*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the inn include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial inn also offers an outdoor pool, a terrace, and tour/ticket assistance.
La Casa de Mama has designated areas for smoking.
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- 24-hour front desk
- Tours/ticket assistance
- Free WiFi
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Distance from property (ft) 6562
- Number of meeting rooms - 1
- Terrace
- Distance from property (km) 2
- Luggage storage
- Wheelchair accessible – no
- Distance from property (miles) 1
- Breakfast available (surcharge)
- Number of restaurants - 1
- Designated smoking areas
- Laundry facilities
- Airport transportation
- Total number of rooms - 38
- Accessible airport shuttle
- Airport transportation (surcharge)
- Garden
- Off-street parking
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Laundry facilities
Room Amenities
La Casa de Mama offers 38 accommodations with safes and complimentary newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Cristóbal de las Casas inn provides complimentary wireless Internet access. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Free newspaper
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Free bottled water
- Shower only
- Cable TV service
- Free WiFi
- Plasma TV
- TV size: 32
- TV size measurement: inch
- Rollaway/extra beds (surcharge)
- Towels provided
- Number of bathrooms - 1
Parking
Free self parking , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning.
Ave Maria - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the inn include an outdoor pool.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
- Airport shuttle fee: MXN 2250.00 per vehicle (roundtrip, maximum occupancy 4)
- Nearby parking fee: MXN 100 per night (6562 ft away)
- Rollaway bed fee: MXN 300 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Carbon monoxide detector
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for MXN 300 per night.
Pet Policy
- Pets not allowed
Hotel Names
- Mama Hotel Casa
- Casa Mama Inn San Cristobal de las Casas
- Casa Mama San Cristobal de las Casas
- La Casa de Mama Inn
- La Casa de Mama San Cristóbal de las Casas
- La Casa de Mama Inn San Cristóbal de las Casas
Hotel Reviews
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