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Uvence Arte + Hotel

4.0 star property

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Photo gallery for Uvence Arte + Hotel

Front of property - evening/night
Interior
Terrace/patio
Superior Room | Premium bedding, down comforters, Select Comfort beds, in-room safe
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Presidente Carranza 14a, Revolucion Mexicana, San Cristóbal de las Casas, CHIS, 29220
  • San Cristóbal de las Casas Cathedral
    ‪18 min walk‬
  • Mesoamerican Museum of Jade
    ‪19 min walk‬
  • Santo Domingo Handicraft Market
    ‪4 min drive‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪82 min drive‬

Room options

View all photos for Uvence Luxury Suite

Uvence Luxury Suite | Premium bedding, down comforters, Select Comfort beds, in-room safe

Uvence Luxury Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, Select Comfort beds, in-room safe

Superior Room

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Uvence Arte + Hotel

4-star San Cristóbal de las Casas hotel close to San Cristóbal de las Casas Cathedral
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Uvence Arte + Hotel offers 8 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This San Cristóbal de las Casas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Colonial hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Uvence Arte + Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Agapandos - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 210 for adults and MXN 210 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agapandos

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in public areas
  • No elevator
  • Raised toilet seat (20 inches high)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 floor
  • Banquet hall
  • Built in 2002
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Fireplace
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: MXN 1999
  • New Year's Day (1 January) Gala Dinner per child: MXN 999 (from 8 to 13 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 210 for adults and MXN 210 for children
  • Airport shuttle fee: MXN 2124 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Parador Juan Dios
Hotel Parador San Juan de Dios
Parador Juan Dios
Parador San Juan de Dios
Uvence Arte Hotel San Cristobal de las Casas
Uvence Arte Hotel
Uvence Arte San Cristobal de las Casas
Uvence Arte + Hotel San Cristobal De Las Casas
Hotel Parador San Juan Dios
Uvence Arte + Hotel Hotel
Uvence Arte + Hotel San Cristóbal de las Casas
Uvence Arte + Hotel Hotel San Cristóbal de las Casas

Uvence Arte + Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 55 reviews
Rating 8 - Good. 11 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
very safe, they walk the property often, man entrance has a guard of sort and it's quiet away from plaza
Stayed 5 nights in Nov 2022

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was certainly one of the best experiences I have had in a long time. I have traveled world-wide and the service in this small, peaceful, and beautiful hotel can compare with any hotel in the large resorts in any country. I highly recommend it. The service was exceptional.
Stayed 1 night in Aug 2022

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2022

2/10 Terrible

Raul

Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Krista, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms and the grounds were beautiful. The negative would be that it's a smaller hotel (only ~20 rooms) and the restaurant often feels empty and doesn't offer fast/light menu options like a sandwich. The nearest restaurant was a 15 min walk.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gringos beware.
Beautiful hotel. Great garden. Super atmosphere. A dream come true ? Almost, were it not for 1. at check-out time no staff speaking English was available to clarify issues with bill 2. two unmarked steps in the main room which easily can lead to injuries due to falls in an unfamiliar dark room However, would I stay again ? YES

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Susana, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Home
Everything about this hotel stay is superb. The location (although not downtown, is better as it is very quiet) and a 15 minute walk or a very short (US$3.00) taxi ride to the hustle and bustle of the center of San Cristobal. The hotel is beautiful, the grounds are lush and the staff is excellent. I give this hotel an A+. I would not change a thing about this hotel.

10/10 Excellent

Bernardo Javier Diaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia y segura
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso para hospedarse , tranquilo, la decoración y el buen gusto presente en cada lugar, jardines hermosos para disfrutar
Stayed 1 night in Oct 2024

10/10 Excellent

Allan Yair

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Miriam Hali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Maricruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar perfecto para descansar
Stayed 1 night in Aug 2024

10/10 Excellent

alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo
Stayed 4 nights in Jun 2024

8/10 Good

MERCEDES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalacioones son super lindas ...
Stayed 1 night in Jun 2024

10/10 Excellent

Karolina

Stayed 1 night in May 2024

6/10 Okay

Humberto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reporte de queja de servicio
Buenos días para hacer el reporte de queja , lamentablemente todas las amenidades del hotel son muy buenas , pero hoy en la mañana desde las 8 a 11 hrs no tuve agua caliente en mi habitación , motivo por el cual no pude darme un baño y a pesar de haber hecho el reporte temprano en recepción al Sr Froylan , no tuve resolución , por tanto es una pena que por situaciones así uno decida no volver y no recomendar su hotel . Haré lo propio en las páginas donde hice la reservación , esperando se tomen cartas en en el asunto. Muchas gracias por la atención y en espera del seguimiento de este reporte . Gracias . Atte : Dr Humberto Cravioto P
Stayed 1 night in May 2024

10/10 Excellent

hector manuel puga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de lo mejor
Stayed 2 nights in Apr 2024

8/10 Good

sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Apr 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los sentidos un hotel de alto nivel con amenidades y areas excelentes
Stayed 1 night in Apr 2023

10/10 Excellent

Humberto

Stayed 1 night in Dec 2022