See all properties

Hotel Na'Lum

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Na'Lum

Exterior
Terrace/patio
Flat-screen TV
Reception
Iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristóbal de las Casas, CHIS, 29296
  • Santo Domingo Handicraft Market
    3 min drive
  • Arches of Carmen
    4 min drive
  • Quesadillas Tio Chano
    12 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Triple Room

Iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room (3 Double Beds)

Family Room (3 Double Beds) | Iron/ironing board, free WiFi, bed sheets

Family Room (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Room

VILLAS VANESSA

Parking included
Free WiFi
Housekeeping
24/7 front desk
The price is $39
per night
$47 total
includes taxes & fees
Jan 7 - Jan 8
VILLAS VANESSA

About this property

Hotel Na'Lum

San Cristóbal de las Casas hotel close to Santo Domingo Handicraft Market
A coffee shop/cafe, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Hotel Na'Lum offers 12 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. This San Cristóbal de las Casas hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Hotel Na'Lum is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: MXN 90 for adults and MXN 60 for children
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 90 for adults and MXN 60 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Na'Lum San Cristobal de las Casas
Na'Lum San Cristobal de las Casas
Na'Lum Cristobal las Casas
Hotel Na'Lum Hotel
Hotel Na'Lum San Cristóbal de las Casas
Hotel Na'Lum Hotel San Cristóbal de las Casas

Hotel Na'Lum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 65 reviews" "
Rating 8 - Good. 12 out of 65 reviews" "
Rating 6 - Okay. 4 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JENIFER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
Stayed 6 nights in Jun 2024

10/10 Excellent

JASMANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Maricela

Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was so unique, so quiet, it was a nice stay overall.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, beautifully decorated interior.
Stayed 1 night in Jun 2023

10/10 Excellent

Perlita

Stayed 2 nights in Mar 2023

8/10 Good

Ronald J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Stayed 1 night in May 2022

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service
Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
Stayed 6 nights in Apr 2022

10/10 Excellent

manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite nice and clean , people very polite.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2020

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is far away from downtown. There is no restaurant in the hotel, making it very inconvenient to eat, especially in the evening.
Stayed 1 night in Jul 2019

6/10 Okay

Damaris

Traveled with family
Disliked: Staff & service
Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
Stayed 1 night in Jul 2024

2/10 Terrible

Otilio

Stayed 2 nights in Dec 2023

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad
Stayed 3 nights in Dec 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
Stayed 3 nights in Aug 2023

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Sn
Stayed 2 nights in Aug 2023

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, habitación, servicio y estancia.
Stayed 1 night in Aug 2023

10/10 Excellent

Genoveva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Stayed 3 nights in Aug 2023

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien lo que necesitaba
Stayed 1 night in Jul 2023

2/10 Terrible

Yessica Selene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Stayed 4 nights in Jul 2023

8/10 Good

Yesica

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 1 night in Jul 2023

10/10 Excellent

Jose Fernando

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
Stayed 2 nights in Jul 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
Stayed 2 nights in Jun 2023