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Sonesta ES Suites San Diego - Rancho Bernardo

3.0 star property

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Photo gallery for Sonesta ES Suites San Diego - Rancho Bernardo

Full-size fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Exterior
Outdoor pool, sun loungers
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Breakfast included
  • Pool
  • Parking available
  • Free WiFi
$119
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
11855 Avenue Of Industry, San Diego, CA, 92128
  • Place, Carmel Mountain Plaza
    ‪12 min walk‬
  • Place, Carmel Mountain Ranch Golf Course
    ‪3 min drive‬
  • Place, Rancho Bernardo Inn Course
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(3 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (One Bedroom)

8.8 out of 10
Excellent
(23 reviews)
  • 569 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

8.4 out of 10
Very good
(5 reviews)
  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(53 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchenette | Full-size fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

  • 854 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds (One Bedroom)

Suite, 2 Double Beds (One Bedroom) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Double Beds (One Bedroom)

8.0 out of 10
Very good
(19 reviews)
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 320 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites San Diego - Rancho Bernardo

3-star hotel in Carmel Mountain Ranch
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning. Weekly housekeeping is available.
Sonesta ES Suites San Diego - Rancho Bernardo offers 116 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Sonesta ES Suites San Diego - Rancho Bernardo features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This San Diego hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite parking is available (surcharge).

Sonesta ES Suites San Diego - Rancho Bernardo is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel San Diego Rancho Area Bernardo
Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Hotel Staybridge Suites San Diego Rancho Bernardo Area San Diego
San Diego Staybridge Suites San Diego Rancho Bernardo Area Hotel
Hotel Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area San Diego

Reviews

Sonesta ES Suites San Diego - Rancho Bernardo Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 464 out of 1016 reviews
Rating 8 - Good. 257 out of 1016 reviews
Rating 6 - Okay. 146 out of 1016 reviews
Rating 4 - Poor. 81 out of 1016 reviews
Rating 2 - Terrible. 68 out of 1016 reviews

Reviews

4/10 Poor

Monica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hallways outside the rooms looked like they hadn’t been vacuumed in a long time, the room itself smelled horrible, especially the restroom. They had a Skelton crew so we had to do searching for someone to give us toilet paper (that they said they ran out of for the entire hotel) and towels. The staff were friendly, but unfortunately with only 3 of them working, many things were lacking.
Stayed 1 night in Jul 2025

2/10 Terrible

Martina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst experiences you can get in a hotel if not the worst! Reserved a week before the date just to get to the hotel and be told they had no more rooms left. Multiple families had this issue. No available rooms at other Sonesta hotels near by so we had to go out looking for a hotel in the middle of the night with young children!! Still waiting for for my refund!
Stayed 1 night in Jul 2025

2/10 Terrible

Luisa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience I have ever had trying to check in to a room reserved days prior. Lack of professionalism and employees provided no customer service.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay with a big room

We were fortunate and appreciative to get a free upgrade from a one bedroom to a two bedroom. The hotel is a little dated, but the room and beds were comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

John

Traveled with family
It was okay. Hard to find any staff. No room cleaning for a 5 day stay. Breakfast was okay.
Stayed 5 nights in Jul 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort

Room requested was not cleaned

Through a message i sent to the hotel a week or more before arrival, i asked if an ADA room was available due to back and balance issues. Upon arrival, the man at the check-in desk asked me if I needed the ADA room. He then said there are people who request thise rooms but dont really need them. I told him about the back and balance issues. He then said the room had not been cleaned. He also saud he sud nit know when it would be cleaned bdcayse they are shortcon help. We had no choice but to take a non-ADA room, and ge saud ge was moving us to a larger room. We truly have no idea if it was larger since we had not seen other rooms nor stayed there before. Since our reservation was for a specific time frame, one would thinkthe room woukd have been cleaned beforehand.
Stayed 3 nights in Jul 2025

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is beautiful itself , but run down and I had a hotel suite room And Paid over $300 per night but there were no hand towels, bath towels or wash cloths in the bathrooms . The kitchen refrigerator smelled bad and was dirty. Stove as barely big enough to cook on and the Tolit kept trying to clog up. Plus being Disabled made it very difficult due to only one elevator. My room was at the second floor and at the opposite end of the hotel where the elevator was located. But they had some good qualities, like the bed was supper comfortable, and it was nice having a tv in every room even though it was not needed. The suite was huge but both bathrooms were in poor condition and there were soap and shampoo dispensers but they were empty. The staff was extremely professional and very courteous and the morning free breakfast was nice and good food options. But they didn’t have fresh water which was inconvenient, because the choices were coffee tea or juice . I got in on Expedia so I felt it was a bit overpriced. Oh and also $10 a night for parking which was unessasery.
Small two burner stove that is too small for two pans at once
Timer you had to turn to use the stove ,. Very inconvenient
Nice large bathrooms
Nice separate room for privacy
Stayed 5 nights in Jul 2025

