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Quality Suites San Diego Otay Mesa

2.5 star property

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Photo gallery for Quality Suites San Diego Otay Mesa

Desk, laptop workspace, blackout drapes, iron/ironing board
Free on-the-go breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
$113
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
2351 Otay Center Dr, San Diego, CA, 92154
  • Place, Alivizatos
    ‪19 min walk‬
  • Place, San Diego Convention Center
    ‪23 min drive‬
  • Place, San Diego Zoo
    ‪26 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(34 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 280 sq ft
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, 1,534 reviews
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

About this property

Quality Suites San Diego Otay Mesa

Hotel in Otay Mesa
This smoke-free hotel features a fitness center, a 24-hour business center, and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Quality Suites San Diego Otay Mesa offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Quality Suites San Diego Otay Mesa features a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast. Event facilities measuring 1109 square feet (103 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite uncovered self parking is complimentary.

Quality Suites San Diego Otay Mesa is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,109 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Otay Mesa
Quality Suites Otay Mesa Hotel
Quality Suites Otay Mesa Hotel San Diego
Quality Suites Otay Mesa San Diego
Quality Suites San Diego
Quality Suites San Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites San Diego Otay Mesa San Diego
Quality Suites San Diego Otay Mesa Hotel San Diego

Reviews

Quality Suites San Diego Otay Mesa Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 124 out of 1000 reviews
Rating 2 - Terrible. 141 out of 1000 reviews

Reviews

10/10 Excellent

Candida

Stayed 2 nights in Aug 2025

6/10 Okay

Shawn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
not a full breakfast rooms had a smell and the pool and hot were dirty. Beware!
Stayed 2 nights in Aug 2025

6/10 Okay

Pete

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Wish there was more variety for breakfast. Was never able to connect to WiFi. Staff was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay

recently stayed at this hotel and unfortunately, my experience was far from satisfactory. The room had throw-up stains on the walls, which was incredibly off-putting. The bathroom did not match the pictures online and felt like a downgrade. The entire hotel was under construction, which we understood could cause some inconveniences, but the overall condition was poor. The front desk was rarely available, and the bell cart had a flat tire, making it difficult to transport our luggage. We requested housekeeping twice, but they never showed up. We also had no toilet paper when we arrived, which was quite inconvenient. Overall, it was a nightmare stay, and I would not recommend this hotel to anyone until they make some serious improvements
Stayed 3 nights in Jul 2025

4/10 Poor

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Melissa

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Pool dirty jacuzzi closed the a/c not working ,the shower head eaither work properly
Stayed 1 night in Aug 2025

10/10 Excellent

shantavia

Traveled with family and small children
Liked: Amenities
Amazing
Stayed 3 nights in Jul 2025

2/10 Terrible

Felipe Cordova

Traveled with family and small children
Disliked: Amenities
Muy mal servicio, hotel muy sucio de lo peor !!! Nunca me hicieron limpieza de la habitación en los 3 días que estuve ahí a pesar de que lo solicité. Deberían reembolsarme parte de lo que pagué.
Stayed 3 nights in Jul 2025

4/10 Poor

Eduardo

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Marcos Guido

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Elizabeth

Traveled with family and small children
Disliked: Staff & service, amenities
Amenities were not available
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Stayed 1 night in Jul 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay close to CBX Border Crossing.

Clean room other than a stain on couch. Bed wad comfy, breakfast was great. I would stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Meena

Disliked: Cleanliness, amenities, property conditions & facilities
Scam I did notice and did a early checkout When I was at the property they approved the refund and it has been two weeks k haven’t received First they said it takes 10 days and now they are saying they are not refunding It was scam and they steal my money They are unprofessional and the
Stayed 5 nights in Jul 2025

8/10 Good

Walter

Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating. We had to leave before official breakfast time but staff brought out food for us.
Stayed 1 night in Jul 2025

2/10 Terrible

Jorge

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing room smelly and dirty poll,
Flys and debree on pool , dirty.
Stayed 3 nights in Jul 2025

8/10 Good

Robert, Yuma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and quick check in. Staff were friendly and helpful. Our room was very clean and very quiet. Not a high occupancy for a Tuesday night. Close to the CBX (5) minutes. The area is an industrial zone, so not much to do.
Stayed 1 night in Jul 2025

10/10 Excellent

Rocio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious room
Stayed 1 night in Jun 2025

10/10 Excellent

Marina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and so was the goose down blanket I slept so good room furniture is outdated but for price it was ok I wish they would have had the fridge on when I arrived but I had to turn it on. Also front desk was always missing they need to have someone there always
Stayed 2 nights in Jul 2025

6/10 Okay

Isabel

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025