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Casavieja

4.0 star property

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Photo gallery for Casavieja

Garden
Reception
Exterior
2 restaurants, Regional cuisine
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle Ma. Adelina Flores #27, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Plaza 31 de Marzo
    ‪8 min walk‬
  • Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪79 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room

  • 448 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Casavieja

4-star inn in De Guadalupe
Along with 2 restaurants, this smoke-free inn has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Casavieja offers 40 accommodations with safes and coffee/tea makers. Plasma televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the inn's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Colonial inn also offers a library, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Casavieja is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Onsite venue - This restaurant specializes in Regional cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 180 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Ballroom
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 7.97 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180.00 per person
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MXN 300.0 per night
  • Credit card charges are subject to a surcharge of 7.97 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Alcohol is not permitted at this property

Property is also known as

Casa Vieja Inn San Cristobal de las Casas
Casa Vieja San Cristobal de las Casas
Casavieja Inn San Cristobal de las Casas
Casavieja Inn
Casavieja San Cristobal de las Casas
Hotel Casavieja San Cristobal De Las Casas Mexico - Chiapas
Casavieja Inn
Casavieja San Cristóbal de las Casas
Casavieja Inn San Cristóbal de las Casas

Casavieja Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 328 reviews
Rating 8 - Good. 111 out of 328 reviews
Rating 6 - Okay. 35 out of 328 reviews
Rating 4 - Poor. 7 out of 328 reviews
Rating 2 - Terrible. 4 out of 328 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Minju, Las vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a safe, quiet place. One block behind is main street. Easy to go everywhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

PABLO

👍
Stayed 1 night in Jun 2024

10/10 Excellent

Anacleto

Stayed 1 night in Jul 2024

6/10 Okay

Elmer Payro

Liked: Staff & service
Disliked: Cleanliness
Básico
Es un hotel coloquial bonito, tiene lo básico, aunque no es tan cómodo.
Stayed 2 nights in Apr 2023

6/10 Okay

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Walls are very thin and had a problem hearing everything the room next to me was doing after hours (if you get what im saying) and extremely/no internet
Stayed 3 nights in Feb 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Charming Colonial -Centrally Located
Very Charming Colonial style hotel close to shopping, parks, eats. Great WIFI, excellent service from everybody. Good complimentary breakfast provided next door. Only neg comments are that the Suite I received was cold, a space heater was provided but it didn't quite heat up the whole room. The bathroom has some Very low beams, banged my head a couple of time getting out the bathroom. Clawfoot bathtub a Plus after a long day of sightseeing! Great value.
Stayed 3 nights in Sep 2022

10/10 Excellent

Fernando

Stayed 1 night in Aug 2022

8/10 Good

Itzbi K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros -Beautiful architecture and amazing customer service Cons-steep stairs, small rooms.
Stayed 1 night in Dec 2021

10/10 Excellent

James Waltham, Long Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was a very nice. The claw-foot bathtub was something I've rarely seen in a bathroom. Some evenings it did get very noisy because the hotel seems to be booked with a lot of tour groups. The location was excellent.
Stayed 10 nights in Oct 2021

8/10 Good

Juan Carlos Limon

Traveled with partner
Liked: Cleanliness, staff & service
Staff was nice and room was nice. However, the bathrooms in the two rooms we stayed were just way too small. WiFi was just okay at best. Location was great though.
Stayed 2 nights in Oct 2021

8/10 Good

everardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property, clean rooms and excellent staff. The property is located close to restaurants and shopping. We hired Ramiro ovando for some excellent tours, his service made him a friend. Call Ramiro at 01152967-107-8173 for great service in tours at great value
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
I didn’t like the hotel. It was expensive for what it was: small room, poor service and it was cold and noisy. We will not go back, either recommand.
Stayed 1 night in Dec 2020

6/10 Okay

Jose luis

Liked: Staff & service
Disliked: Room comfort
t looks nice but it’s not so comfortable
I got the Room on the first floor near to the street with a lot of noise only if you’re really tired. It’s smell like humidity and the mattress has a plastic protector very uncomfortable
Stayed 1 night in Nov 2020

10/10 Excellent

Art, Midland Tx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal give you a excellent service, clean areas, fast service
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2020

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está ubicada en un lugar perfecto cerca de todo cuenta con estacionamiento
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, close to the plaza
great hotel, friendly staff, super helpful, close to the plaza and restaurants
Stayed 1 night in Jul 2019

2/10 Terrible

C.Miller, New York

Traveled with partner
Disliked: Staff & service, amenities
It should not be listed as a VIP+ property, the staff is rude, the rooms are abismal.
Stayed 1 night in Jul 2019

8/10 Good

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop views are beautiful. Staff is very friendly and helpful.
Stayed 1 night in Jul 2019