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Hotel Cristal

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, sun loungers
Property entrance
Superior Room | Premium bedding, down comforters, minibar, in-room safe
Bar (on property)
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400
  • Cathedral of Our Lady of Nahuel Huapi
    4 min walk
  • Civic Center Bariloche
    5 min walk
  • Playa Centro
    7 min walk
  • Bariloche (BRC-Teniente Luis Candelaria Intl.)
    19 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 3 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

View all photos for Room Standard

Premium bedding, down comforters, minibar, in-room safe

Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

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About this property

Hotel Cristal

4-star hotel in Downtown Bariloche
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.
Hotel Cristal offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This San Carlos de Bariloche hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Calma has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Hotel Cristal features an indoor pool and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This family-friendly hotel also offers a children's pool, a health club, and a sauna.

Hotel Cristal is a smoke-free property.

La Cascada - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Hotel Cristal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 163 out of 358 reviews" "
Rating 8 - Good. 127 out of 358 reviews" "
Rating 6 - Okay. 42 out of 358 reviews" "
Rating 4 - Poor. 19 out of 358 reviews" "
Rating 2 - Terrible. 7 out of 358 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024

10/10 Excellent

Bernard, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
This property is really in need of an update. You pay a "four star hotel" tax because the place has a restaurant and a pool. Then you go up one floor to the rooms and it's like you've gone back in time by 30 years. Filthy carpeting in the hallways, ripped up flooring in the rooms, no A/C, furniture straight from 1992. I couldn't leave my window open on a 90 degree day because I was on the 1st floor and people could just hop right in. The staff ignores you until you speak to them. And if you booked it because it said "parking" in the filter, they don't have any parking. You can unload your bags in the street out front. Other than that, the location is great!
Stayed 2 nights in Jan 2024

8/10 Good

Shujie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

2/10 Terrible

Patricia

Don’t stay here
Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

4/10 Poor

Gustavo

Stayed 3 nights in Jan 2024

8/10 Good

Rodrigo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Jan 2024

6/10 Okay

Ester

Stayed 4 nights in Dec 2023

8/10 Good

Nidia del Milagro

Liked: Amenities
Stayed 4 nights in Dec 2023

10/10 Excellent

Philip

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with Large Rooms
I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor del hotel es la pileta y spa, muy agradables.
Stayed 5 nights in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the WiFi, which was so slow and disconnected so frequently that it was unusable. I couldn’t figure out how to turn down the heat. It was too warm for me and I had to sleep with the window open. I wasn’t the only room with the window swung wide open.
Stayed 4 nights in Oct 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023

6/10 Okay

Jillian

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.
Stayed 3 nights in Jan 2023

4/10 Poor

Karen

Stayed 1 night in Jan 2023

4/10 Poor

victor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
noneThis property was not very clean.

8/10 Good

Kit

Liked: Cleanliness, staff & service
Good location
Centrally located in Bariloche. The staff are kind and accommodating.
Stayed 1 night in Dec 2022

8/10 Good

REINHARD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!

2/10 Terrible

Sebastian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of charges are not include in the final amount paid. We had to leave and go stay at another hotel.
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with spa facilities
The hotel is amazing. Bed is fluffy and cosy. Room is 4*. There is good breakfast. The hotel has a pool, spa and sauna. Gym was not operational for some reason. The only negative is the early check out time at 10. If you arrive late there is not much time to enjoy the room during short stay.
Stayed 1 night in Feb 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very helpful and friendly
Stayed 3 nights in Dec 2021