Carte Hotel San Diego Downtown, Curio Collection by Hilton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Carte Hotel San Diego Downtown, Curio Collection by Hilton

Breakfast, lunch and dinner served
View from room
Exterior
Breakfast, lunch and dinner served
Rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
401 W Ash Street, San Diego, CA, 92101
  • Waterfront Park
    ‪6 min walk‬
  • San Diego Civic Theatre
    ‪8 min walk‬
  • Maritime Museum of San Diego
    ‪10 min walk‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(42 reviews)
  • 326 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Hearing)

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (High Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(27 reviews)
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(24 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(18 reviews)
  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (High Floor)

9.0 out of 10
Wonderful
(20 reviews)
  • 326 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • 775 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Bathtub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (Bathtub)

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Carte Hotel San Diego Downtown, Curio Collection by Hilton

4-star hotel in Downtown San Diego
This hotel features an outdoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Carte Hotel San Diego Downtown, Curio Collection by Hilton offers 246 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Carte Hotel San Diego Downtown, Curio Collection by Hilton provides a health club, a spa tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Watercolors - This seafood restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Above Ash - Onsite rooftop bar. Open daily.

Languages

Arabic, English, French, German, Italian, Korean, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Above Ash
  • Watercolors

Things to do

  • Fitness classes
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,200 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.81 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 0 to 10 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte San Diego Downtown Curio Collection Hilton
Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Hotel Carte Hotel San Diego Downtown, Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Carte Hotel San Diego Downtown Curio Collection by Hilton

Carte Hotel San Diego Downtown, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1004 reviews" "
Rating 8 - Good. 169 out of 1004 reviews" "
Rating 6 - Okay. 88 out of 1004 reviews" "
Rating 4 - Poor. 57 out of 1004 reviews" "
Rating 2 - Terrible. 62 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated for visiting many sites. Bed was comfortable and room always kept clean. However, the downside was in the booking. They have a policy of a destination fee, which must be paid upon arrival. It allows you a $30 per day credit in their two restaurants, which we used for breakfast each morning. Breakfast was usually US$ 43-47 for two each day. Didn’t like the idea of having to drink or eat in the hotel, which I found to be very expensive.
Stayed 5 nights in Oct 2024

10/10 Excellent

frank

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be an issue. Valet is expensive.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Stayed 4 nights in Oct 2024

6/10 Okay

Erin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jazmeelah

Stayed 1 night in Oct 2024

10/10 Excellent

Kay

Stayed 3 nights in Aug 2024

2/10 Terrible

Lauren

Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Stayed 3 nights in Oct 2024

8/10 Good

Miguel

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Less than Ideal.
When I arrived to the hotel my room didn't have any garbage bags in any of the receptacles. The shower wasn't functional and even after being serviced wasn't fixed. Firstly started off ice cold then when fixed was blistering hot. The attitude from the workers were friendly even after all of the inconvenience's I had.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

vanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Traveled with partner
Beautiful hotel. Comfy bed and sheets. Very helpful staff. Only downfall is no parking. Other than that, great hotel
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
This property is surrounded by construction and construction noise. It is non stop all night. We got a room with a sofa bed for our daughter. The bed has no padding it is a sheet over springs. We asked for the “mattress” to be replaced they had no replacement. Staff is great, gym is awesome. Close walk to Little Italy. So I would say great hotel if you or your family don’t need sleep.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Khristine, Glendora

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and it’s proximity to Seaport Village.
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good downtown stay
Comfortable, clean, super convenient to downtown locales. Would use again.
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos, Chino hills

Stayed 1 night in Sep 2024

10/10 Excellent

douglas

Stayed 4 nights in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, unfortunately dust covers the swimming pool due to constructions near by. Otherwise it’s the perfect place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Margarita

Business traveler
Disliked: Staff & service
Subject: Formal Complaint Against Hotel Manager To Whom It May Concern, I am writing to formally report a troubling incident that occurred during my recent stay at [Hotel Name] in San Diego. Today (09/29/2024)I checked out of the hotel with a remaining balance of $30 on my account. I had only used around $22 and intended to use the remaining dollars to purchase a coffee before leaving. However, when I approached the manager, to request this, I was informed that since I had already checked out, I could no longer use my remaining balance. I expressed my disappointment, as I believed it was reasonable to use the balance for a single cup of coffee, and I questioned why I had not been informed at checkout that the remaining balance would expire immediately. Our conversation escalated, and despite my attempts to communicate politely, the manager became increasingly aggressive. To my shock, Manager demanded that I leave the hotel immediately and did not allow me the opportunity to call an Uber or arrange alternative transportation inside. He further threatened to report me, claiming I would be blacklisted from staying in any hotel in the area and would never be able to come to San Diego Additionally, I was dissatisfied with how my charges were handled during my stay. When I initially booked the hotel, the price indicated that all taxes and fees were included. However, upon arrival, I was asked to provide a $300 security deposit, which is common pract
Stayed 3 nights in Sep 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, vibrant hotel! Walkable to Downtown and the waterfront. Love the gym and pool. Excellent stay.
Stayed 2 nights in Sep 2024