*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Sombra del Agua features a full-service spa. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Colonial hotel also offers multilingual staff, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Sombra del Agua is a smoke-free property.
- Tile flooring in public areas
- Front entrance ramp
- Number of bars/lounges - 1
- Full-service spa
- Internet access in public areas - surcharge
- 24-hour front desk
- Uncovered parking
- Porter/bellhop
- Secured parking
- Tours/ticket assistance
- Year Built - 1907
- Free self parking
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Distance from property (ft) 262
- Number of meeting rooms - 1
- Luggage storage
- Distance from property (meters) 80
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference center
- Snack bar/deli
- Reception hall
- Parking (limited spaces)
- Total number of rooms - 78
- No accessible shuttle
- Number of floors - 3
- Number of buildings/towers - 1
- Wedding services
- Garden
- Multilingual staff
Room Amenities
Hotel Sombra del Agua offers 78 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Smart televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Daily housekeeping
- Dial-up internet access
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Premium bedding
- Premium TV channels
- Internet access (surcharge)
- Shower only
- Cable TV service
- Free WiFi
- Free wired internet
- TV size measurement: inch
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 1
- Wardrobe or closet
Parking
Free self parking , Parking (limited spaces) , Free parking nearby
Internet
Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Hotel Sombra del Agua has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
- Hot stone massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Number of treatment rooms 2
- Steam room in spa
- Couples treatment rooms
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Hotel Names
- Holiday Inn San Cristobal-Espanol
- Holiday Inn San Cristobal-Espanol Hotel
- Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
- Hotel Sombra del Agua Hotel
- Hotel Sombra del Agua San Cristóbal de las Casas
- Hotel Sombra del Agua Hotel San Cristóbal de las Casas
Hotel Reviews
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