8/10 Good

Agatha

Great customer service esp breakfast cooks, our lady was so personable and courteous called everyone friend. She small and petite, but mighty carrying boxes bigger than her to refill empty breakfast items and drinks. I wish we had gotten her name because she deserves a raise!
Stayed 3 nights in Jul 2025

2/10 Terrible

Misty

Traveled with family

Don’t stay here

This was one of the worst experiences I have had and I stay in hotels a lot. The location is great, the hotel itself is pretty good, and the employees were all friendly. That is the extent of the positive reviews. I was given keys to my room only to find out they didn’t work. I went back to the desk where she fixed the keys. I went back to the assigned room and the keys worked! However, when I opened the door I quickly realized the room was already occupied. I went back to the desk and the lady was shocked saying it didn’t show anyone in that room. She gave me a new room. I went back up opened the door to that room only to realize I was given a single king rather than a two bedroom suite (I have 6 kids, a one king room isn’t going to cut it). I caught her in the hall on her way to check the first room she had no clue was occupied. I told her she gave me the wrong room. She told me I booked a single room king. I showed her my confirmation for my two room suite (the first room which was occupied was a two room suit). She argued with me but then realized she had the wrong name. I was finally given the correct room. The room was pretty clean but in one bathroom there was only a third of a roll of toilet paper and a half roll in the other with no extra toilet paper left in the room. Don’t count on breakfast they don’t restock and were out of everything both mornings. They are very understaffed and all trash cans were overflowing. I would not stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Guy

Stayed 1 night in Jul 2025

2/10 Terrible

Valerie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall terrible it smelled, comfort had blood , breakfast bad, we had to go down and get everything ourselves, they didn’t want to turn on the fire pit, unfriendly I can keep going if needed awful
Stayed 1 night in Jul 2025

8/10 Good

Joni

Stayed 2 nights in Jul 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Started off with an unpleasant check-in. Apparently using Expedia is frowned upon by the property. The room had mold, and very run down. They must have known it was a bad room because when I let them know I was not staying my entire planned stay, they offered to move rooms and didn’t deny anything. Still waiting on my refund for the days I didn’t stay and the lady at the desk said “and something more for your troubles”.
Stayed 3 nights in Jul 2025

6/10 Okay

Maria

Traveled with family
Disliked: Amenities, property conditions & facilities
No extra blankets or towels in room AC unit did not work so we were freezing couldn’t put it up or down. They need to have more people during breakfast because the last day we were there poor guy was on his own so food was not out no coffee. We ended up leaving and bought breakfast instead
Stayed 2 nights in Jul 2025

10/10 Excellent

patrick

Stayed 11 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Kristina

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. It was quiet and I felt safe at night. Didn’t have a chance to experience breakfast though—I think 8:30 am closing is too early. Seats in the lobby could use a cleaning and elevator was a little dingy.
Stayed 2 nights in Jul 2025

6/10 Okay

Hiba, Rochester

Liked: Cleanliness, property conditions & facilities
It was ok for the stay, I am not sure if they are understaffed but we need most of the times to ask for towels, suppliers for the room & the room didn't have everything when we were checked in.
Stayed 9 nights in Jun 2025

8/10 Good

Siu Ling

Stayed 2 nights in Jul 2025

6/10 Okay

Rome

Disliked: Staff & service, amenities
We had no towels in our room until 8pm! The door jam was loose, the security lock was loose and frame looked damaged like someone previously tried to get in. Black mold in the bathroom. Noise all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Hillmon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious Comfort for the Family

The two bedroom suite was perfect for our family vacation. The location was safe, near restaurants and shopping, and close to San Diego Zoo Safari Park. An outdoor pool and grills were available (although we didn't use them). Booking on Hotels.com was easy. Check-in was simple. The staff was kind. And the room was as described, spacious, clean and comfortable. Would stay with Sonesta again.
Stayed 2 nights in Jul 2025

6/10 Okay

Srinivasan

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was able to check in at a quick phase. Room was not that great. Bathroom exhaust was making such a loud noise and was reluctant to use during nighttime when my other partner was asleep.
Stayed 3 nights in Jul 2025

8/10 Good

Marvin

Stayed 3 nights in Jul 2025