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Balboa Park Hotel

2.0 star property

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Photo gallery for Balboa Park Hotel

Elite Studio Suite | 1 bedroom, free WiFi, bed sheets
Enjoy a compact kitchen with a refrigerator, oven, and microwave. Relax in a cozy seating area with a table and take in the views from the outdoor balcony.
Enjoy a contemporary living space with a sleek design, featuring a flat-screen TV, kitchenette, and ample storage.
Situated on a street corner, this hotel offers a striking entrance with a dark facade and contrasting trim, surrounded by lush greenery and palm trees.
Deluxe Queen Room | 1 bedroom, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
410 Elm St, San Diego, CA, 92101
  • San Diego Convention Center
    ‪2 min drive‬
  • Balboa Park
    ‪3 min drive‬
  • San Diego Zoo
    ‪3 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪4 min drive‬

Room options

View all photos for Junior Room

Junior Room | 1 bedroom, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

1 bedroom, free WiFi, bed sheets

Luxury Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, free WiFi, bed sheets

Deluxe Studio Suite

  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | 1 bedroom, free WiFi, bed sheets

Deluxe Queen Room

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Studio Suite

Elite Studio Suite | 1 bedroom, free WiFi, bed sheets

Elite Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room Full Bed

Standard Room Full Bed | 1 bedroom, free WiFi, bed sheets

Standard Room Full Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room Twin Bed

Standard Room Twin Bed | 1 bedroom, free WiFi, bed sheets

Standard Room Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Studio Suite

Executive Studio Suite | 1 bedroom, free WiFi, bed sheets

Executive Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room

Standard Room | 1 bedroom, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | 1 bedroom, free WiFi, bed sheets

Family Studio Suite

  • Sleeps 4
  • 2 Queen Beds

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3.8 out of 5, Good, (1006)
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The price is $166 total
includes taxes & fees
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About this property

Balboa Park Hotel

Hotel in Bankers Hill
This smoke-free hotel features express check-out.
Balboa Park Hotel offers 50 accommodations with hair dryers. This San Diego hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Refrigerators and coffee/tea makers are provided. Housekeeping is provided daily.
Balboa Park Hotel features express check-out. The property has a front desk available during limited hours.

Balboa Park Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Occidental
Balboa Park Hotel Hotel
Balboa Park Hotel San Diego
Balboa Park Hotel Hotel San Diego
Hotel Occidental Balboa Park Downtown

Balboa Park Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 184 out of 399 reviews
Rating 8 - Good. 86 out of 399 reviews
Rating 6 - Okay. 60 out of 399 reviews
Rating 4 - Poor. 31 out of 399 reviews
Rating 2 - Terrible. 38 out of 399 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

anuradha

Liked: Cleanliness, staff & service, property conditions & facilities
Phone contact not possible
Stayed 4 nights in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pretty good stay. The room and bathroom were clean. Not too many people on staff but the ones that were on are pretty helpful. The price is reasonable. The only con(s) for me is that there is no parking lot. Only street parking and most of it, you have to pay for. There are some free spots but they get taken quick or can be a bit of a walk to get to. And the neighborhood doesn't feel the safest. I feel it's good for a night, maybe 2 but not for anything longer and if you're on a budget. It was decent and there was more good than bad. Enough to appreciate
Stayed 2 nights in Apr 2025

8/10 Good

Maria Alondra

Stayed 2 nights in Mar 2025

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Maria Alondra

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was a smell in the room and it would not go away with anything. The lady came to check it out but the smell did not go away.
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Stayed 5 nights in Apr 2025

8/10 Good

David, Marion

Business traveler
Parking in a nearby lot costs $40 per day. CVS, a Mexican food joint, and a coffee shop are within walking distance. Gaslamp area is also within walking distance.
Stayed 4 nights in Apr 2025

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Maria Alondra

Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tara D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Perfect stay! Contactless check in and out. Super clean, comfy bed, big shower. Very conveniently located, great price!
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Alondra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Kathriavan

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Disorganized Check-In Process Ruined My First Night I arrived at the hotel past 11 PM, only to find that I had not received any check-in instructions for the virtual check-in process. I tried contacting the after-hours support line—no one answered. With no way to access the property, I had to rely on Expedia's chat support, which turned out to be equally unhelpful. I was passed between multiple agents for over an hour, standing outside the hotel late at night, with no resolution. The only "solution" offered was to book a different, significantly more expensive place for the night. Thankfully, I had rented a car and was able to find somewhere else to stay—parking in that area at night is a nightmare. The next day, I came back and was finally able to check in for the rest of my stay. I had to provide proof of my attempts to contact support (call logs, etc.) just to get the first night refunded—something that was initially denied. The rest of the stay was fine, but the first night’s ordeal was completely avoidable and extremely stressful. Having a real support person available after hours would have made a huge difference. Very disappointed in how poorly this was handled.

10/10 Excellent

jennifer

Liked: Amenities
Great experience!
Stayed 2 nights in Apr 2025

8/10 Good

Dakota

Stayed 3 nights in Mar 2025

2/10 Terrible

Bradley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived they didn’t have our room ready or even codes to enter the property. If I had the choice between this hotel again or a motel 6 I’d even take motel 6 over this hotel. The room is smaller than a prison cell. They also expect you to take out your own trash etc. so basically stay in a prison cell sized room where your also the housekeeper and pay for it. It probably sounds hilarious or made up because of what I wrote but it’s the god honest truth. You may literally be better off renting a U-Haul for 20 bucks a day and sleeping in the back of that.
Stayed 3 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair for what you pay

The room was very small. No parking for customers. It was scary to leaymy car on the main street since we saw homeless people around the streets.
Stayed 2 nights in Mar 2025

6/10 Okay

Luis Pablo

Business traveler
Liked: Cleanliness, property conditions & facilities
,
Stayed 3 nights in Mar 2025

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place convenient location. A bit noisy during the night. Parking is not the best. Stag was great and very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff but checkin is really easy. Room is small but as long as you plan just to use the room to sleep its good. Parking is a little difficult but there are some free options if you get lucky. Its close to a lot of things, i would stay here again
Stayed 2 nights in Mar 2025

4/10 Poor

Peter

For one or two nights it’s a decent place for more than that, pay more and get a real hotel. They don’t clean the room and don’t change the sheets and towels.
Stayed 13 nights in Mar 2025

8/10 Good

Hong Joon

Liked: Amenities, property conditions & facilities
Good location walkable distance to park or downtown but you will see some homeless throughout. Not so great service or clean. Expedia stated that check-in was at 3 PM, but I was only allowed to enter at 4 PM sharp. The first entry code didn’t work, so I had to wait. Some of the towels had makeup stains, and during my five-day stay, there was no cleaning service until checkout. There were no hotel-level services. The bed felt like a bunk bed with a plastic cover, and the sheets weren’t very clean. The paper towels in the attached kitchen were almost used up, but I gave up on asking for a new roll.
Stayed 5 nights in Mar 2025

6/10 Okay

joseph

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
You need to really pay atention to the fact that you need to do a digital check-in before arriving, because if you don't when you arrive you will not be abke to check in. The front desk is only staffed for a limited time and the phone number for after hours doesn't work. If you are expecting a true hotel this is not where you want to be. I would say this is closer to an AirBnB of a room with and ensuite than a hotel based on the fact that there is basically no staff on site. The room is tiny, the bed is okay and if you end up like one of the other people we met in the lobby who locked herself out of her room with her phone in it, you are going to have to wait until 12:30pm to get help. On that note, as long as you know what you are getting into it is a place to sleep at a really low rate for San Diego.
Stayed 2 nights in Mar 2025