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Paradise Point Resort & Spa

4.0 star property

Paradise Point Resort & Spa

Photo gallery for Paradise Point Resort & Spa

Property grounds
Property video
2 restaurants, breakfast, lunch, dinner served; Californian cuisine
5 outdoor pools, a heated pool, pool umbrellas, sun loungers
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
$269
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
1404 Vacation Rd, San Diego, CA, 92109
  • Place, Mission Bay
    ‪1 min walk‬
  • Place, Crown Point Shores
    ‪7 min walk‬
  • Place, SeaWorld
    ‪4 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Bayside Bungalow Cove)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed (Bayside Bungalow Cove)

8.6 out of 10
Excellent
(9 reviews)
  • 646 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Garden Bungalow)

Suite, 1 King Bed (Garden Bungalow) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Suite, 1 King Bed (Garden Bungalow)

9.0 out of 10
Wonderful
(6 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed (Bayside)

Junior Suite, 1 King Bed (Bayside) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Junior Suite, 1 King Bed (Bayside)

10.0 out of 10
Exceptional
(11 reviews)
  • 550 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Garden Suite, 1 King Bed

Junior Garden Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Junior Garden Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai (Bayside)

Room, 2 Queen Beds, Lanai (Bayside) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Queen Beds, Lanai (Bayside)

10.0 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai (Bayside)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, Lanai (Bayside)

8.4 out of 10
Very good
(11 reviews)
  • 463 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai (Garden)

Room, 2 Queen Beds, Lanai (Garden) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Queen Beds, Lanai (Garden)

8.8 out of 10
Excellent
(42 reviews)
  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Garden)

Room, 1 King Bed (Garden) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed (Garden)

9.2 out of 10
Wonderful
(51 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lanai (Garden)

Premium Room, 1 King Bed, Lanai (Garden) | Living area | 60-inch LCD TV with cable channels, TV, table tennis

Premium Room, 1 King Bed, Lanai (Garden)

8.8 out of 10
Excellent
(45 reviews)
  • 463 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Lanai (Garden)

Premium Room, 2 Queen Beds, Lanai (Garden) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Premium Room, 2 Queen Beds, Lanai (Garden)

9.0 out of 10
Wonderful
(58 reviews)
  • 463 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Lanai Garden)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 Queen Bed (Lanai Garden)

  • 463 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Bayside Bungalow Bay)

Suite, 1 King Bed (Bayside Bungalow Bay) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Suite, 1 King Bed (Bayside Bungalow Bay)

8.4 out of 10
Very good
(11 reviews)
  • 650 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace (Bayside)

Suite, 1 King Bed, Fireplace (Bayside) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Suite, 1 King Bed, Fireplace (Bayside)

  • 550 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible Shower-Tub)

Room, 1 King Bed (Accessible Shower-Tub) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed (Accessible Shower-Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible Roll-in Shower)

Room, 1 King Bed (Accessible Roll-in Shower) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed (Accessible Roll-in Shower)

7.6 out of 10
Good
(5 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Paradise Point Resort & Spa

4-star resort in Mission Bay
Catch some rays at the beach or spend the day relaxing at Paradise Point Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Paradise Point Resort & Spa offers 462 accommodations with MP3 docking stations and safes. Rooms open to patios. Each accommodation is individually furnished. 60-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 outdoor tennis courts and a marina are featured at the resort. 5 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Paradise Point has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Paradise Point Resort & Spa features a full-service spa, a marina, 5 outdoor swimming pools, and 5 hot tubs. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 80000 square feet (7432 square meters) include a conference center. This beach resort also offers a fitness center, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Paradise Point Resort & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Barefoot Bar & Grill - This beachfront restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Tidal - This beachfront restaurant specializes in Californian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Tropics Cantina - This bar is located by the pool and specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Island Grinds - This beachfront coffee shop serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Bar & Grill
  • Island Grinds
  • Tidal
  • Tropics Cantina

Things to do

  • 4 outdoor tennis courts
  • 5 hot tubs
  • 5 outdoor pools
  • Basketball
  • Bicycle rentals
  • Boat and paddles
  • Boat tours
  • Full-service spa
  • Games
  • Gym
  • Heated pool
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor pickleball court
  • Paddleboard
  • Pedal boat
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sail boat
  • Sauna
  • Shopping
  • Table tennis
  • Tennis lessons
  • Volleyball
  • Water sports equipment

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (80,000 square feet of space)
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • In a regional park
  • Marina
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator (single-level property)
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Ballroom
  • Built in 1962
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 169.20 per pet, per stay (maximum USD 169.20 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 52.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 169.20 per pet, per stay (maximum USD 169.20 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's parking for a bus, truck, or RV is USD 48 per night.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Paradise Point
Paradise Point Resort
Paradise Point Resort San Diego
Paradise Point San Diego
Paradise Resort
Point Paradise
Paradise Point Hotel San Diego
Paradise Point Resort And Spa
Paradise Point Resort Spa

Paradise Point Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1465 out of 2335 reviews
Rating 8 - Good. 419 out of 2335 reviews
Rating 6 - Okay. 238 out of 2335 reviews
Rating 4 - Poor. 106 out of 2335 reviews
Rating 2 - Terrible. 107 out of 2335 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Armine

