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Comfort Inn by the Bay

2.5 star property

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Traditional Room, 2 Queen Beds, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
Free daily buffet breakfast
Lobby
Traditional Room, 2 Queen Beds, Bay View | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services
$138
includes taxes & fees
Sep 7 - Sep 8

Explore the area

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2775 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪5 min walk‬
  • Ghirardelli Square
    ‪8 min walk‬
  • Pier 39
    ‪20 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 329 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking, Bay View

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, No View

8.2 out of 10
Very good
(33 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, City View

8.8 out of 10
Excellent
(24 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

8.6 out of 10
Excellent
(46 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Partial View

8.2 out of 10
Very good
(21 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

8.2 out of 10
Very good
(55 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Twin Beds, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Twin Beds, No View

8.2 out of 10
Very good
(30 reviews)
  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(14 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Twin Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel in Marina District
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in January 2016.

Comfort Inn by the Bay is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Renovated entire property - January 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1113 reviews
Rating 8 - Good. 345 out of 1113 reviews
Rating 6 - Okay. 161 out of 1113 reviews
Rating 4 - Poor. 55 out of 1113 reviews
Rating 2 - Terrible. 42 out of 1113 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ananda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Very good location in the city, clean rooms and good service.
Stayed 3 nights in May 2025

10/10 Excellent

Marco

Stayed 4 nights in May 2025

8/10 Good

Christie, Sulphur Springs

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really a good budget friendly accommodation. It’s centrally located to everything and was the cheapest parking I could find with a parking garage - large vehicles aren’t going to fit. It was comfy, clean, and staff were so nice. They have a decent free breakfast. Only issue was the AC never really got cold, but it’s end of May so it wasn’t that hot. It’s a solid place.
Stayed 2 nights in May 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay, good breakfast although coffee could have been a little better. No mini fridge in room to keep left overs 😞
Stayed 2 nights in May 2025

10/10 Excellent

Cheyann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at this Comfort Inn when I go to San Francisco, to visit my daughter. It's walking distance (15 min) to Union Street, full of restaurants and stores, and 20 minutes to Chestnut Street in the Marina District, where my daughter lives. The hotel has a welcoming lobby to which I enjoy coming back every night. The breakfast room is ample and sunny. The room is spacious and comfortable. Staff is always helpful. It's a place where I feel comfortable all throughout my stay and am always happy to come back to.
Stayed 5 nights in May 2025

8/10 Good

Paulina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located in a neighborhood, close to public transport. Staff was nice. Free breakfast was convenient also. Room was cozy and comfortable, I just wish the bathrooms were ventilated.
Stayed 5 nights in May 2025

6/10 Okay

Lisa

Stayed 4 nights in May 2025

8/10 Good

Hernan

Traveled with group
Liked: Cleanliness
Correcto
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel located right on Hotel Row, on the corner of Lombard St. I will stay here again next time in SF!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location. Safe area. Clean room. Parking was tight and extra cost, but secure.
Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Stayed 1 night in May 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy to get

Very well place
Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Good location. Hotel had technical issues with approving my CC which delayed checkin. Staff were nice. Room was dated but clean. In room Hair dryer did not work.
Stayed 2 nights in May 2025

10/10 Excellent

Tracey, Westgate on Sea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. Walking distance to Fishermans wharf and most other main areas. We had a lovely room, very clean, had everything we needed plus the bonus of a view of the bay and Golden Gate Bridge which was fab! Reception staff were friendly and helpful, especially Eva. Had the bonus of a breakfast included which was plentiful and had a good choice of juices, teas & coffee, cereal, toast, waffle making station, microwave for porridge etc as well as some hot food, usually a variation of eggs (scrambled, fried etc) with either bacon or sausages. We had a great stay here and I would definitely recommend!
Stayed 5 nights in May 2025

8/10 Good

Kharyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oleksiy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked staying there!
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the location and the staff. We lov the vibes at the top floor. We will definitely come back and stay here
Stayed 2 nights in May 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the money

Lovely staff, decent location, beautiful view, good breakfast, clean room, comfortable bed, tea and coffee in the room, good air con. Shower not great.
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond

I can't say enough about the excellent customer service. I want to recognize Lilibeth, Jean, and Jonathan especially. We checked out at 4:00 AM on May 16th and rode a taxi to SFO. Upon arrival, we discovered that our plane had been delayed until 10 PM. We returned to hotel, where we were readmitted to our room. Checking out at 11 AM, the hotel stored our luggage until it was time to return to the airport. You guys are the best!
Stayed 3 nights in May 2025

6/10 Okay

Judy

I didn’t like the fact that we had to keep asking for towels and wash cloths for our 4 day, 3 night stay. And having no refrigerator or microwave was very inconvenient.
Stayed 3 nights in May 2025

8/10 Good

KATRINA, Golden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast options, friendly staff and parking
Stayed 3 nights in Apr 2025

8/10 Good

Tahlia

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed here for a weekend trip and it was lovely. Great price and amazing location but I do have a few notes. The parking structure is a little confusing and our room wasn’t the cleanest (a toy from a previous family left below the bed, stains on bed sheets, windowsill dirt) but seems like a cleaning staff issue and not a hotel issue. Regardless, Can’t wait to stay here again, it’s our go to now! And free breakfast is always a nice touch. