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Plaza Gallery Hotel & Boutique

3.5 star property

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Photo gallery for Plaza Gallery Hotel & Boutique

Property entrance
Garden
Family Room, 1 King Bed with Sofa bed, Terrace | Extra beds
Premium bedding, down comforters, pillowtop beds, in-room safe
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Guadalupe Victoria esq 16 de Septiembre, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    ‪1 min walk‬
  • Plaza 31 de Marzo
    ‪2 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪72 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Gallery Room, 1 King Bed with Sofa bed, City View

Gallery Room, 1 King Bed with Sofa bed, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Gallery Room, 1 King Bed with Sofa bed, City View

  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Garden View

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 King Bed with Sofa bed, Terrace

Family Room, 1 King Bed with Sofa bed, Terrace | Premium bedding, down comforters, pillowtop beds, in-room safe

Family Room, 1 King Bed with Sofa bed, Terrace

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • 248 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Plaza Gallery Hotel & Boutique

3.5-star hotel in Zona Centro
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services.
Plaza Gallery Hotel & Boutique offers 20 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and manicures and pedicures.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

Plaza Gallery Hotel & Boutique has designated areas for smoking.

A complimentary manager's reception is offered each day.
VIA VAI ANTIQUE - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
VIA VAI CAFFETERIA - This coffee shop specializes in Italian cuisine and serves breakfast and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 12:30 PM for a fee: MXN 120 to 170 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • VIA VAI ANTIQUE
  • VIA VAI CAFFETERIA

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1940
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 170 per person
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2100 (roundtrip), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Plaza Gallery Boutique
Plaza Gallery Boutique San Cristobal de las Casas
Plaza Gallery Hotel & Boutique
Plaza Gallery Hotel & Boutique San Cristobal de las Casas
Plaza Gallery Hotel Boutique San Cristobal de las Casas
Plaza Gallery Cristobal las C
Plaza Gallery & Boutique
Plaza Gallery Hotel Boutique
Plaza Gallery Hotel & Boutique Hotel
Plaza Gallery Hotel & Boutique San Cristóbal de las Casas
Plaza Gallery Hotel & Boutique Hotel San Cristóbal de las Casas

Plaza Gallery Hotel & Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 247 reviews
Rating 8 - Good. 75 out of 247 reviews
Rating 6 - Okay. 10 out of 247 reviews
Rating 4 - Poor. 2 out of 247 reviews
Rating 2 - Terrible. 3 out of 247 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica, Morton Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, very classy, clean, walkable, the staff was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos Roberto, OAKVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias a todo el Staff realmente son personas muy agradable y amistosas, es lo que nos hace ser unicos a los mexicanos
Stayed 7 nights in Jan 2024

10/10 Excellent

JACQUIE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at this hotel. It was centrally located and very odern. What I liked mot was the service. Everyone there went out of their way to make us happy. Fresh bottles of water every day, a Nespresso machine in the room and one in the lobby with great tasting coffee. They made me a cappuccino and delivered it to my room. Heavenly. When it rained they gave me an umbrella. Totally a classy and lovely hotel. If you are into art, you will love the wall hangings and lamps from a designer from Mexico City. They are available for sale too. I was tempted. But I must mention the king sized bed and cradles you when you sleep. So comfy. I usually like hard beds but I slept so well on their mattress, I will have to rethink that. Can't say enough about the service, the staff and the hotel.
Stayed 4 nights in May 2023

8/10 Good

Gabriel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y súper buen ubicado el único problema es que las noches son muy ruidosas y cuesta trabajo descansar
Stayed 3 nights in Feb 2023

10/10 Excellent

Efren

Stayed 7 nights in Nov 2022

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall... EXCELLENT
Stayed 5 nights in Jul 2022

10/10 Excellent

ISABEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2022

10/10 Excellent

Alma Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent no complaints
Stayed 7 nights in Apr 2022

10/10 Excellent

ANA, warner robins

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, super friendly, always eager to help, they even gave us a history lesson of San Cristobal and their buildings. We highly recommend this hotel to families w/kids. Muchas gracias por ser tan acogedores.
Stayed 4 nights in Mar 2022

10/10 Excellent

Oscar Rosales

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 6 nights in Jan 2022

10/10 Excellent

lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel boutique, loved everything of it! Definitely recommend anyone staying here!
Stayed 2 nights in Jan 2022

10/10 Excellent

Yolanda Olívas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at midnight and Camilo received us. He was very friendly and helpful. The rooms are very clean and beds are extremely comfortable. Hotel is very centrally located. We had easy access to shopping, eating and nightlife. Definitely will come back.
Stayed 2 nights in Dec 2021

10/10 Excellent

victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying in this hotel wonderful staff
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice with decent space. Location is great but noisy as the rooms are right on the street. Windows are no where near noise proof. You can hear the conversations of the people walking by. Otherwise, a great place.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved location, staff attitude and cleanliness of place.
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great but didn’t like that it had no room service and for bfast you had to cross to the restaurant, food was great but don’t like the fact that for basic stuff nothing is offer there.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, walking distance from the main points in the city I liked a lot, the rooms are bit small but you get everything you need ... and is nice and cozy and the beds are just too comfortable
Stayed 4 nights in Apr 2021

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in San Cris !!!
Everyone who works here has amazing customer service. The place is extremely clean, comfortable and has beautiful touches of elegance. The best location as well.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mexico!!! Especially the staff is excellent. Always well prepared, fast.
Stayed 2 nights in Oct 2020

8/10 Good

carlos, Mexico City

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Location is simple sensational, nice breakfast, good service
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable but too pricey and noisy
The hotel is new and it is very well located, however it is too pricey for what it offers. Also it is surrounded by many bars so there is music noise until around 4 am which is uncomfortable. Rooms are comfortable and everything is new.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at the Plaza Gallery Hotel and Boutique on a Monday night and checked out on Saturday morning and all I can say is this is a clean hotel with a wonderful location. The room I had was spacious and the bed was okay perhaps too soft but still comfortable. There is also a flat screen TV if you want to catchup on news or sports before going to bed. The location is great because most of the top attractions of San Cristobal de las Casas are within walking distance. The only place you might need a taxi for is Iglesia de Guadalupe because it is nearly a mile away but I walked it from the hotel so I could see more of the city. Because the hotel is located in the centro they do play music very late in the plaza but I was still able to get enough sleep. If you want total quiet then you must get a hotel located in an area away from here. The hotel staff including front desk and housekeeping was extremely pleasant. The people I had the most contact with Grecia, Felipe, and Anna were very friendly and have excellent customer service skills. The only issue I had , I did want to use their front desk safe but the key was unavailable so I had to use the room safe. Nearby there is an Oxxo if you need to buy drinks or snacks to take to your room. If you decide to visit San Cristobal then I recommend this hotel.
Stayed 5 nights in May 2019

8/10 Good

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great option when visiting San Cristobal
The hotel was clean and beautiful with easy access to everything San Cristobal has to offer. The staff went out of their way to make us feel welcome and even called us when they thought we may have been lost! Upon arrival they unexpectedly brought mulled wine...a nice touch! Breakfast was complimentary and Just a short walk away. This is our third time visiting San Cristobal and I would stay here again. One of our two nights was a Saturday and there was a loud bar close by that resonated thru our room. The second night was perfect.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything you need to see in San Cristobal is in walking distance. Rooms are a little smaller than I’m used to, but beds are very comfortable. Really enjoyed my stay. Would stay here again.
Stayed 4 nights in Mar 2019