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Comfort Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Quadruple Room

Bed Count 4 Full Beds Maximum Occupancy 8 Max

Honeymoon Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The resort offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to meeting rooms and coworking spaces. This family-friendly resort also offers spa services, a terrace, and a garden. Complimentary uncovered self parking is available on site.

Hacienda de la Luz has designated areas for smoking.

  • Walkway to water
  • Picnic area
  • Couples/private dining
  • Coworking spaces
  • Private picnics
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Tasting room
  • Lockers available
  • Firepit
  • Front desk (limited hours)
  • Spa treatment room(s)
  • Uncovered parking
  • Meeting rooms
  • Free self parking
  • Nature reserve
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Supervised childcare/activities (surcharge)
  • Spa services on site
  • Free reception
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Firewood (free)
  • Concierge services
  • Fully fenced
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 8
  • No accessible shuttle
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Telescope

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Hacienda de la Luz offers 8 accommodations with blackout drapes/curtains. Each accommodation is individually decorated. Bathrooms include showers and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Yard
  • Soundproofed rooms
  • Turndown service
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • Individually decorated
  • Heating
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Smooth flooring in room
  • Thin carpet in room
  • Area rug/s in room

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

Hacienda de la Luz has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include massages and body treatments.

  • Body treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Massages

Nearby Activities

Recreational amenities at the resort include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Free bicycles on site
  • Mountain climbing nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Rock climbing on site
  • Cave exploring/spelunking on site
  • Mountain biking on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes window guards in each accommodation.

Staffed front desk

Front desk opens daily at 8:00 AM

Front desk closes daily at midnight

No elevators

Debit cards

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.

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