A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Jardines del Centro offers 24 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Beds feature down comforters. Televisions come with cable channels.
Bathrooms include showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wired and wireless Internet access is complimentary.
Business-related amenities at this 3-star property consist of a business center and a meeting room. This Colonial hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Onsite self parking and valet parking are complimentary.
Hotel Jardines del Centro is a smoke-free property.
A complimentary manager's reception is offered each day.
Hotel Jardines del Centro has a restaurant on site.
24-hour room service is available.
Languages
Spanish
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Jardines del Centro
Hotel Jardines del Centro San Cristobal de las Casas
Jardines del Centro
Jardines del Centro San Cristobal de las Casas
Hotel Jardines Centro
Jardines Centro
Jardines Del Centro
Hotel Jardines del Centro Hotel
Hotel Jardines del Centro San Cristóbal de las Casas
Hotel Jardines del Centro Hotel San Cristóbal de las Casas
Hotel Jardines del Centro Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 30 out of 141 reviews
10 - Excellent
30
Rating 8 - Good. 35 out of 141 reviews
8 - Good
35
Rating 6 - Okay. 44 out of 141 reviews
6 - Okay
44
Rating 4 - Poor. 22 out of 141 reviews
4 - Poor
22
Rating 2 - Terrible. 10 out of 141 reviews
2 - Terrible
10
7.0/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Jose
Dec 22, 2019
Liked: Cleanliness
Mixed review
The first room we were given had mold on the wall and ceiling of the bedroom. The second room had poor wifi reception. Both had comfortable beds. We expected 'free breakfast' but it was only coffee, dry bread, and a few small pieces of fruit. The restaurant/reception area had good wifi but was really cold in the mornings. The location was good - only two blocks from the main central square complex.
Jose
Stayed 4 nights in Dec 2019
8/10 Good
Verified traveler
Jul 25, 2019
Liked: Staff & service, amenities
Excelente locación amable personal , lo malo agua fría en la ducha casi todo el tiempo de mi estancia
Verified traveler
Stayed 6 nights in Jul 2019
6/10 Okay
Joseph
Feb 20, 2019
Liked: Cleanliness, staff & service, room comfort
Ask questions before renting
No electrical outlets in room made for difficulty charging computer and phone. Free breakfast voucher was not explained to mean bread and coffee only, until after already eaten.
Bathroom so small had to sit sideways on toilet to go. Not recommended for tall people. Staff very friendly and helpful
The location was really good but that was about it. There was supposedly continental breakfast included but that was just black coffee or herbal tea with some cut up slices of bread. The service was poor.
The room wasn't in great condition but the cleaners were good.
The customer service was terrible, the rooms are really small and the receptionists are not flexible with anything that you may ask for. Do not recommend it at all
Verified traveler
6/10 Okay
45+ flexible, NZ
Jan 16, 2016
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Quiet and central
Had to upgrade to get enough space, but larger room was excellent. Breakfast terrible but lots of cheap cafés. Whole place was cold, winter in San Cristóbal, but everybody pretends it's warm. Take a puffer jacket! Staff were friendly and helpful.
The staff in the hotel was nice and kind but overall the cleanness was terrible also one day the don't have hot water the towels looks like rag for car cleaning so, very disappointed
The hotel is well located however the rooms are in need of paint and some bathroom fixes. There are no heaters on the rooms so it gets pretty cold during te night if you want to go to the bathroom. Overall the service and staff of a great job cleaning and making the rooms look good but the hotel needs to invest some money to make it look pretty or at least decent. I would definitely not stay there agin unless it gets so remodeling In the rooms
Room was very small. toilet very close to wall, paper towel far to rich. Some guests were to noice one night. Very close to plaza of San Cristobal de las casas.
Verified traveler
8/10 Good
Rafael, Las Vegas
Sep 25, 2013
Liked: Cleanliness, staff & service, room comfort
Hotel was close to the areas of interest
The hotel staff was friendly, The rooms were small, no air conditioning, the bathrooms were tiny, hardly room to move, but at least there was plenty of hot water. Limited WiFi, only in the hallways, and the only electrical outlets were in the bathroom, and difficult to use for re-charging phones and electronic devices unless you had an extension cord.
Rafael
6/10 Okay
Verified traveler
Aug 9, 2013
Liked: Staff & service, room comfort
Nice hotel. Bad luck?
The hotel is nice, the staff very nice and helpful. Unfortunately, the room was not as clean as expected and the bathroom stank, something must have been broken in the toilet. Maintenance is needed.
The hotel is a very good area close to everything two blocks from the zocalo. The hotel is very basic, but i was never in the hotel except at night for a few hours, very good price. It has everything you need.
Balthazar
6/10 Okay
rodrigo, Calexico, CA, USA
Aug 8, 2012
Disliked: Room comfort
good for all the family ang good price
is a nice place and close to the activity, but need to improve the matress
Only a few bad points. Could not provide us with a little boiling water to fill a hot water bottle. Several of the rooms including ours were very near conference facilities or public areas although I must saw this did not cause an issue on our stay could you could imagine the noise being bad at busy times. No heating in room but this is pretty standard for san cris and beds were well covered but mattressed old. No vents in bathroom not good after shower. In all very clean rooms, lots of hot water in the shower, good selection of tv channels, friendly staff, very central location and handy with parking. On our experience a good one.