See all properties

Castle Inn

2.0 star property

Choose dates to view prices

Photo gallery for Castle Inn

Restaurant
Free self parking
Hair dryer, towels
Exterior
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
$151
includes taxes & fees
Aug 26 - Aug 27

Explore the area

View in a map
1565 Broadway, San Francisco, CA, 94109
  • Lombard Street
    ‪11 min walk‬
  • Pier 39
    ‪3 min drive‬
  • Alcatraz Island
    ‪23 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area | Flat-screen TV

Superior Room

9.2 out of 10
Wonderful
(138 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(121 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers

Holiday Inn Golden Gateway by IHG

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 4,427 reviews
Holiday Inn Golden Gateway by IHG

About this property

Castle Inn

Hotel in Downtown San Francisco
This smoke-free hotel features concierge services, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Castle Inn offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Castle Inn features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and express check-out. Onsite self parking is complimentary.

Castle Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 651 out of 1007 reviews
Rating 8 - Good. 283 out of 1007 reviews
Rating 6 - Okay. 51 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 7 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

CORINNA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always staying at the Castle Inn when I am in San Francisco - will come back soon - highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location for young family.

Great location, very close to nice food venues and shops. The kids had a great time and the location felt very safe despite some of the reviews we never experienced anything negative walking around all day and the early evening. The room is very comfortable and the staff made the beds every day. Would stay again.
Stayed 3 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy
Stayed 1 night in May 2025

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness
The Castle Inn is in a good location, close to some very good restaurants, cable car stop and small market. The bed was comfortable and the water hot. The TV didn’t work so Reception gave us a note on how to fix it, the note didn’t help. Staff then came and couldn’t fix it. Turns out the batteries in the remote were flat. We could walk to Fisherman’s Wharf or take a taxi for US$7. The Inn is in need of an update but that being said it filled the needs of our 3 night stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you could expect for a hotel they exceeded the room was spotless updated it was quiet the water pressure was amazing it was centrally located to everything we wanted to do in San Francisco and I will definitely be staying there again
Stayed 2 nights in May 2025

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent guest to the Castle Inn. It is at a great location for me when I came to visit my relatives in San Francisco. The stuff are very friendly and helpful.
Stayed 2 nights in May 2025

2/10 Terrible

Janeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, description at the place. We were exactly located at park garage. There is not lobby or restaurant or any amenities. It's very difficult todescribe the place. Very unsafe. Never see any body at the poor lobby.
Stayed 3 nights in May 2025

2/10 Terrible

Lorenzo

Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle in is located in a safe and convenient neighborhood, with lots of restaurants and cafes nearby. The neighborhood is walkable. The rooms are clean and have everything you need there. Parking is included with the stay, though the parking lot is small so best for smaller vehicles.
Stayed 3 nights in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Clint Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheuk Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fair price with this quality! Recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and grounds On site parking
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and free parking!

The blackout shades were great.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds ok convenient to stay at showers amazing parking sucks.
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, quiet and safe.

Basic room, bed was great, water pressure in shower was great, good amenities included in room (coffee, hair care, iron and ironing board). The location is good for public transport to all parts of the city you may want to see.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nane

Liked: Staff & service
This hotel is in an excellent location. Close to pier 39, a lot of dining options, bus stops, and downtown. The parking was free and very safe. Highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and centrally located
Stayed 2 nights in Mar 2025