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Castle Inn

2.0 star property

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Photo gallery for Castle Inn

Interior entrance
Exterior
Superior Room | Living area | Flat-screen TV
Hair dryer, towels
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1565 Broadway, San Francisco, CA, 94109
  • Union Street
    ‪6 min walk‬
  • Lombard Street
    ‪12 min walk‬
  • Ghirardelli Square
    ‪15 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area | Flat-screen TV

Superior Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Inn

Hotel in Downtown San Francisco
This smoke-free hotel features concierge services, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Castle Inn offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Castle Inn features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and express check-out. Onsite self parking is complimentary.

Castle Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pebbles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man working at the front desk was very accommodating and welcoming! Room is very spacious. Location was convenient. I would definitely recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeana

Liked: Property conditions & facilities, room comfort
1st time in San Fran
The room was spacious! The hotel was centrally located for what we were doing. Parking is tight, but manageable. No frills, nice neighborhood, easy to find. Lots of coffee shops and eateries within walking distance. The gentleman who checked us in on 11-10-24 gave us a map with popular local attractions noted. Check in was a breeze. Would definitely choose this hotel again!
Stayed 3 nights in Nov 2024

8/10 Good

TLGI

Liked: Cleanliness, staff & service
The building is a bit old, but in general room is clean. Check-in and out quick and easy.
Stayed 2 nights in Nov 2024

6/10 Okay

Shunya

Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great price
Stayed 8 nights in Nov 2024

10/10 Excellent

Jaswinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Roberta, Monterey

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oldie but goodie
This hotel is older and is in a part of town within walking distance to many restaurants. We only stayed one night before our cruise. It was clean and comfortable enough. It was easy to get an Uber and looked close to Chinatown and the port. It was much cheaper than other hotels in the area, but served the purpose and was a good choice for just one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Hadyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, fantastic service. At no fault of castle inn, our car was broken in to in the parking structure
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
An affordable hotel in a fantastic area of the city. It is very no frills/basic accommodations, though. But you cannot beat the price. Hotel was comfortable. Room facing Broadway was slightly noisy at times but nothing unbearable. I’d definitely stay here again. Just want to be clear about that. Lose the carpets and switch to the vinyl flooring, though. Or replace the carpets throughout. They’re in dire need of changing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Glenda

Traveled with group
Liked: Staff & service
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024

10/10 Excellent

Hayato

Stayed 1 night in Oct 2024

10/10 Excellent

tung wei david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent as it is within walking distance to Pier 39 and union square and also buses to the Golden Gate Bridge. We arrived early and our room was ready to check in. The front desk (Damien) went all the way to help us to solve the luggages issue that we face. He shared useful information. Very happy with the place, location and service provided.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Nice stay
Very clean room. A little outdated decor but nice and quiet. Parking was good and they allowed us to park after checkout while we were at the Alcatraz tour. Friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Barney

Liked: Cleanliness, staff & service, room comfort
Location was perfect....beds were very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay! The staff were so nice and accommodating. Received a map showing the attractions and where to avoid. Free parking! Room was clean. Great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem At City By The Bay
The guest representative was very helpful, give me a map showing me places nearby to eat, streetcar route information how far it was to the pier, Chinatown, and places to stay away from. The location was perfect to places I wanted to visit. My room was clean and spacious and very quiet. I would recommend this place without a doubt.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good value for the money; could use updates
Good overall value for the price. Very convenient to the heart of SF - walkable to public transit, cable cars, etc. Some elements of the room were updated (bathroom, beds) while some were quite weathered/worn (the carpet really needs replacing - was old and threadbare). The surrounding area is fine for being in the middle of a big city - keep your wits about you like you should in any major city. Don't leave anything valuable in your car, as break-ins are common in this area. We didn't have any problems with safety but it wasn't exactly the coziest place on our extended road trip.
Stayed 2 nights in Oct 2024

8/10 Good

Marge

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is older. But was cleqn and fine for one night. Nice size room with large windows overlooking the street. Convenient parking. Walkable area.
Stayed 1 night in Sep 2024

8/10 Good

Jeniffer

Liked: Property conditions & facilities
Clean
Clean room and comfy bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Farzam

Liked: Amenities
It was very good
Stayed 3 nights in Oct 2024