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ananda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2025

8/10 Good

Jane, South Plainfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Audrey at the front desk was excellent and beyond helpful.
Stayed 2 nights in Aug 2025

6/10 Okay

Myriam

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property but had an unpleasant experience my first night. Arriving to the first room, we noticed the unpleasant room smell and called for someone to mop and sprayed deoderizer. We went out for dinner, and when we got back, we noticed different types bugs in the bathroom tub, curtains, and floors. We made a complaint and got downgraded to a new room in the middle of the night. Which unfortunately, was the only room available. In the morning management moved us to a new room, and we got upgraded to a nice room with ocean view. Parking fees and resort fees were waived. Even though we had a stressful night with the first room, management took care of us the next morning. We really enjoyed the property and there are plenty of activities to do at the resort. We will stay here next time we visit San Diego.
Stayed 2 nights in Aug 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
What a gem! This property has so much charm. While the property is a bit worn and in need of some TLC, our room had some updates and was very clean. We loved the family friendly nature of this property and all it has to offer.
Firepits all along the property for anyone to use.
Stayed 3 nights in Aug 2025

6/10 Okay

Monica

Traveled with family
Liked: Staff & service
Excellent large rooms, but the property grounds in person looked different than online.
Stayed 3 nights in Aug 2025

8/10 Good

Paulette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience to the beach, easy access to everything. Staff was very accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Arsen

Traveled with family
Liked: Staff & service
Great location and property, but the bathrooms need to be renovated.
Stayed 2 nights in Aug 2025

4/10 Poor

Ali

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed Romantic Getaway

I placed on the notes of my reservation that we're celebrating a 5yr anniversary, yet not so much as a mention or note, I falsely assumed they would do something nice for us. We also placed a request for early check in and arrived around 1pm to pre check in and was told our room is being "prioritized" with housekeeping, so we wasted a bunch of time & money at the restaurant on site. After 2 hours and no text I go to the desk where they said my room isnt ready yet but another is available, so I accepted as we were tired and wanting to shower. Only to find out the room was a "garden view" of the road, when I had paid for a lagoon view. I go back to exchange the room and tell me the type of room I booked isn't ready yet, so they "re-prioritize" the cleaning for the 2nd time and said it should be done soon. After over an hour and still no text by 4:45pm I go back to the desk where they say its finally been cleaned but pending an inspection. Eventually get into our room around 5:15pm to find that we were given the one lagoon which looked like a swamp! All other lagoons throughout the property were clean with functioning fountains, which I took pics of as further proof. On top of all that the TV cable and remote are so outdated, we couldnt even watch a movie or plug in an HDMI, and were stuck with basic cable. All in all I'm very disappointed & embarrassed for this "romanic getaway". The communication between deaprtments and in room amenities need serious improvement! Waste of $$$
Stayed 1 night in Aug 2025

8/10 Good

Julia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice family resort. Some entertainment for the kids. Nice pool facilities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nelson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent option
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service

Great vibe!

Great property! So much to do! Love the vibe!
Stayed 2 nights in Aug 2025

2/10 Terrible

Brandon, PHOENIX

Liked: Staff & service
Disliked: Cleanliness
Resort needs to crack down on # of people per beach front bungalow. On both sides of us bungalows were rented by 2-4 people, then they had parties with 20-30 people all day and night. Property trashed and had other bungalow guests on our deck and grass area the whole weekend. For the price in the summer, one could rent a bayside beach house and have way more privacy and not giant parties next to you.
Stayed 3 nights in Jun 2025

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service
It’s mid ok
Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely resort with family fun

We reallt enjoyed our stay and such kid frie dly. Being able to go the beach and pool. We fed the ducks, attended the bracelet making session and watched movie by the poolside. Also being able to park right next to your room cant beat that!
Stayed 2 nights in Aug 2025

8/10 Good

Myrasol

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice resort to enjoy both beach and pool… Close to SeaWorld…
Cove…
Main pool w TV
Beach access path…
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and pretty spacious. I really liked that each room had its own entrance and parking spot that made bringing our luggage in and out so easy with a toddler. Even though we shared a wall with another room and you would hear the occasional airplane during the day, you couldn’t hear anything at night. The ca
Stayed 3 nights in Aug 2025

10/10 Excellent

Maureen Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location between Mission Beach and Downtown San Diego! Lots to do. Great property. Would stay again.
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2025

6/10 Okay

Gagik

Traveled with family and small children
Liked: Cleanliness, amenities
The hotel looked great at first, but our stay was ruined by a cockroach infestation and poor service. On the first night, we found a large cockroach in the bathroom — not once, but three times. At 1:00 AM, after fully unpacking our clothes, toiletries, and personal items, we had to repack everything in a rush and move to another room. The “new” room also had small cockroaches, which we photographed throughout the day. When we asked the front desk to refund at least the first night, they refused and told us: “Do whatever you think is appropriate.” This was stressful, unhygienic, and completely unacceptable for any hotel. Avoid unless pest control and customer service are drastically improved.
Stayed 2 nights in Aug 2025

8/10 Good

Oscar, Manhattan Beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will not choose a garden bungalow, because it’s far from the pool and close to the highway.
Stayed 2 nights in Jul 2025