*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. This 4-star property offers access to a 24-hour business center and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.
CitizenM San Francisco Union Square is a smoke-free property.
- Express check-in
- Coworking spaces
- Coffee/tea in common areas
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Express check-out
- Year Built - 2021
- Bulk dispenser for toiletries
- Free WiFi
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Water-efficient showers only
- Water-efficient toilets only
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Total number of rooms - 195
- Television in common areas
- 24-hour fitness facilities
- Number of floors - 9
- Number of buildings/towers - 1
- Multilingual staff
- Eco-friendly cleaning products used
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Refrigerator
Room Amenities
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.
- Television
- Refrigerator
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Wireless internet access
- Shower only
- Cable TV service
- Free WiFi
- Pillowtop mattress
- TV size: 43
- iPod docking station
- Rainfall showerhead
- Hydromassage showerhead
- iPad
- LED TV
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Lever door handles
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Number of days between towel changes: 3
- Number of days between bed sheet changes: 3
- Mobile key entry
- Energy-saving switches
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately USD 22 per person
- Late check-out fee: USD 39 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
One child stays free
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Property confirms they are implementing guest safety measures
Contactless check-out is available
Car not required
Long-term renters welcome
Staffed front desk
Property mobile app recommended for guests
Events/parties not allowed
Guest will receive an email before arrival 24 hours
Property mobile app name CitizenM
LGBTQ friendly
Smoke detector
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Masks are not compulsory at the property
Reservation is not required for facilities onsite
Staff does not wear personal protective equipment
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Children stay free - maximum age 10
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Property is not currently implementing any enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Debit cards
Renewable energy source - wind
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 10 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- citizenM San Francisco Union Square Hotel
- citizenM San Francisco Union Square San Francisco
- citizenM San Francisco Union Square Hotel San Francisco
Hotel Reviews
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