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Quality Suites San Diego Otay Mesa

2.5 star property

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Photo gallery for Quality Suites San Diego Otay Mesa

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby
Free on-the-go breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
$122
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
2351 Otay Center Dr, San Diego, CA, 92154
  • Alameda Otay
    ‪4 min drive‬
  • Cross Border Xpress
    ‪4 min drive‬
  • U.S. Consulate General Tijuana
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(34 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 280 sq ft
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, 1,450 reviews
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

About this property

Quality Suites San Diego Otay Mesa

Hotel in Otay Mesa
This smoke-free hotel features a fitness center, a 24-hour business center, and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Quality Suites San Diego Otay Mesa offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Quality Suites San Diego Otay Mesa features a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast. Event facilities measuring 1109 square feet (103 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite uncovered self parking is complimentary.

Quality Suites San Diego Otay Mesa is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,109 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Otay Mesa
Quality Suites Otay Mesa Hotel
Quality Suites Otay Mesa Hotel San Diego
Quality Suites Otay Mesa San Diego
Quality Suites San Diego
Quality Suites San Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites San Diego Otay Mesa San Diego
Quality Suites San Diego Otay Mesa Hotel San Diego

Quality Suites San Diego Otay Mesa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 342 out of 1013 reviews
Rating 8 - Good. 238 out of 1013 reviews
Rating 6 - Okay. 169 out of 1013 reviews
Rating 4 - Poor. 125 out of 1013 reviews
Rating 2 - Terrible. 139 out of 1013 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eun, san diego

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is so kind
Stayed 1 night in May 2025

2/10 Terrible

Alexandra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Florenciano

I don’t see any
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

Not great

Not so great staff was not so friendly when checking in or out
Stayed 1 night in May 2025

6/10 Okay

Estrellita

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean, staff was friendly. Could not offer credit for amenities being shut down by city permanently. No notice on website or in person.
Stayed 2 nights in May 2025

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells, dusty, water sink falling,
Stayed 1 night in May 2025

10/10 Excellent

Juliana

Liked: Cleanliness
Good
Stayed 1 night in May 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

JUAN

Traveled with family
The Hotel is near the CBX Border, but its old & needs a restoring in some areas. Still 2 weeks later and have not received my deposit back.
Stayed 1 night in Apr 2025

4/10 Poor

Shellie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty. It needed a lot of repairs. There was tape on the tile floor when you walked in. The couch in the room was dirty and gross, if I had my dog I won’t have let her sit on it. Had I not prepaid for this room (non refundable) I would not have stayed there.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveler
Liked: Amenities
Hotel is 10 minutes drive to CBX crossings. Paid $20 uber to take me
Stayed 1 night in Apr 2025

6/10 Okay

Citlaly

Stayed 1 night in Apr 2025

10/10 Excellent

mari

Stayed 1 night in Apr 2025

4/10 Poor

Mehdi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping did not stock the bathroom properly. Shower handle was broken.
Stayed 2 nights in Apr 2025

6/10 Okay

Sergio S

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

jose f

Liked: Staff & service, property conditions & facilities
A/c unit made loud noise all night .carpet look dirty ... Bad odor at room
Stayed 1 night in Apr 2025

4/10 Poor

Lilian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the front desk is so rude and their was a cockroach in our room
Stayed 1 night in Apr 2025

10/10 Excellent

Marisol Magana, Las Vegas

Stayed 1 night in Apr 2025

10/10 Excellent

Daisy

Stayed 1 night in Mar 2025

10/10 Excellent

Harold

Stayed 1 night in Mar 2025

2/10 Terrible

Mankong

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad front clerk

Stayed 1 night in Apr 2025

8/10 Good

Sergio

Stayed 1 night in Mar 2025

6/10 Okay

Jessica, Victorville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A means to and end. Just in to rest and out the following morning to travel abroad.
Stayed 1 night in Apr 2025