A children's pool, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel La Capilla offers 12 accommodations with complimentary bottled water and complimentary toiletries. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a children's pool.
Hotel La Capilla features a children's pool, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Colonial hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.
Hotel La Capilla has designated areas for smoking.
Room service (during limited hours) is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour airport drop-off shuttle (surcharge)
Wheelchair-accessible parking available
Food and drink
Breakfast available for a fee: MXN 60 per person
Things to do
Children's pool
Family friendly
Children's pool
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 floor
3 buildings
Built in 1900
Colonial architecture
Designated smoking areas
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Iron/ironing board on request
Policies
Check-in
Minimum check-in age: 12
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Breakfast fee: approximately MXN 60 per person
Airport shuttle fee: MXN 700.00 per vehicle
Pet fee: MXN 200 per pet, per night
Rollaway bed fee: MXN 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Hotel Capilla San Cristobal de las Casas
Capilla San Cristobal de las Casas
Hotel La Capilla Hotel
Hotel La Capilla San Cristóbal de las Casas
Hotel La Capilla Hotel San Cristóbal de las Casas
Hotel La Capilla Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 17 reviews" "
10 - Excellent
8
Rating 8 - Good. 6 out of 17 reviews" "
8 - Good
6
Rating 6 - Okay. 3 out of 17 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 17 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 17 reviews" "
2 - Terrible
0
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveler
May 27, 2016
Liked: Cleanliness, staff & service
Nice little hotel for sightseeing in San Cristobal
Our experience was an interesting one. The room had been cleaned, but not recently. There was dust all over the bed. The first room we were put in wasn't prepared. No toilet paper, no towels, cable that didn't work. The hot water would work for maximum 5 minutes. The hotel staff walked into the room without knocking while we were there. It was interestingly decorated with shrines and dolls.
El hotel está siempre limpio y muy cómodo, el personal siempre está atento a las necesidades que tienes y buscan la manera de resolverlo.
Verified traveler
6/10 Okay
Estudiante
Oct 25, 2016
Disliked: Staff & service, room comfort
Recepción poco amistosa
Estudiante
6/10 Okay
Fernando, Arizona
Sep 5, 2016
Liked: Cleanliness, staff & service
Muy centrico y agradable lugar
Muy comoda habitaciones, lamentablemente en la habitacion #5 la larma contra humo suena por las noches con un paqueÑo pero insistente BIP lo cual no deja dormir, creo solo ocupa cambio de bateria y se informo al personal pero nunca solucionaron ese horrible BIP tan molesto por la noches.
Hotel inmitten der Stadt. Alles gut zu erreichen. Zimmer etwas klein, aber für die 3 Nächte ausreichend. Trotz der guten Lage war es schön ruhig dort, wir konnten gut ausspannen.
El hotel está muy limpio y agradable. Tiene una decoración relajada y sus empleados son muy amables. La habitación impecable todo el tiempo, el servicio de primera y tiene una locación buena. Se encuentra solamente a unos 8 minutos caminando de los pasajes principales.
Tabata
8/10 Good
Verified traveler
Mar 7, 2016
Liked: Cleanliness, staff & service, room comfort
El hotel cómodo, el personal del hotel muy amable.