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Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Casa del Alma Hotel Boutique & Spa features a health club and a sauna. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 409 square feet (38 square meters) include a conference center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Beaux Arts hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Casa del Alma Hotel Boutique & Spa is a smoke-free property.

  • Express check-in
  • Front entrance ramp
  • Elevator
  • Elevator door width (inches) - 24
  • Fitness facilities
  • Elevator door width (centimeters) - 60
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2012
  • Free self parking
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Free wired internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 38
  • Number of meeting rooms - 1
  • Luggage storage
  • Concierge services
  • Conference space size (feet) - 409
  • Conference center
  • Banquet hall
  • Total number of rooms - 27
  • No accessible shuttle
  • Number of floors - 2
  • No accessible airport shuttle
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Room Amenities

Casa del Alma Hotel Boutique & Spa offers 27 accommodations with safes and bathrobes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This San Cristóbal de las Casas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • LCD TV
  • TV size: 42
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Couples treatment rooms
  • Sports massage
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: MXN 2400 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: MXN 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Guest accommodation is sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 650.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Casa Alma Boutique
  • Casa Alma Boutique San Cristobal de las Casas
  • Casa Alma Hotel Boutique
  • Casa Alma Hotel Boutique San Cristobal de las Casas
  • Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
  • Casa del Alma Hotel Boutique Spa
  • Casa Del Alma Boutique & Spa
  • Casa del Alma Hotel Boutique Spa
  • Casa del Alma Hotel Boutique & Spa Hotel
  • Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Hotel Reviews

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