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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Lobby
Exterior
Lobby
In-room safe, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪6 min walk‬
  • The Shops at Tanforan
    ‪4 min drive‬
  • Cow Palace
    ‪7 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Best Western Plus Grosvenor Airport Hotel

South San Francisco hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Best Western Plus Grosvenor Airport Hotel is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Self parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 736 out of 1489 reviews
Rating 8 - Good. 406 out of 1489 reviews
Rating 6 - Okay. 188 out of 1489 reviews
Rating 4 - Poor. 91 out of 1489 reviews
Rating 2 - Terrible. 68 out of 1489 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jintao

Stayed 1 night in Jan 2025

10/10 Excellent

Maria, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to restaurants, safe parking.
Stayed 2 nights in Jan 2025

8/10 Good

yana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs a lot of updates, but I will say it is very clean. All of the staff were cheerful, helpful and professional. Our room was much more spacious than expected with a fridge that worked great and wasn’t noisy like so many others. Unfortunately the bed was not comfortable at all, like sleeping on a piece of wood. Lots of noise from freeway and jets. Bring earplugs.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Zoila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe
Stayed 1 night in Jan 2025

10/10 Excellent

Amjad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jan 2025

10/10 Excellent

Connie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

xinning

Stayed 1 night in Jan 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best location and safest in south SF
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Stayed 3 nights in Jan 2025

8/10 Good

Susan

It was a sufficient stay for a good price. Generally clean & comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place to stay for a reasonable price.

The staff was friendly and accommodating to my needs. The room and the facility is clean. The price was reasonable for the location and had easy access to highways. I would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

10/10 Excellent

Feni

Stayed 3 nights in Dec 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place the staff is very friendly and the place is very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the sevice and good atención. Good and profesional
Stayed 3 nights in Jan 2025

8/10 Good

Juan, Juayua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus only works at certain times but its not advertised so you couod be waiting at the airport and it never comes around
Stayed 1 night in Dec 2024

6/10 Okay

Jenna

Traveled with partner
Just ok. Lobby is nice but the room was pretty shabby and not super clean. Needed a refresh/update. TV was bent. Carpet and curtains old. Etc. Fine for a night flying out at 5 am the next morning but that’s it.
Stayed 1 night in Jan 2025

8/10 Good

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby has a fun vibe. Our waiter for dinner (Jesse ) was great and actually we were just there to catch a flight and not expecting much but he was friendly and we got dessert and drinks and enjoyed. Everything above ground level is pre remodel and basic but also nothing wrong. Close to airport and no problems. We think expedia should have notified us of the 8$ parking charge but obviously not a big deal. I'm mostly writing this review to let Jesse know we appreciated his service and kindness.
Stayed 1 night in Dec 2024

10/10 Excellent

James C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I had a break in to my room the staffs are very helpful. They’re able to move me to another room. But the manger didn’t fellow up with me. I’m
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel conveniently next to the airport.
Stayed 1 night in Dec 2024