San Carlos Plaza Hotel, Beach & Convention Center

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Carlos Plaza Hotel, Beach & Convention Center

2 outdoor pools, pool umbrellas
Aerial view
Fitness facility
Lobby
Reception

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
Paseo Mar Bermejo Nte. 4 Col., Los Algodones, San Carlos, SON, 85506
  • Los Algodones
    3 min drive
  • Cerro Tetakawi
    4 min drive
  • Piedras Beach
    7 min drive
  • Guaymas, Sonora (GYM-General Jose Maria Yanez Intl.)
    29 min drive

Room options

Standard Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ocean View

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Ocean View

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Ocean View

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

San Carlos Plaza Hotel, Beach & Convention Center

4.5-star San Carlos hotel with coffee shop/cafe
At San Carlos Plaza Hotel, Beach & Convention Center, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 4 restaurants.
San Carlos Plaza Hotel, Beach & Convention Center offers 173 accommodations with safes and complimentary bottled water. 20-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to San Carlos Plaza Hotel, Beach & Convention Center for summer fun including 2 outdoor swimming pools, a children's pool, and snorkeling.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a garden, and a terrace. Complimentary self parking is available on site.

San Carlos Plaza Hotel, Beach & Convention Center is a smoke-free property.

Full breakfasts are available for a surcharge.
El Kiosko - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Joey Bistro - This restaurant specializes in Italian cuisine and serves dinner only.
La Palapa - This poolside restaurant specializes in seafood and serves lunch and dinner.
Joey Pizza - This family restaurant specializes in pizza and serves dinner only.
Passione - Onsite sports bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: MXN 119 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • El Kiosko
  • Joey Bistro
  • Joey Pizza
  • La Palapa
  • Passione

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Personal motorized watercraft
  • Playground
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (18,708 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Up to 33 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 119 per person
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel San Carlos Plaza
San Carlos Plaza
San Carlos Plaza Hotel Beach
Plaza San Carlos
San Carlos Plaza Hotel Hotel San Carlos
San Carlos Plaza Hotel Resort And Convention Center
San Carlos Plaza Beach
San Carlos Plaza Hotel Beach Convention Center
San Carlos Plaza Hotel
San Carlos Plaza Hotel Beach Convention Center
San Carlos Plaza Hotel, Beach & Convention Center Hotel
San Carlos Plaza Hotel, Beach & Convention Center San Carlos

San Carlos Plaza Hotel, Beach & Convention Center Reviews

Reviews

6.8
Rating 10 - Excellent. 140 out of 722 reviews" "
Rating 8 - Good. 216 out of 722 reviews" "
Rating 6 - Okay. 181 out of 722 reviews" "
Rating 4 - Poor. 111 out of 722 reviews" "
Rating 2 - Terrible. 74 out of 722 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

MQ, 99275

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, jaded and faded. Showers are a disaster, not enough pressure. The location and the view were the only positive thing about the stay
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is dirty inside the room. Nice lobby , but will not go back.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

KK, Tucson, AZ

Traveled with partner
Liked: Staff & service
The bell hop was terrific. Room service was quick and efficient and very friendly, and the room itself and the bedding was changed daily...very good. Our only issue was the bed frame, wherein one of the legs popped out. Good security on the premises, but we didn't like/understand why we had to wear wristbands (uncomfortable) the entire stay.
Stayed 3 nights in Feb 2020

2/10 Terrible

Mike

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience and Hotel
The service was horrible the rooms are not as they appear tiles cracked couches old and torn sinks clogged no hot water to take a shower for 2 days. No communication. We were there to celebrate the new year and was kicked of the event for not having ticket. Not once was this mentioned to me at time of check in. I don't recommend this hotel to anyone.
Filthy chair
Filthy couch
Torn sofa bed
Broken wood on sofa bed
Stayed 3 nights in Dec 2019

10/10 Excellent

Lisandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Highly recommend
This is a great place to stay! Private beach, great pools, clean facility, super friendly staff, great on site restaurants, reasonable priced... I was disappointed the water in the jacuzzi was cold. I hope next time the jacuzzi is working properly. Other than that, it was perfect! I can’t wait to return!
Stayed 4 nights in Nov 2019

10/10 Excellent

Gladys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is perfect and beautiful hotel and kids pool but the shower was not very clean, shower curtain smells bad and long hairs in the bath top and in the floors, old and rustic shower caps, overall we like the room but bathroom need attention
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Rex, Orange County

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. It was definitely more of a eesort type feeling.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

JC, Phoenix

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Pool area was great! But not that clean, room service took too long ended up going to pick it up ourselves. Reception not that helpful.
Stayed 1 night in Oct 2019

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checkin I had to pay different price then told on phone when I booked the room. The sheets to the bed were dirty they had to come change them. The toilet was broke and bathroom was dirty.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful surroundings and friendly staff. Easy parking and good location. A little noisy with kids yelling and running in the hotel.
Stayed 3 nights in Sep 2019

2/10 Terrible

Nicholas

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE hotel. TERRIBLE service.
The photos do not match the description. This hotel looks as if it hasn’t had any maintenance since they opened. The housecleaning attendant turned my AC to the coldest setting and I didn’t notice until I woke up in the middle of the night with chills. Had to go to a doctor in Guaymas to get medication. I was sick all week. Also, cockroaches in my room (see photo). The “gym” has two treadmills and an excercise bike - none work. The weights are old and had been left outside. They all had rust on them. The “spa” was closed two days I was there and when I called the reception desk, they said they don’t know why they are closed and the hotel doesn’t own them, so not sure. When they finally opened, I got a massage. The lady had no idea how to properly give a massage. She drenched my entire body in oil to the point I was slipping when I got off the table. This place is absolutely disgusting.
Stayed 5 nights in Sep 2019

6/10 Okay

MAGGIE

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
staff is pretty rude, rooms are duty and restaurants are expensive and bad food quality
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Jesus Antonio

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

jesus

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Horrible checkin service. I waited 2 hours to get my room
Stayed 2 nights in Jul 2019

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Place!
Great place with amazing beach and pools. Plenty to do just in the property! Loved the Palapa! Beautiful place!
Stayed 1 night in Jun 2019

8/10 Good

Miguel

Liked: Cleanliness, staff & service
It was a great experience really liked would stay again. It be great to see some remodeling tho, needs a little updating but overall it was great.
Stayed 1 night in Jul 2019

2/10 Terrible

jose

Disliked: Staff & service, property conditions & facilities
Average
Rooms are average and outdated, didnt get our rooms till almost 6 pm even thoug we were there a three. The only good is the location has great views.
Stayed 2 nights in Jun 2019