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Alexis Park Hotel

2.0 star property

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Exterior
Exterior
Exterior
Exterior
Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
825 Polk Street, San Francisco, CA, 94109
  • Van Ness Avenue
    ‪2 min walk‬
  • San Francisco City Hall
    ‪6 min walk‬
  • Bill Graham Civic Auditorium
    ‪9 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Alexis Park Hotel

Hotel in Downtown San Francisco
A 24-hour front desk, express check-out, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a front-desk safe. Change of towels is available on request.
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Alexis Park Hotel features tour/ticket assistance, express check-out, and a front-desk safe. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Alexis Park Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Alexis Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 253 out of 1001 reviews
Rating 8 - Good. 372 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Liked: Cleanliness, staff & service, room comfort
Very nice shower
The shower is amazing with jets and the rooms are very spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Filadelfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean place
Vey céntrico evethig is around affordable prices
Stayed 2 nights in Oct 2024

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jermel

Traveled with group, Traveled with family
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Fedor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am lowering the rating of this hotel because upon check-in they ask for a credit card and make a copy of it on a Xerox machine on both sides, which I consider unacceptable and safe, anyone who receives this sheet will be able to use the card (all data including CVV remains on the copy). If suddenly from my card *1523 they start withdrawing money that I did not make, I will immediately remember the actions of the hotel staff. The hotel itself is located not so far from the center, but there are a lot of homeless people on the streets, although this is more likely a problem not only for the hotel. There is free parking on the territory, but there may not be enough parking spaces. The room itself is clean, expectations met.
Stayed 1 night in Sep 2024

2/10 Terrible

Byron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
The only good thing I have to say about this place is the parking, which was still not that great! The house keepers were very invasive, in early morning before check out a house keeper peaked through our window to see if we were in there. Then one of the other guest had a house keeper open their room while they were in there without permission asked! I sleep on my left side and when I woke up from one night of sleeping in that bed I broke out with acne on that side of my face. I decided not to even use the shower bc there was mold in it. The receptionist was rude and impatient and he seemed annoyed to even be helping. The area surrounding is definitely not the safest. Bc of that we were worried about having a safe night sleep. Overall it was the opposite of clean and both the homeless and workers were not making us feel welcomed. We are travelers on a budget and this is the worse place we’ve ever been to!!
Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Barat

Traveled with group
Liked: Cleanliness, property conditions & facilities
The area around the property is pretty sketchy... The Hotel itself is nice and clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jen

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Very clean! Limited parking but overall great stay! Would definitely book again!
Stayed 1 night in Sep 2024

10/10 Excellent

Hector Alonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 2 nights in Sep 2024

4/10 Poor

Olivier

Business traveler
Disliked: Staff & service, amenities
The room was not bad in itself, however the surrounding area will also shock you if you are not used to big US cities like I was. The nearby streets had a lot of homeless tents on the sidewalks and open drug use from people roaming around.
Stayed 11 nights in Sep 2024

8/10 Good

Donald 'Skip'

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Deborah

Traveled with group
Disliked: Staff & service, amenities
They had no elevators and my friend fell down their stairs from the 2nd step to the bottom. It was so scart
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I would have rated this higher but for the location and noise (both of which are outside of the property’s control). This hotel is in an area with a lot of homeless and a fire station in the area. As I am a light sleeper, the sirens kept me up. Tony was amazing!
Stayed 1 night in Sep 2024

8/10 Good

Francisco

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Prince

Stayed 3 nights in Aug 2024

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

gustavo

Stayed 3 nights in Jul 2024

6/10 Okay

Saul

Business traveler
Disliked: Property conditions & facilities, room comfort
Homeless
No house keeping for a 2 night stay. But for the money it was worth it. I just didn’t like the homeless that surrounded the property
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Got charged for 3 nights when I only stayed 2. If you book through a 3rd party site/app, make sure you let the attendant know before you present your card. Aside from that, it’s a decent spot for the price. Location was a little rough but if you’re an adult and are smart you’ll be fine.
Stayed 1 night in Jul 2024

10/10 Excellent

Parlin

Liked: Cleanliness, property conditions & facilities
The area hotel is located less safe!!
Stayed 1 night in Jul 2024

2/10 Terrible

Kulwant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture of the shampoo and conditioner is misleading because it's not inclusive of all rooms. The room itself is immaculate but there was a mosquito or several mosquitoes in the room which didn't help in getting a good night's sleep. I would recommend the owners get an indoor bug zapper. I would say that the ownership shows honesty in a questionable neighborhood and so it's good for travelers who know where they want to go outside of the neighborhood. Not necessarily a child friendly neighborhood for children but somewhat ideal for singles and couples that want to tour the city.
Stayed 1 night in Jul 2024