Beginning of main content

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Grand Guadalupe by Inmense features spa services, a library, and multilingual staff. Wireless Internet access is complimentary. This San Cristóbal de las Casas hotel also offers tour/ticket assistance and concierge services. Parking is available onsite for a surcharge.

Grand Guadalupe by Inmense is a smoke-free property.

  • Front desk (limited hours)
  • Library
  • Spa services on site
  • Tours/ticket assistance
  • Total number of rooms - 12
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Concierge services
  • Multilingual staff

Room Amenities

Grand Guadalupe by Inmense offers 12 accommodations with safes. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

  • Television
  • Daily housekeeping
  • Phone
  • In-room safe
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Change of towels (on request)

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Hotel Policies

Payment types

Fees

Optional extras

  • Self parking fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 9:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Front desk opens daily at 7:00 AM

Front desk closes daily at 8:00 PM

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Hotel Names

  • Casa de Guadalupe
  • Hotel Casa Guadalupe
  • Grand Guadalupe by Inmense Hotel
  • Grand Guadalupe by Inmense San Cristóbal de las Casas
  • Grand Guadalupe by Inmense Hotel San Cristóbal de las Casas

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?