4/10 Poor
Anne Marie
Traveled with family
Jul 23, 2025
Disliked: Property conditions & facilities
Booked three rooms for two nights for a wedding at golf course adjacent to property. Best parts of the stay were the large-ish size of the rooms, the gym used by the guys in our group and the daily breakfast included in price.
Worst parts of the stay was consistent with many of the reviews that I didn’t read until after booking—mostly related to the upkeep and maintenance of the property. Laundry room not working also. Canceled one room because the air conditioner didn’t work. In SoCal in the middle of the summer. Ugh. The desk person said nothing she could do. I told her not acceptable and what other rooms were available with working air con. She said nothing. I said I just checked on Expedia and there were available rooms. She said not in your room class. I said that’s not my problem when you are not providing me with a room as advertised (with air con) for which I paid. Asked for a manager; staff person replied won’t be in until tomorrow morning.
Fortunately the folks in my group had gone upstairs to the two rooms with working a/c and they said the rooms are big enough for us to fit four to a room. So we canceled the third room without a charge to me. Had to be clear about that and got a receipt. Bummer was sleeping on a wiry sofa bed for two nights…but at least there was a/c!
The parking charge added almost $100 for two cars for two days—the property is not is the middle of town but is bounded by a major road and a golf course. Kinda silly charging parking.
Anne Marie
Stayed 2 nights in Jul 2025
