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Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a coffee shop/cafe and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This San Cristóbal de las Casas hotel also offers tour/ticket assistance, laundry facilities, and room service (during limited hours). Complimentary uncovered self parking is available on site.

Hotel Cielo y Selva, San Cristobal de las Casas is a smoke-free property.

  • Safe-deposit box at front desk
  • Distance from property (ft) 16
  • Daily
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Distance from property (meters) 5
  • Free parking nearby
  • Free full breakfast
  • Snack bar/deli
  • Street parking
  • 24-hour front desk
  • Banquet hall
  • Laundry facilities
  • Free breakfast
  • Uncovered parking
  • Tours/ticket assistance
  • Total number of rooms - 21
  • Free self parking
  • Free WiFi
  • Airport transportation (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel Cielo y Selva, San Cristobal de las Casas offers 21 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board (on request)
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pets allowed
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Local maps
  • Guidebooks or recommendations
  • Lever door handles

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM.

Café Esotérico - Onsite café.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Payment types

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 0

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Number of children who can stay free - 4

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets stay free
  • Service animals welcome

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Names

  • Los Altos Hotel Spa San Cristobal de las Casas
  • Los Altos Hotel San Cristobal de las Casas
  • Los Altos San Cristobal de las Casas
  • Hotel Los Altos Hotel San Cristobal de las Casas
  • San Cristobal de las Casas Los Altos Hotel Hotel
  • Los Altos Hotel Spa
  • Los Altos
  • Hotel Los Altos Hotel
  • Los Altos Cristobal Las Casas
  • Los Altos Hotel
  • Hotel Cielo y Selva San Cristobal de las Casas
  • Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Hotel Reviews

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