2/10 Terrible
Krista
Traveled with group
Aug 19, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While several other persons in our party had nice rooms at the PSI, ours was not. When I called to tell the front desk our room smelt like dog pee… I was informed by Marlene that the hotel is two stars. However…. Two stars or not the room should be clean. You could see through the door jam to the outside door, the bathroom door did not close and either mice or rats were pushing insulation out from under the sink. If your feet touched the carpet you had to wash them off due to the feeling on walking on carpet that had been urinated on. There was also some sort of shampoo bottle shoved down the drain that caused the sink to not be able to drain. Additionally the fridge did not work and there was never anyone around to get towels etc. as previously stated no one was willing to change us to a room with carpet that not been urinated on. When I emailed the contact stated on the website I was not responded to either. It would be a gamble to book a room here and there are several other nicer well kept motels even at 2 stars that are cleaned and maintained.
Krista
Stayed 4 nights in Aug 2025
