2/10 Terrible
Ben
Traveled with pets, Traveled with family
Jan 12, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the WORST hotel I have ever stayed at. For starters, when you arrive at the hotel they neglect to tell you that 'hotel parking' is a quarter mile down the street from the actual hotel, yet they charge you an extra $25 a night to park there. As you walk into the hotel, the front desk is RIGHT next to the door so every single time you walk in and out of the hotel the front desk clerk makes some sort of comment to you. Don't even think about coming to stay here with a dog, because they neglect to tell you even after you have checked in that you actually are not allowed to leave the hotel without your dog with you. This is the most ridiculous policy I have ever seen at a 'pet friendly' hotel. You might think that they won't notice, but the hotel staff clocks everyone who brings a dog in and will not let you leave the hotel without the dog. As you walk into the hotel you are immediately hit with an overwhelming odor of what I can only describe as a teenage girl's cheap perfume, which they have a machine consistently pumping throughout the hotel. When we got up to our room, we found it to be incredibly dirty, walls covered in paint chips, and to top it all off we found a pair of dirty women's underwear on the floor by the bed. The room and hotel have zero amenities, no breakfast in the morning, nothing. It is essentially an overpriced hostel. If you have the ability to stay anywhere else while in SD, I highly suggest you do.
Ben
Stayed 3 nights in Jan 2025