*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.
Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4408 square feet (409 square meters) include a conference center. This Colonial hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 3 kilometers is available for guests. Onsite uncovered self parking is complimentary.
Hotel Villa Mercedes has designated areas for smoking.
- Express check-in
- Coffee/tea in common areas
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Business center
- Uncovered parking
- Porter/bellhop
- Secured parking
- Express check-out
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Free area shuttle
- Conference space size (meters) - 409
- Number of meeting rooms - 3
- Free long-term parking
- Terrace
- Luggage storage
- Proposal/romance packages available
- Free RV, bus, truck parking
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Concierge services
- Conference space size (feet) - 4408
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Total number of rooms - 83
- Television in common areas
- Number of floors - 2
- Number of buildings/towers - 2
- Wedding services
- Garden
- Multilingual staff
- Fireplace in lobby
Family Friendly Amenities
- Free WiFi
- Free area shuttle
- Snack bar/deli
- Laundry facilities
Room Amenities
Hotel Villa Mercedes offers 83 accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Free bottled water
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- Plasma TV
- TV size: 32
- TV size measurement: inch
- Rainfall showerhead
- Separate bedroom
- Heating
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- Number of beds 2
Parking
Free long-term parking , Free self parking , Free RV, bus, truck parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
English breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Chimenea - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Mountain biking nearby
- Hiking/biking trails nearby
- Ecotours nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for English breakfast: approximately MXN 165 for adults and MXN 85 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.
One child stays free
UnionPay
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Car not required
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
Contactless check-out is available.
Hotel Names
- Hotel Villa Mercedes
- Hotel Villa Mercedes San Cristobal de las Casas
- Villa Mercedes San Cristobal de las Casas
- Hotel Villa Mercedes Hotel
- Hotel Villa Mercedes San Cristóbal de las Casas
- Hotel Villa Mercedes Hotel San Cristóbal de las Casas
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
