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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Bar (on property)
Exterior
Lobby
In-room safe, individually decorated, individually furnished, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Breakfast included
  • Gym
  • Parking available

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    6 min walk
  • SFO Museum
    11 min walk
  • San Francisco Baking Institute
    3 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
Breakfast included
Free airport shuttle
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4.0 out of 5, Very Good, (2024)
The price is $133
per night
includes taxes & fees
Jan 2 - Jan 3
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About this property

Best Western Plus Grosvenor Airport Hotel

South San Francisco hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Best Western Plus Grosvenor Airport Hotel is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Self parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 667 out of 1418 reviews" "
Rating 8 - Good. 413 out of 1418 reviews" "
Rating 6 - Okay. 181 out of 1418 reviews" "
Rating 4 - Poor. 86 out of 1418 reviews" "
Rating 2 - Terrible. 71 out of 1418 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Mrs. Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities
Dated and in bad condition. Needs updating. Also, the shuttle was late, then it just zipped past. I had to get an Uber, which was expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
non
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to all tourist sotes in the area.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
BW SFO is where we usually stay when visiting friends and family in SF and neighboring areas. It’s a good property. Easy access to the highway. Near Costco and McDonalds. Tasty evening food despite kitchen being renovated for over a year.
Stayed 1 night in Sep 2024

2/10 Terrible

Cleo

Stayed 1 night in Aug 2024

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Answered all questions about airport shuttle. Quiet are got good sleep. Parking easy - we left our vehicle there for 6 while in Hawaii. Extended parking was cheap. Shuttle on time and fast! Getting to airport was easy and coming back we caught the shuttle right on time. Very easy and convenient.
Stayed 1 night in Sep 2024

2/10 Terrible

Eli

Business traveler
Disliked: Cleanliness, property conditions & facilities
Will not stay there again
Stayed 4 nights in Sep 2024

6/10 Okay

Yuhua, Pleasanton

Stayed 1 night in Aug 2024

4/10 Poor

louis-hans

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very old and hugly. Clean and staff is nice. Breakfast and shuttle do not count on it.
Stayed 1 night in Sep 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kamaljit

Traveled with family
Liked: Staff & service, property conditions & facilities
Overall it was ok. Unexpected fees were for the car parking. The room beside our room was very loud, we couldn’t sleep properly because of the noise. Also when asked about the pool we were told it was under construction. When we saw there was no construction happening at the pool. We were not able to use the pool.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Sep 2024

8/10 Good

Ramoncito

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

louis-hans

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old and ogly
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Eduardo

Stayed 1 night in Jul 2024

10/10 Excellent

Upali

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and a very good breakfast. Breakfast area open until 10am, which is nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohsen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a complete breakfast. The elevator was good. Finding a parking spot was easy but you have to pay for parking. Costco was 3-5 min. walk. We made waffles for breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julieta, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport and shuttle bus is available. Good price for their room.
Stayed 1 night in Sep 2024

2/10 Terrible

Harvey

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was ok but the chair had dirty armrests and cushion. I had to use the big bathroom towel to cover the chair before I can sit down. The hotel uses Direct TV. Unfortunately, Disney and ABC were not available because Direct TV and Disney could not agree on a new contract. Therefore, I could not watch ABC or ESPN. The first day, I was able to make waffle. However, the last 2 days, I could not make waffles because the kitchen was being renovated. Timing is everything!!!
Stayed 3 nights in Sep 2024