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Sonesta ES Suites San Diego - Rancho Bernardo

3.0 star property

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Photo gallery for Sonesta ES Suites San Diego - Rancho Bernardo

Full-size fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Exterior
Outdoor pool, sun loungers
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Air conditioning
$135
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
11855 Avenue Of Industry, San Diego, CA, 92128
  • Place, Carmel Mountain Plaza
    ‪12 min walk‬
  • Place, Carmel Mountain Ranch Golf Course
    ‪3 min drive‬
  • Place, San Diego Zoo
    ‪21 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(3 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (One Bedroom)

8.8 out of 10
Excellent
(23 reviews)
  • 569 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

8.4 out of 10
Very good
(5 reviews)
  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(55 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchenette | Full-size fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

  • 854 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds (One Bedroom)

Suite, 2 Double Beds (One Bedroom) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Double Beds (One Bedroom)

8.0 out of 10
Very good
(19 reviews)
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 320 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites San Diego - Rancho Bernardo

3-star hotel in Carmel Mountain Ranch
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning. Weekly housekeeping is available.
Sonesta ES Suites San Diego - Rancho Bernardo offers 116 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Sonesta ES Suites San Diego - Rancho Bernardo features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This San Diego hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite parking is available (surcharge).

Sonesta ES Suites San Diego - Rancho Bernardo is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel San Diego Rancho Area Bernardo
Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Hotel Staybridge Suites San Diego Rancho Bernardo Area San Diego
San Diego Staybridge Suites San Diego Rancho Bernardo Area Hotel
Hotel Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area San Diego

Sonesta ES Suites San Diego - Rancho Bernardo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 459 out of 1023 reviews
Rating 8 - Good. 244 out of 1023 reviews
Rating 6 - Okay. 155 out of 1023 reviews
Rating 4 - Poor. 89 out of 1023 reviews
Rating 2 - Terrible. 76 out of 1023 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth, Liberty Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the safety of the property and very quiet. The staff were nice and the maintenance staff took immediate action when the problem came up with the bathroom shower even if it was late to make sure we were comfortable. What we didn’t like about the place was the breakfast for the last three days we were there. There was no food at all on all the warm containers; no coffee; no hot water; no bread, muffins or bagels; it was bad. There were a lot of us guests waiting for the breakfast. It was still 45 min before closing. The staff doing the food were not keeping up with the food area to ensure there were plenty for the guests to dine but all empty food containers. We had to wait for them to prepare. Took about 15 min to fill the containers, etc… Sonesta CM was the best hotel. Never experienced what we experienced in this RB location. It was a disappointment and a disgrace to guests who stayed at this facility. We’re not coming back to this hotel. The staff in the kitchen should be replaced and/or fired. They did not do a good job!!! The worst hotel to have free breakfast??? La Quinta was even better!
Stayed 3 nights in Aug 2025

6/10 Okay

Lae

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice and roomy. Friendly staff. Had ant problems. Upset because room had ant problems and wife got bit twice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Monaliza

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

poor hotel

hotel is dirty, linens are mattress are filthy, rooms stinks, smells old and smoky. Linens and towels not well provided. we have to get it from the front desk and service rep was rude handling the towels and linens and mushroom found growin in one of the rooms i booked
Stayed 1 night in Aug 2025

10/10 Excellent

Kateryna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place!
Stayed 2 nights in Aug 2025

10/10 Excellent

June

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the kitchen in my room! I feel at home! Also, love your tater tots and pancakes! I wish there were newspapers available. Thank you!!
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Room for Improvement: Not a Bad Experience

