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Castle Inn

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Castle Inn

Exterior
Terrace/patio
Exterior
Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1565 Broadway, San Francisco, CA, 94109
  • Union Street
    ‪6 min walk‬
  • Lombard Street
    ‪12 min walk‬
  • Ghirardelli Square
    ‪15 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area | Flat-screen TV

Superior Room

9.2 out of 10
Wonderful
(120 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

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per night
includes taxes & fees
Feb 1 - Feb 2
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About this property

Castle Inn

Hotel in Downtown San Francisco
This smoke-free hotel features concierge services, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Castle Inn offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Castle Inn features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and express check-out. Onsite self parking is complimentary.

Castle Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1005 reviews" "
Rating 8 - Good. 295 out of 1005 reviews" "
Rating 6 - Okay. 53 out of 1005 reviews" "
Rating 4 - Poor. 12 out of 1005 reviews" "
Rating 2 - Terrible. 5 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Barney

Liked: Cleanliness, staff & service, room comfort
Location was perfect....beds were very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay! The staff were so nice and accommodating. Received a map showing the attractions and where to avoid. Free parking! Room was clean. Great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem At City By The Bay
The guest representative was very helpful, give me a map showing me places nearby to eat, streetcar route information how far it was to the pier, Chinatown, and places to stay away from. The location was perfect to places I wanted to visit. My room was clean and spacious and very quiet. I would recommend this place without a doubt.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good value for the money; could use updates
Good overall value for the price. Very convenient to the heart of SF - walkable to public transit, cable cars, etc. Some elements of the room were updated (bathroom, beds) while some were quite weathered/worn (the carpet really needs replacing - was old and threadbare). The surrounding area is fine for being in the middle of a big city - keep your wits about you like you should in any major city. Don't leave anything valuable in your car, as break-ins are common in this area. We didn't have any problems with safety but it wasn't exactly the coziest place on our extended road trip.
Stayed 2 nights in Oct 2024

8/10 Good

Marge

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is older. But was cleqn and fine for one night. Nice size room with large windows overlooking the street. Convenient parking. Walkable area.
Stayed 1 night in Sep 2024

8/10 Good

Jeniffer

Liked: Property conditions & facilities
Clean
Clean room and comfy bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Farzam

Liked: Amenities
It was very good
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
We selected the hotel based on price, location, reviews and it included free parking. We rented three rooms and enjoyed our stay! The hotel was clean and staff were friendly. There was a Walgreens and restaurants nearby. It was within walking distance of the piers and Chinatown. We will definitely stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mathieu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Cynthia

Great value for an overnight stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely need a small car if you'll be utilizing their parking area here! Great location, convenient to most attractions in San Fran. We could've used public transportation more, but we ended up renting scooters to cruise around town which was a blast. Front desk staff was very helpful and highlighted areas on a map for us on interesting places to go, and also places to avoid! Very much appreciated. The room was clean, the outer elevator door is a pain in that you have to hold it open when hauling luggage but still glad there was an elevator available. Overall very glad we chose to stay here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed were super soft, so many dining options around
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a good and convenient location.
We very much enjoyed our stay. Although an older property, the room was very clean and comfortable. We appreciated Damon (front desk clerk) looking after our luggage until we could gain access to the room. We had arrived in San Francisco on a cruise, so were in a taxi by 8am from the cruise ship terminal. Damon allowed us to leave our luggage, and when the room was ready, he called us to let us know. He had even taken the luggage up to our room for us. Excellent service! Damon kindly gave us a map of the city and marked out areas we should avoid. We did notice some dark spots on the exterior of the air conditioning units and supposed it was likely mold spots. But we enjoyed our stay and found it very convenient for the bus and only a couple of walkable blocks from the Cable Car. The price was within our budget and overall we enjoyed our stay there very much.
Stayed 3 nights in Sep 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
Very courteous and professional staff. I felt welcome when checking in. I usually spend the night when attending concerts in SF and will be reserving my rooms here in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
Very spacious! We were in the suite and felt like we were in an apartment, minus a stove. A little noisy as to be expected, but the fan on ac blocked all of that. Close to bus stops and places to eat.
Stayed 5 nights in Sep 2024

8/10 Good

Darci

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property because on your website it said within walking distance to the current theater. It was over a mile to the theater so we had to Uber, which was a disappointment. It was near Polk Street, which is a little sketchy in San Francisco. I wouldn’t choose to stay here again for that reason.
Stayed 1 night in Sep 2024

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful front desk. Safe area. Clean rooms
Stayed 3 nights in Sep 2024

4/10 Poor

Libby

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The area and the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed close to lots of things. Clean safe and great value
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, I was pleasently surprised with how clean my room was. On site parking is a little cramped but it beats parking on the street. The gentleman at the front desk was very friendly and helpful. Tons of food option close by as well. Great stay, highly recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Jong Keun

Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern comfortable rooms
Modern comfortable rooms. Right on main road so road noise can be a problem if you are a light sleeper. Tight squeeze entering parking garage.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jefferson

Liked: Amenities, property conditions & facilities
Real clean rooms in a good area.
Stayed 4 nights in Sep 2024