Coffee/tea in a common area, a meeting room, and laundry facilities are available at this smoke-free hotel. Self parking is free. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Hotel Chapala offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels and first-run movies.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Hotel Chapala features barbecue grills, a picnic area, and coffee/tea in a common area. The property has a 24-hour front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Chapala is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Proposal/romance packages
Business services
Meeting room
Outdoors
Barbecue grill
Outdoor entertainment area
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV with cable channels
First-run movies
Food and drink
Free bottled water
More
Access via exterior corridors
Air conditioning
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: MXN 200 per stay
We have included all charges provided to us by the property.
Optional extras
Pet deposit: MXN 300 per stay
Pet fee: MXN 300 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Hotel Chapala Hotel
Hotel Chapala San Felipe
Hotel Chapala Hotel San Felipe
Hotel Chapala Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I reserved and paid for a room with water view guaranteed. When I got to the office window the lady said there were no more but the parking lot was empty except for 2 cars. She made me pay more out of pocket for a room that didn’t have water views.
a flea bag. Worst hotel I’ve ever stayed in. The kid checking me in was fine. I would not represent this hotel. Spent $56 dollars and not stay there if it was free!
The room wasn’t ready at the time to check in they told us to come back in 30 minutes and we did and then they asked to come back in other 30 minutes.
The place Like the floor isn’t to clean but the bed sheets and towels were ok and clean .
They didn’t left any soap in the room we had to go down and asked for it.
At 2:00 am in the morning I am writing this review because the next door people’s came from drinking alcohol and were so noisy couldn’t sleep any more and no body is talking to them to be quiet, most probably the person in charge is sleeping
This hotel offer the best they can forthe price they charge. Any bad qualification is unfair because they could not be any better with the price they charge. If you want to get any better be ready to spend a lot more money in another hotel.
They did not have my reservation and had a bad attitude. Also I was charged twice on my debit card. Because I paid on this app and then paid at the hotel and said I would del with hotels.com later. It was let and we were tired.
Room 25 reeked like cigarette smoke, the pillow and sheets were penetrated with the smell. In Room #24, the room we were switched to, the shower had a major leak on the faucet handles. In Room #31, the bathroom door was hard to open end close because the upper hinges were broken.
I have to be honest and say the room and building did not match the pictures. Noisy location and no facilities. Just a bed, shower, and wi-fi. Not what weary travelers were hoping for. Over priced for sure for us and probably the other 2 guests.
Muy mal, llegue al hotel eran las 7.40 pm hiba con los niños pequeños a pasar el fin de semana y la recepcionista me dice que me ha ian cancelado la habitacion y qur me habian enviado un msg por correo que nunca recibi ! Y lo mas triste es que no habia donde quedarnos todo estaba ocupado! Y habiamos manejado 4 hrs desde tijuana, terrible ! No vayan a ese hotel porque nisiquiera fueron para llamarme o esperar a que llegara muy mal servicio.
Agradecemos mucho el servicio de recepción muy amables, si hubo unos retrasos pero aún así la atención fue muy buena, la habitación 24 excelente me la pase muy bien en un ambiente tranquilo!! La verdad si volvería a ir!