The overall cleanliness was just not top-notch. The restroom doors could have been wiped down, and the refrigerator door on the outside could have been cleaned. The inside of the refrigerator was clean. There was a pot, pans, and a stove. The room had great air conditioning and the beds were comfortable. The hallways and the area around the hotel needed more cleaning attention. The carpets needed to be vacuumed and shampooed. The outside area was destroyed by guests but was not cleaned up promptly by the staff. The guest areas (dining area, BBQ, back patio, and pool area) were uncleaned for hours, and if you tried to use the BBQ and pool area, you could not, as it was dirty. Yes, it was due to guests not cleaning up after themselves, but as a guest, I could not enjoy my stay. The breakfast was good; however, if you did not get downstairs first thing in the morning, you may not get any food. Coffee was out, and you had to ask. Making more food took a very long time. Again, this is an issue with the guest over-taking food. Overall, employees did not seem to care. I am not picky, as it was not a bad stay for us, but there is room for improvement.
Stayed 3 nights in Aug 2025

8/10 Good

kane

Stayed 1 night in May 2025

6/10 Okay

kane

Liked: Staff & service
Disliked: Property conditions & facilities
The room was okay the toilet chain wasnt screwed in and the room smelled of strong BO. Other than that the staff was very friendly and the AC was nice for the area
Stayed 1 night in Aug 2025

4/10 Poor

Ryan

Had a weird smell and i got bug bites on my legs once i left
Stayed 4 nights in Aug 2025

10/10 Excellent

Shaibujan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeniffer

Stayed 1 night in Aug 2025

4/10 Poor

Kathryn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The towels and surfaces were not clean. Washcloth left in shower. It was loud - seemed to be no sound barrier between hallway or outside. Poor signage such as for hours of breakfast or location of gym. Front desk staff were very polite but always a line that moved slowly. Facility has great potential - layout and amenities.
Stayed 2 nights in Aug 2025

2/10 Terrible

Robyn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff super nice first of all. But unfortunately we stayed one night and left when we were booked for a week. One of their best rooms they said they had was just not acceptable. Floor was dirty to the point are bare feet were dark brown on bottoms within the first hour. The carpet was ripped in a few spots. The couch we put a sheet on it looked so dirty. A bunch of ripped areas. We got there - no toilet paper no towels. There was a bag of leftover fruit in a bag on the kitchen stool. Went to go to bed at 11 at night and I’m sure the sheets were just made and not changed. Few maybe stains… but not taking chance and also couple of hairs. They did not charge me for the night which was nice of them. I did offer to pay something but they said it’s okay. I think most of the lack of items and cleaning was maid related I know. But the floors are gross and the couch. Needs replacing. To the point I had a shower, dried my feet and put on my new shoes so the dirt on my feet from the floor wouldn’t go onto my soles of my shoes. Bed was super comfy though. Staff was very kind and thoughtful. The lobby etc very clean and looks nice. Breakfast I don’t usually go down but my husband does and having breakfast only 630-830 seems early. Most hotels go to 930 I feel. Overall I would not stay here again until they redo some rooms. Which they acknowledged they need to. Didn’t use pool or gym as I got up at 7 am to tell them we were not staying longer.
Stayed 8 nights in Aug 2025

2/10 Terrible

Heidi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is disgraceful that I had to sleep in a room with cockroaches for two nights. I checked in around 10pm and found the room filthy, with no shampoo refilled in the bathroom and pets urine stains on the wall. This was absolutely disgusting and unacceptable. I demand a full refund or appropriate compensation immediately.
Stayed 4 nights in Aug 2025

8/10 Good

Kimberly

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed felt amazing, we had a 2 bedroom suite
Stayed 1 night in Aug 2025

8/10 Good

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities
nice and quiet, lady at reception is very nice
Stayed 1 night in Aug 2025

6/10 Okay

nam shik

Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was ok , property looks so different in pictures then in person
Stayed 2 nights in Aug 2025

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Nice service
Stayed 1 night in Aug 2025

6/10 Okay

Ellen

Business traveler
Disliked: Staff & service
Older hotel, run by a family not professional hoteliers. I was kept waiting at the front desk to check in, no one told me why….even though I was standing in front of them. Non-existent communications. Rooms were basic, older and needed an update and/or maintenance. Wouldn’t stay there again, now I know why it was so inexpensive as compared to other hotels in the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Daryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not really great. Fried eggs as hard as hockey pucks. Toilet in room barely flushed.
Stayed 3 nights in Aug 2025