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Economy Double Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Double Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Triple Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Triple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Quadruple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This San Cristóbal de las Casas hotel also offers multilingual staff, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas is a smoke-free property.

  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • 24-hour front desk
  • Laundry facilities
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Total number of rooms - 29
  • Free self parking
  • Number of floors - 2
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 1
  • Wedding services
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas offers 29 accommodations, which are accessible via exterior corridors and feature slippers and hair dryers. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Balcony
  • Iron/ironing board (on request)
  • Access via exterior corridors
  • Slippers
  • Shower only
  • Cable TV service
  • Free wired internet
  • Individually decorated
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Los Alamos - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

One child stays free

Cash or credit card deposit required

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 10

Social distancing measures are in place

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-out is available.

Hotel Names

  • Hacienda Don Juan Cristobal l
  • Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas Hotel

Hotel Reviews

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