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Hotel San Carlos Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Carlos Plaza

3 outdoor pools
Standard Room, 2 Double Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets
Property map
Outdoor wedding area
On the beach

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Spa
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Paseo Mar de Bermejo, Los Algodones, San Carlos, SON, 85506
  • Los Algodones
    3 min drive
  • Cerro Tetakawi
    4 min drive
  • Piedras Beach
    4 min drive
  • Guaymas, Sonora (GYM-General Jose Maria Yanez Intl.)
    29 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel San Carlos Plaza

3-star San Carlos hotel with 2 restaurants
Spend the day playing on the beach then return to dine at one of Hotel San Carlos Plaza's 2 restaurants. Change of towels is available on request.
Hotel San Carlos Plaza offers 173 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Wireless Internet access is complimentary. Hotel San Carlos Plaza features 3 outdoor swimming pools. Event facilities measuring 244 square feet (23 square meters) include conference space. This beach hotel also offers spa services, a terrace, and gift shops/newsstands. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Hotel San Carlos Plaza has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.
Hotel San Carlos Plaza has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 250 to 300 for adults and MXN 250 to 300 for children
  • 2 restaurants
  • Private picnics

Things to do

  • 3 outdoor pools
  • Designer stores
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's games
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 244 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per night
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 to 300 for adults, and MXN 250 to 300 for children
  • Pet fee: MXN 1000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

HOTEL SAN CARLOS PLAZA Hotel
HOTEL SAN CARLOS PLAZA San Carlos
HOTEL SAN CARLOS PLAZA Hotel San Carlos

Hotel San Carlos Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 273 reviews" "
Rating 8 - Good. 69 out of 273 reviews" "
Rating 6 - Okay. 54 out of 273 reviews" "
Rating 4 - Poor. 28 out of 273 reviews" "
Rating 2 - Terrible. 22 out of 273 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors didn’t close very well had to really slam it. No hot water when we wanted to shower. The sinks faucet and sink were broken and when you wanted to use the faucet you got a loud noice with minimal water coming out. No water pressure what so ever. Not sure if all the rooms on the 4th floor are the same, but if I ever stay there again I would definitely be asking for a room on the lower levels.
Stayed 4 nights in Sep 2024

8/10 Good

Ismael Aidan

Liked: Cleanliness, staff & service
Safe place, it was fun to stay there!
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
A great place to stay for families. 3 pools. Lots of water slides and other kiddie stuff. There is even a full size carousel in the lobby! The food is actually very good. The pool water was about 95F during our early September stay.
Stayed 3 nights in Aug 2024

8/10 Good

Juan Victor

Traveled with family and small children
Liked: Staff & service
Está la aclaración que se está remodelando el hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Reuben

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great customer service
Stayed 1 night in Aug 2024

4/10 Poor

ANA

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to check pool Lights and no enough pool Towels. Pool need deep clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in San Carlos
Love this hotel, excellent room, beach, restaurants, you have everything you need in this hotel for your amazing vacations
Stayed 2 nights in Jul 2024

6/10 Okay

Miguel

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Good: Next to beach, pool, food. Bad: Old hotel, Old furniture, hidden fees while @ check in
Stayed 3 nights in Jul 2024

10/10 Excellent

Manuel

Great hotel!
Amazing hotel with great views!!
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs some serious remodeling, hotels rooms and bathrooms.
Stayed 2 nights in Jul 2024

2/10 Terrible

Wendy

Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

BERTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing about this property is the wifi is spotty at best. Everything else was fantastic! We tried this hotel for the first time instead of our usual and was disappointed the large pool was under construction before the busy season. We were not told ahead of time of the inconvenience and the staff was very nice, apologetic and made arrangements for us to have the best time possible. They really went above and beyond once they heard we were disappointed. We ended up having a great stay and i would definitely go back again. The rooms are clean, staff very friendly and helpful and the breakfast buffet is yummy and convenient.
Stayed 3 nights in May 2024

6/10 Okay

claudia

Liked: Cleanliness
EXCELENTE UBICACIÓN. FALTA MUCHO
Positivo: tiene alberca templada y la playa es apta para asolearte y nadar. Camas muy comodas. El servicio de Spa que está instalaciones muy bueno. El servicio restaurabt Arbolitos muy bueno. Negativo: servicio desayuno buffet pésimo. Escaso en fruta y otros productos/bandejas vacias. Lento en área de huevos. Pocos.meseros. Del ala que dá al fraccionamiento se oye un ruido constante. Que dicen no saber de que es y en la noche se escucha tanto que interrumpe el sueño. En baño la tuberias y salidas de agua viejas, por lo que el chorro de agua es lento. Y el baño se dificulta. No te permiten ingresar con bebidas ni al cuarto, ni a hotel . Te hacen firmar que te cobraran 800 pesos. Y en alberca es muy dificil que te den servicio de bebidas.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach hotel
Older hotel in a great location. Incredible views. Good restaurant on site. Quiet room, just a little dated. Great parking, and nice beach.
Stayed 2 nights in Apr 2024

2/10 Terrible

Matthew, Lees Summit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Deanne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A wonderful location in dire need of renovations. Broken window treatments/blinds - wood-rot in door frames, slippery tile throughout - showers were terrible and impossible to use. “Ocean View” was not an “Ocean View” Pools not heated - chairs in room had filthy fabric on cushions and from 1980’s - broken table in room - I could continue but won’t. Fantastic staff & beautiful spa. Pizza was delicious and a great breakfast buffet! Work on improving the property and its interior it will be an amazing resort!
Stayed 4 nights in Mar 2024

8/10 Good

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We LOVED the fact that this hotel is RIGHT on the beach and you can walk a mile down the sandy beach to the Sunset bar/grill !!! The sunsets are PHENOMENAL !!!! The property is beginning to look a bit dilapidated....stained towels, blood on the comforter, clogged toilet, and in general needs a good painting inside the room and out on the balcony. But if management gets a grip on these issues, we would highly recommend this property to families (especially with young kids). The heated pool, water slides, pirate ships, horse carousel in the lobby, and water play land are PERFECT for kids. And the thatch hut bar located overlooking the beach is PERFECT for adults to grab a cold beverage while enjoying the ocean !!!!
Stayed 5 nights in Mar 2024

8/10 Good

Martha, Gilbert

Traveled with family
Liked: Cleanliness, amenities
It’s a really nice place. Unfortunately, for us it was very inconvenient and unsafe. We had my elderly mom with us in her wheelchair, and it seemed that the hotel staff didn’t care about giving us a handicap accessible room or maybe the hotel didn’t have any. Not sure.
Stayed 2 nights in Mar 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2024

10/10 Excellent

Lourdes

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful marvelous place
What an amazing place and a rare gem . Great views and pools and great friendly staff . So impressed and worth the time and money and a wonderful relaxing beautiful surprise . One of best hotel experiences ever !
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rare find
Absolutely outstanding place and a rare gem and find . Scenic , great staff , great pools and great food. Absolutely wonderful experience !
Stayed 1 night in Feb 2024