Crowne Plaza San Diego - Mission Valley, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza San Diego - Mission Valley, an IHG Hotel

Outdoor pool
Point of interest
Exterior
Point of interest
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping
  • Room service

Explore the area

Map
2270 Hotel Cir N, San Diego, CA, 92108
  • Fashion Valley Mall
    2 min drive
  • The Islands Sushi and Pupu Bar
    1 min walk
  • Morena - Linda Vista Station
    20 min walk
  • San Diego, CA (SAN-San Diego Intl.)
    13 min drive

Room options

Standard Room, 1 King Bed, Accessible (Mobil Tub)

  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 370 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Balcony

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Crowne Plaza San Diego - Mission Valley, an IHG Hotel

3.5-star hotel in Mission Valley
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza San Diego - Mission Valley, an IHG Hotel offers 419 accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Crowne Plaza San Diego - Mission Valley, an IHG Hotel provides a spa tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 29876 square feet (2776 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Crowne Plaza San Diego - Mission Valley, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Islands Restaurant & Bar - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 16 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Islands Restaurant & Bar

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 29,876 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16 to 17 per person
  • Self parking fee: USD 25 per day
  • Pet deposit: USD 75.00 per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hanalei
Crowne Plaza Hanalei Hotel
Crowne Plaza Hanalei Hotel San Diego Valley Mission
Crowne Plaza Hanalei San Diego Mission Valley
Crowne Plaza Hanalei San Diego Mission Valley Hotel
Crowne Plaza San Diego Mission Valley Hotel
Crowne Plaza San Diego Mission Valley

Crowne Plaza San Diego - Mission Valley, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 282 out of 1001 reviews" "
Rating 8 - Good. 331 out of 1001 reviews" "
Rating 6 - Okay. 187 out of 1001 reviews" "
Rating 4 - Poor. 122 out of 1001 reviews" "
Rating 2 - Terrible. 79 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was an ok stay. The staff was friendly but the hotel and rooms need look old. I’ve stayed in many hotels in this area and this one definitely needs a remodel.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Julee

Stayed 1 night in Mar 2020

8/10 Good

ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Katherine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

4/10 Poor

Fernando, San Jose, Ca

Traveled with family
Disliked: Amenities, property conditions & facilities
Major repairs needed. Cleanliness was not satisfactory. I will not be staying here again.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was mediocre at best, and service in the restaurant was TERRIBLE, like waiting an hour for a drink terrible! Also we ordered room service one night and left the dishes outside our room, where they stayed for 2 days! Housekeeping came and went and did not collect the dirty dishes!
Stayed 1 night in Feb 2020

4/10 Poor

Steve, Apple Valley CA

Traveled with family
Location is great. Hotel is very dated, looks like they keep trying but it really needs a makeover. Parking is terrible. Not only do they charge to park, but I had someone double park in between my car and a Mercedes in the handicapped parking who somehow thought it was a space, they property would do nothing about it.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Everyone was nice but needs renovations desperately
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Out dated. Four people were placed into a ADA room with a closet that was useless and 1 sink. We had to switch rooms after the second night due to our neighbors smoking marijuana. We reported it, but nothing happened.
Stayed 2 nights in Feb 2020

4/10 Poor

anthony

Disliked: Property conditions & facilities, room comfort
Moldy room
My wife is highly allergic to mold and suffered for the 2 nights that we stayed.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere and layout were excellent. Staff was friendly and energetic
Stayed 1 night in Feb 2020

6/10 Okay

Abelardo

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is great and me and my kids will come back but our room was disappointing our shower head was super loose and we took a shower in the corner
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around. Like the set up of the property very beautiful
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Freeway access super easy. Close to shopping and plenty of food spots.
Stayed 2 nights in Jan 2020

10/10 Excellent

FB, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Nice view from balcony to golf course Very clean
Stayed 1 night in Feb 2020

10/10 Excellent

crownPlaza, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
employees were smiling and were serviceable food was good rooms super clean
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
This is a very well maintained old hotel, with very friendly staff and excellent location. The food available on the bar is very good. Flat bread and artichoke dip are recommended.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

EUGENE

Liked: Room comfort
Stayed 1 night in Jan 2020

8/10 Good

Robert

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our safe didnt work. Had to change rooms. Dropped something on the floor, looked under the bed. It was disgusting. There was food and even prescription pills under there.
Stayed 3 nights in Jan 2020

6/10 Okay

Lois, California

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had many issues with our room. Air conditioning didnt work. Had to call the front desl multiple times. When they came to "fix" it they turned on heater which never turned off and it was a sauna in our room. The tv didnt work when we arrived. The microwave was not plugged in.
Stayed 1 night in Jan 2020