Grand Guadalupe by Inmense features spa services, a library, and multilingual staff. Wireless Internet access is complimentary. This San Cristóbal de las Casas hotel also offers tour/ticket assistance and concierge services. Parking is available onsite for a surcharge.
Grand Guadalupe by Inmense is a smoke-free property.
Grand Guadalupe by Inmense offers 12 accommodations with safes. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.
Self parking (surcharge)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 9:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.
Front desk opens daily at 7:00 AM
Front desk closes daily at 8:00 PM
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 3
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
Gap period enforced between guest stays - 24 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.