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Castle Inn

2.0 star property
VIP Access

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Photo gallery for Castle Inn

Restaurant
Hair dryer, towels
Exterior
Free self parking
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
$138
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
1565 Broadway, San Francisco, CA, 94109
  • Lombard Street
    ‪11 min walk‬
  • Pier 39
    ‪3 min drive‬
  • Alcatraz Island
    ‪23 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area | Flat-screen TV

Superior Room

9.2 out of 10
Wonderful
(140 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(122 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Inn

Hotel in Downtown San Francisco
This smoke-free hotel features concierge services, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Castle Inn offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Castle Inn features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and express check-out. Onsite self parking is complimentary.

Castle Inn is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1008 reviews
Rating 8 - Good. 278 out of 1008 reviews
Rating 6 - Okay. 53 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 7 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Keith

Stayed 3 nights in May 2025

6/10 Okay

Olivia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This hotel was fine! The price was fair for what was included, and we liked that a parking space was provided. This hotel is in a safe area that felt more like a neighborhood rather than a tourist spot.
Stayed 3 nights in Jun 2025

8/10 Good

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, safe feeling
Stayed 4 nights in May 2025

6/10 Okay

Monika

Stayed 4 nights in Jun 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle Inn was clean, quiet, and comfortable, in walking distance to Pier 39, etc. We thought it was a great value too - parking being included was a huge bonus!
Stayed 1 night in Jun 2025

10/10 Excellent

DANIEL

Stayed 1 night in Jun 2025

6/10 Okay

Henry

Traveled with partner
Disliked: Cleanliness
Good location, with convenient and free parking included. Large room, quiet at night despite being central. Our room had a congregation of flies inside and out, and had a strong smell of cleaning product. Ok for a few days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brianna

Stayed 2 nights in Jun 2025

10/10 Excellent

Kelvin

Stayed 1 night in Jun 2025

10/10 Excellent

David, Chico

Traveled with family
Liked: Cleanliness, property conditions & facilities
Was able to check in late. Easy process. Clean room.
Stayed 1 night in Jun 2025

4/10 Poor

Karen

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
In the room: no working phone to call the front desk, no drinking glasses, no coffee cups, poor pillows, beds extremely soft, no working tub or shower as water barely came out. Bugs in the tub! Not for us!
Stayed 1 night in Jun 2025

10/10 Excellent

Devin

Stayed 7 nights in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness
Great location and free parking. Could walk to most places from here.
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 2 nights in May 2025

8/10 Good

Cristian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest inexpensive places I have stayed at in San Francisco.
Stayed 4 nights in Apr 2025

10/10 Excellent

Linsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Ideal stay in a good location in SF. Room was a decent size, with soft comfortable beds, a refrigerator and microwave and free, safe parking. A small property and quite quiet. Very easy to walk to the sights, but handy for local transportation if you prefer not to walk!
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff. Big Room w/ everything!

The check-in was wonderful. I received a nice big, clean room with everything I needed for four dsys including a refrigerator and microwave. The staff is so friendly and let me store my suitcase even after checkout.
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beds and clean room. Curious about thwir decision to have automatic lights in the bathroom. Wakes up rest of room in the night.
Stayed 1 night in May 2025

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

CORINNA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always staying at the Castle Inn when I am in San Francisco - will come back soon - highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location for young family.

Great location, very close to nice food venues and shops. The kids had a great time and the location felt very safe despite some of the reviews we never experienced anything negative walking around all day and the early evening. The room is very comfortable and the staff made the beds every day. Would stay again.
Stayed 3 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy
Stayed 1 night in May 2025

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness
The Castle Inn is in a good location, close to some very good restaurants, cable car stop and small market. The bed was comfortable and the water hot. The TV didn’t work so Reception gave us a note on how to fix it, the note didn’t help. Staff then came and couldn’t fix it. Turns out the batteries in the remote were flat. We could walk to Fisherman’s Wharf or take a taxi for US$7. The Inn is in need of an update but that being said it filled the needs of our 3 night stay.
Stayed 3 nights in Apr 2025