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La Cascada Casa Patagónica by DON

3.5 star property

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Photo gallery for La Cascada Casa Patagónica by DON

Free daily buffet breakfast
32-inch LED TV with cable channels, TV, DVD player
Indoor pool
Private beach, sun loungers, kayaking
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Spa
$138
Dec 5 - Dec 6

Explore the area

View in a map
Av. Ezequiel Bustillo Km.6, San Carlos de Bariloche, Rio Negro, 8400
  • Place, Cerro Otto Cable Car
    ‪3 min drive‬
  • Place, Cerro Viejo Eco Park
    ‪4 min drive‬
  • Place, Parque Ecoturistico Cerro Viejo
    ‪4 min drive‬
  • Airport, Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Studio Suite, Balcony, Lake View

Superior Studio Suite, Balcony, Lake View | Premium bedding, down comforters, pillowtop beds, minibar

Superior Studio Suite, Balcony, Lake View

  • 258 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (Small)

Standard Room (Small) | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room (Small)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, Lake View

  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

La Cascada Casa Patagónica by DON

3.5-star hotel in Pinar del Lago
At La Cascada Casa Patagónica by DON, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking.
La Cascada Casa Patagónica by DON offers 31 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a private beach, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at La Cascada Casa Patagónica by DON like an indoor pool, a fitness center, and a sauna.

Guests can enjoy a complimentary breakfast each morning. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a garden and a terrace. Complimentary uncovered self parking is available on site.

La Cascada Casa Patagónica by DON is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
La Cascada Casa Patagónica by DON has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Sauna
  • Wine tasting room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Garden
  • On a lake
  • On a private beach
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1950
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).
  • Resort fee: USD 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

La Cascada Bariloche
La Cascada Hotel
La Cascada Hotel Bariloche
Cascada Hotel Bariloche
Cascada Hotel
Cascada Bariloche
Cascada Hotel San Carlos de Bariloche
Cascada San Carlos de Bariloche
Hotel La Cascada Hotel San Carlos de Bariloche
San Carlos de Bariloche La Cascada Hotel Hotel
Hotel La Cascada Hotel
La Cascada Hotel San Carlos de Bariloche
Cascada Hotel
Cascada
Cascada San Carlos Bariloche
La Cascada Hotel
Cascada Casa Patagonica By Don
La Cascada Casa Patagónica by DON Hotel
La Cascada Casa Patagónica by DON San Carlos de Bariloche
La Cascada Casa Patagónica by DON Hotel San Carlos de Bariloche

La Cascada Casa Patagónica by DON Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 55 reviews
Rating 8 - Good. 7 out of 55 reviews
Rating 6 - Okay. 8 out of 55 reviews
Rating 4 - Poor. 4 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Condit

Liked: Cleanliness
Disliked: Staff & service, amenities
While the staff was nice, it felt understaffed to support individuals staying there. Restaurant / bar was not always open when they should and did not have all services I would expect from a four star. Location was great to get to ski and the lake is beautiful from property but missing amenities made it not worth the price we paid.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Encantador!

El hotel es realmente encantador y acogedor, ubicado a la orilla del lago con una vista espectacular de los bellos paisajes de Bariloche. El personal muy amable y atento.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and unique stay

Beautiful setting on the lake. It's all about that view. Room was spacious, clean and in great condition. So many good things to say. The only things that would make this a 10/10 is cushions for the chairs on our private terrace, cleaning the beach lounger cushions which were very stained and cleaning off the ash from the restaurant cushions. They were covered in ash from the fire. Also, people kept walking across the private terrace in front of our room! There needs to be better signage. Overall though I would definitely recommend this hotel. Probably our best in Patagonia.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alberto

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best getaway cozzy hotel with great spot on front of lake.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They put in Expedia that they have gym , but in the end they didn’t . It was important for us , so if we know that there is no gym we will chose something else , but rest was fine , also super beautiful view from everywhere
Stayed 2 nights in Jan 2025

10/10 Excellent

Lyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and services
Stayed 4 nights in Nov 2023

6/10 Okay

Edmilson

Traveled with family
Liked: Cleanliness
We booked online, the photos are impressive, but the room was small for 2 people and the price was a little high for what they offer in the facilities. The heating has no control and it was very hot!
Stayed 2 nights in Nov 2023

10/10 Excellent

Kyran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great visit. The staff was GREAT! Super friendly and accommodating. The property was beautiful. The meals were excellent.
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site and facilities
Stayed 1 night in May 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly highly recommended in all respects
Stayed 2 nights in Jan 2023

10/10 Excellent

maria clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL LOCATION NICE MODERN ROOM

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy bello y todo está muy bien, solo luciría más si se barriera la hojarasca y los balcones Todo me gusto
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom, recomendo!

Banheiro com odor ruim. O motorista que indicaram para transfer não pareceu muito gentil à primeira vista, pois nem sequer estendeu a mão em reciprocidade quando o encontrei e fui cumprimentá-lo. Ademais, pareceu querer tirar vantagem quando ofereceu receber o valor do serviço em real brasileiro. Explico. Em ARS$ cobrava 30 mil; em R$ cobrava 200 reais; ou seja, queria cobrar muito mais caro pra receber em real brasileiro. Isso foi algo que despertou desconfiança. Enfim, apesar dos pesares, voltaria a me hospedar no hotel, pois as vantagens (principalmente a localização e a vista) superaram os pontos negativos.
Stayed 4 nights in Aug 2025

4/10 Poor

Guilherme

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Decepcionado por ter levado minha família

Me hospedei pela segunda vez no hotel visto que a primeira experiência havia sido muito boa, infelizmente levei toda minha família para esse segundo momento e tivemos vários problemas com quartos barulhentos, roupa de cama suja, atendentes sem uniforme e se quer faziam o fogo na lareira. Parece que o hotel perdeu o brilho que tinha, com pessoas desmotivadas e sem vontade de estar ali. Torço que busquem se requalificar, melhorar o café da manhã e trazer novamente a qualidade que o hotel merece.
Stayed 5 nights in Aug 2025

6/10 Okay

Mateus

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Fizemos uma viagem em familia, 3 casais. Infelizmente sentimos do hotel um certo desleixo visto que a temporada de ski e neve, estava fraca. Café da manha super simples, atendimento sem muita atenção. Em resumo, esperávamos mais do hotel pelo preço ao qual pagamos as diárias.
Stayed 5 nights in Aug 2025

10/10 Excellent

ADRILENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo lugar para se hospedar.

Um dos Hotéis mais bonitos que já fiquei. O acesso ao lago e o bosque ao lado proporcionaram momentos maravilhosos com meus filhos.
Stayed 2 nights in Jul 2025

8/10 Good

rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente, café da manhã nem tanto

Hotel excelente, funcionários extremamente educados, quartos confortáveis, porém o café da manhã deixa muito a desejar. Pouca variedade, não há reposição suficiente, poucas mesas. Tive que aguardar para sentar. Fora o café da manhã, o restante é espetacular.
Stayed 5 nights in Jul 2025

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Stayed 3 nights in Jun 2025

4/10 Poor

Mariana

Traveled with family
Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários muito eduacados e prestativos. Limpeza dos quartos a medida que você solicita é feita, excelente serviço. Áreas comuns sãocum espetáculo a parte.
Stayed 4 nights in Jun 2025

10/10 Excellent

georgiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é incrível, é como estar em casa. Tem uma vista linda para o lago, quarto espaçoso e bem quentinho. O café da manhã é bem variado e fomos super atendidos por uma brasileira que trabalha no hotel. Com certeza voltaria a me hospedar.
Stayed 2 nights in Jun 2025