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Great place to stay!!! Great staff!!

Very clean place respectful at the desk and everyone will definitely be coming back again.

Hotel well maintained, perfect location

Our stay was unfortunately very disappointing, and we would not stay here again or recommend this resort to others. I’ll start with the positives because there were a few. One bartender, Guyal, was outstanding. He was incredibly friendly, welcoming, and provided excellent service throughout our stay. Also, the air conditioner in our room worked exceptionally well, which was greatly appreciated in the summer heat. Unfortunately, the negatives far outweighed the positives. Check-in took over 50 minutes, which was a frustrating way to begin our vacation. Housekeeping was inconsistent. One day only one of our beds was made, and a dirty cleaning rag was left on the bathroom counter after the room was cleaned. The shower had extremely low water pressure, making it very difficult to wash and rinse long hair. One of the most frustrating experiences involved the pool security. We brought a small cooler that contained only ice so we could purchase bottled water from the resort bar and keep it cold while spending the day at the pool and beach. We even opened the cooler and showed the security guard that it contained nothing but ice, yet we were still told we could not bring it in. Meanwhile, we counted six different Mexican families in the pool area with coolers. Being treated differently left us feeling uncomfortable and disappointed. The pool itself was not very clean, and the water was extremely warm. While the temperature was likely due to the intense summer heat, the cleanlin

Parking was an issue. Underground parking and no elevator from there. Other than that ok.