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Hotel Cristal

4.0 star property

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Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, sun loungers
Bar (on property)
Lobby sitting area
Standard Double Room | Premium bedding, down comforters, minibar, in-room safe
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Spa
  • 24/7 front desk
$148
Dec 2 - Dec 3

Explore the area

View in a map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400
  • Place, Cathedral of Our Lady of Nahuel Huapi
    ‪4 min walk‬
  • Place, Civic Center Bariloche
    ‪6 min walk‬
  • Place, Bariloche Casino
    ‪13 min walk‬
  • Airport, Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪16 min drive‬

Room options

View all photos for Room Standard

Premium bedding, down comforters, minibar, in-room safe

Room Standard

  • 193 sq ft
  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

8.0 out of 10
Very good
(12 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, minibar, in-room safe

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 3 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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About this property

Hotel Cristal

4-star hotel in Downtown Bariloche
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.
Hotel Cristal offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This San Carlos de Bariloche hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Calma has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Hotel Cristal features an indoor pool and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This family-friendly hotel also offers a children's pool, a health club, and a sauna.

Hotel Cristal is a smoke-free property.

La Cascada - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Reviews

Hotel Cristal Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 194 out of 410 reviews
Rating 8 - Good. 140 out of 410 reviews
Rating 6 - Okay. 48 out of 410 reviews
Rating 4 - Poor. 20 out of 410 reviews
Rating 2 - Terrible. 8 out of 410 reviews

Reviews

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really like the room and the breakfast and the lady that clean our room was very kind. I did not like the customer service provided at the reception the worst! when we arrived we asked if they have parking because last time we were there they did have it, they told us we had to leave the car at a public parking $25 per day charge, of course this was not good so the receptionist only told us if we did not like it he could cancel our reservation he was very rude and not emphatic at all
Stayed 5 nights in Jun 2025

6/10 Okay

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was an okay hotel.
Stayed 5 nights in May 2025

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Jonathan, new york

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre food, no parking despite advertising parking, tiny beds, despite advertising two large beds. Expedia also didn’t bother helping
Stayed 3 nights in Jun 2025

6/10 Okay

Vivek

Traveled with partner
Liked: Staff & service, property conditions & facilities
No hot water
Stayed 2 nights in Feb 2025

8/10 Good

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great central location

Nice hotel, great central location. staff is very helpful. No parking is available
Stayed 1 night in Feb 2025

6/10 Okay

Milena

Traveled with family
Disliked: Staff & service
Tienen mucho que mejorar como por ejemplo servicio de recepción y restaurante.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chase

Stayed 2 nights in Dec 2024

8/10 Good

Alfio, Madrid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt, Amelia Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Danny, Miami Gardens

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in central Bariloche

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024

10/10 Excellent

Bernard, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
This property is really in need of an update. You pay a "four star hotel" tax because the place has a restaurant and a pool. Then you go up one floor to the rooms and it's like you've gone back in time by 30 years. Filthy carpeting in the hallways, ripped up flooring in the rooms, no A/C, furniture straight from 1992. I couldn't leave my window open on a 90 degree day because I was on the 1st floor and people could just hop right in. The staff ignores you until you speak to them. And if you booked it because it said "parking" in the filter, they don't have any parking. You can unload your bags in the street out front. Other than that, the location is great!
Stayed 2 nights in Jan 2024

8/10 Good

Shujie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

2/10 Terrible

Patricia

Don’t stay here

Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

4/10 Poor

Gustavo

Stayed 3 nights in Jan 2024

8/10 Good

Rodrigo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Jan 2024

6/10 Okay

Ester

Stayed 4 nights in Dec 2023

8/10 Good

Nidia del Milagro

Liked: Amenities
Stayed 4 nights in Dec 2023

10/10 Excellent

Philip

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Large Rooms

I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023