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Sonesta ES Suites San Diego - Rancho Bernardo

3.0 star property

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Photo gallery for Sonesta ES Suites San Diego - Rancho Bernardo

Full-size fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Egyptian cotton sheets, premium bedding, desk, laptop workspace
BBQ/picnic area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Air conditioning
  • Kitchen

Explore the area

Map
11855 Avenue Of Industry, San Diego, CA, 92128
  • Carmel Mountain Plaza
    ‪13 min walk‬
  • Carmel Mountain Ranch Golf Course
    ‪4 min drive‬
  • Old Poway Park
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

  • 854.0 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (One Bedroom)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (One Bedroom)

  • 569.3 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 320.2 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds (One Bedroom)

Suite, 2 Double Beds (One Bedroom) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Double Beds (One Bedroom)

  • 569.3 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchenette | Full-size fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

  • 854.0 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Sonesta ES Suites San Diego - Rancho Bernardo

3-star hotel in Carmel Mountain Ranch
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning. Weekly housekeeping is available.
Sonesta ES Suites San Diego - Rancho Bernardo offers 116 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Sonesta ES Suites San Diego - Rancho Bernardo features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This San Diego hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite parking is available (surcharge).

Sonesta ES Suites San Diego - Rancho Bernardo is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property is professionally cleaned

We should mention

Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel San Diego Rancho Area Bernardo
Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Hotel Staybridge Suites San Diego Rancho Bernardo Area San Diego
San Diego Staybridge Suites San Diego Rancho Bernardo Area Hotel
Hotel Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area San Diego

Sonesta ES Suites San Diego - Rancho Bernardo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 955 reviews
Rating 8 - Good. 253 out of 955 reviews
Rating 6 - Okay. 103 out of 955 reviews
Rating 4 - Poor. 59 out of 955 reviews
Rating 2 - Terrible. 39 out of 955 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sara

Traveled with family
Liked: Staff & service, amenities
Overall a decent hotel with space for the family. Needs an update & not the freshest smell in the room. If you stay for an extended amount of time, the rooms are only cleaned every 7 days. Breakfast is included & it’s quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I love
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Miranda was the nicest and friendliest check in person! She was very warm and. Sting, and my husband and I think she’s a great asset to the inn! The room was spacious and clean, and when I asked for a new hand lotion (because the one there was used) and body wash (because there was none in the bottle), it was immediately brought to us. Breakfast was delicious and staff wonderful too. Will deft stay there again!
Stayed 3 nights in Nov 2024

6/10 Okay

Sandy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It has potential
Stayed 2 nights in Oct 2024

8/10 Good

ali

Business traveler
Liked: Cleanliness, staff & service
Stayed 10 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024

10/10 Excellent

Janelle, Mesa

Liked: Amenities, property conditions & facilities
Good location. Clean
Stayed 2 nights in Oct 2024

6/10 Okay

Enosh

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Cleanliness could be improved on. The couches and seats in the lobby had stains on them and didn’t look clean. In the hotel, the room was out of body wash, there was hair on the shower walls, and there was a stain on the bed sheets. The property is nice and the staff is very friendly, just the rooms could be improved on.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Oct 2024

8/10 Good

Deb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kitchen was great, the bathroom area was great, but the living area was quite cramped because the couch pulled out was the 2nd bed. We were told it would be an extra bed, one that was brought in. Other than that, it was great. Breakfasts were wonderful with plenty of food. It made a good start to everyones day.
Stayed 5 nights in Oct 2024

10/10 Excellent

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Check in friendly.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine
Stayed 6 nights in Sep 2024

4/10 Poor

Danqing

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worst hotel we have ever stayed in our life. So dirty. The shower curtain was stunk so bad we had to change a new one..because there was no house keeping available. Front desk said house keeping only available once a week. Then we found out our bathtub was blocked the water didn’t drain. After that, I found a bug/carpet Beatle on my pillow. It was soo disgusting. We also found a mouse trap under the bed. Highly NOT recommended!!!! Pictures looks so nice online but this hotel is so dirty.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
More cleanliness
Room could use more cleanning. Refrigerator had bad odor inside and was dirty and stained. We were only there for one night but were not comfortable using the kitchen.
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet room. Window coverings blocked light very well and the mattress and pillows were comfortable. HVAC maintained the room temp perfectly. Ice maker in the room fridge was a nice surprise - no need to find an ice machine. Breakfast buffet was excellent and very well maintained - lots of options and the staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 3 nights in Aug 2024

2/10 Terrible

DAVID

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Rundown, Not Maintained
Toilet got stuck and then ran periodically all night. Worst of all, the shower did not work. I had no time to switch rooms this morning so I had to take to take a bath. I’m 6’ 3”. How could they clean the room and not know the shower doesn’t work? It was not a clean room either. The glasses in the cupboard looked like they have been in there for 5-yrs. The entire hotel looks a bit rundown.
Stayed 1 night in Sep 2024

10/10 Excellent

joe

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few nit-picks about the hotel. 1) the TV is trash. It's a 32" that only gets 20 channels, some of which don't come in at all, some of which are the same channel twice, and some are wasted channels like generic background music. Also not HD but coaxle. 2) no USB charging built in. It was weird to see that in 2024, a hotel didn't at least have a USB hub on the nightstand, if not completely built in to the wall outlets. 3) the toilet. This is a weird one, but the toilet reminded me of the ones you see in family restrooms built for toddlers. Maybe not that bad, but it was low to the floor. Maybe 3" high. Other then those critiques, the staff was 5 stars, the breakfast was 5 stars. Will be staying again for future conventions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was so friendly and welcoming. Angel helped me with my rental car. I couldn’t get the key out of the ignition. Angel was kind enough to help me get the key out. The breakfast was delicious. The room was clean. I definitely will be back!
Stayed 5 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host at check in was awesome! The staff was super friendly and the property was safe and very clean. Definitely coming back and recommending
Stayed 3 nights in Sep 2024