depending on a few factors, I can see many people loving this resort while it would not be great for others. Some potential issues with the hotel for many would be as follows: - There was no internet service. - At least in our room, there was no hot water. Meaning cold showers. I wanted to call the front desk about this issue, but alas, the rooms have no phones, and it is a very long climb from my room to the reception area. - There is no air conditioning. At just over 2000 feet in altitude, it is considerably cooler than low-lying areas in the Philippines. However, it is still the tropics, and the room was hot during the daytime. - The great majority of TV channels were non-english. There were a few english channels, but no premium HBO, Cinemax, movie channels. - My room was approximately 120 steps down the mountain from the main pool/reception/restaurant area. It is a difficult walk for anyone not in shape. The smiling staff, great location and excellent architecture of the hotel make up for many other deficiencies I mentioned above. It is a very nice resort. Don't forget to bring mosquito repellent if you go there!

8/10 Good

Gunnar Frode, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place for relaxing in the highlands
nice place to stay for a day or two in th highlands

10/10 Excellent

Nicholas, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great place and great staff. A little pricey though if you book online

10/10 Excellent

Kevin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprise gem
There were no reviews when we booked so we were guessing. The drive from San Carlos was stunning so expectations were high and we weren't let down- the resort was beautiful with majestic views of the mountain range across the valley. The resort layout was very interesting inviting you to go exploring-quality was everywhere. The rooms were 5 star with beautiful furnishings. The food menu favored more Filipino tastes but the wine list included some fine reds. A few staff spoke excellent English and were gentle and gracious as always. My wife did, however, feel uncomfortable with the constant stares from some of the staff. La Vista was the perfect venue for our wedding anniversary-we will definitely be back.

8/10 Good

Victor, москва

Liked: Cleanliness, property conditions & facilities, room comfort
отличное место, плохой менеджмент
Отель находится в живописных надо понимать что рядом никакой жизни нет. На территории за отдельную плату предлагается верховая езда и zepline. В номере все принадоежности кроме воды за отдельную плату. Интернета в общих зонах нет, интернет платный (53 песо) и очень медленный. Брали номер Африка без кондиционера, он в целом и не нужен, ночью и так становится прохладно и свежо. Персонал действительно очень плохо говорит на английском, но в целом смог нам помочь и найти всю необходимую нам информацию (спрашивали как доехать до бантаяна). Помогли найти джип с водителем покататься по окрестностям (итого 4000 песо на день, посмотрели рисовые трассы, шоколадные холмы, покатались под вулканом и доехали до 1400 летнего дерева). Ресторан не плох. Дно бассейна настолько грязное, что купаться не стали. Так.к. домики находятся далеко от ресторана и ресепшена нам выдали рацию, но понять азиатский английский по ней невозможно) в 4 ночи у рации села батарея и рация начала кричать об этом на весь дом.