Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

2.5 star property

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Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free buffet breakfast
In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2296 Niels Bohr Ct, San Diego, CA, 92154
  • Alameda Otay
    ‪5 min drive‬
  • Cross Border Xpress
    ‪5 min drive‬
  • U.S. Consulate General Tijuana
    ‪7 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪30 min drive‬

Room options

Standard Room

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 414 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility, Transfer Shower)

  • 414 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Hearing, Bathtub)

  • 414 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

  • 414 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

Hotel in Otay Mesa
An outdoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG offers 99 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, a picnic area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 15 to June 01:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Diego Otay Mesa
Holiday Inn Express San Diego Otay Mesa
Holiday Inn Hotel Otay Mesa
Holiday Inn Otay Mesa
Holiday Inn Express Hotel And Suites San Diego Otay Mesa
San Diego Holiday Inn
Holiday Inn San Diego
Holiday Inn Express Hotel Suites San Diego Otay Mesa
Holiday Inn Express Hotel Suites San Diego Otay Mesa
Holiday Inn Express Hotel Suites San Diego Otay Mesa by IHG

Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 647 out of 1400 reviews
Rating 8 - Good. 283 out of 1400 reviews
Rating 6 - Okay. 191 out of 1400 reviews
Rating 4 - Poor. 117 out of 1400 reviews
Rating 2 - Terrible. 162 out of 1400 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great pleasure to stay and a clean and friendly place
Stayed 1 night in Feb 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took longer than it should have but the hotel was clean and just what we needed.
Stayed 1 night in Feb 2025

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service
Excellent location, the facilities are run down Needs deep cleaning. Staff very kind and respectful. Er
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to cbx , friendly staff and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Amenities, property conditions & facilities
Beautiful scenery.
Stayed 1 night in Feb 2025

6/10 Okay

Shelley

Traveled with partner
Disliked: Property conditions & facilities
Bathroom is in rough shape. Dirt, hair, poor caulking job along toilet & tub.
Stayed 1 night in Feb 2025

6/10 Okay

Quynh

Stayed 1 night in Feb 2025

6/10 Okay

RUTH

Business traveler
Liked: Staff & service, amenities
The TV wouldn't work so someone had to come fix it but when the tv was off, and we turned it on, it wouldn't work again. The breakfast was ok but my husband said it took like 15 to 20 minutes for them to fill up the decaf coffee in the back. And since i don't drink coffee, i asked for hot coco packages since it was cold and raining but they didn't have any.
Stayed 1 night in Feb 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Jan 2025

4/10 Poor

Peter

Stayed 1 night in Feb 2025

8/10 Good

Jeremy

Stayed 6 nights in Jan 2025

10/10 Excellent

YONG

Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

Santiago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised on how comfortable and clean the rooms and all the common areas were. The breakfast was relly good and tasty. I have no complaints at all and I will definitely come back or recommend this hotel to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

YONG

Stayed 4 nights in Jan 2025

6/10 Okay

Herminia

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Front desk staff was not there at the time we arrived and I had to call to make them go to front desk
Stayed 1 night in Dec 2024

6/10 Okay

yesenia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom was not clean at all the tub was full of trash so was the trash can from the bathroom . There was no extra blankets in the closet .
Stayed 1 night in Jan 2025

10/10 Excellent

Venessa

Liked: Cleanliness
Very good
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Stayed 1 night in Jan 2025

10/10 Excellent

Tania

Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful. I was impressed with Raquel at the front desk. I got a little turned around, when driving to hotel, even w/GPS. I called hotel and Raquel stayed on the phone with me, to guide me and make sure I made it to the hotel safely. I found that very impressive and professional. I got nothing but sweet smiles from the entire staff! I felt safe during my stay. The only complaint is I was woken up at 7am buy the woman next door moaning and groaning for 40 minutes! It was disrespectful and uncomfortable! I had to turn on the TV as loud as possible. I was on the 1st floor and the couple were next door. Nothing to do with the staff at the hotel, but the walls are a little thin.
Stayed 1 night in Jan 2025

2/10 Terrible

Cecilia

Stayed 1 night in Jan 2025

10/10 Excellent

Abelino

Traveled with family and small children
Liked: Amenities, property conditions & facilities
We had good service
Stayed 1 night in Jan 2025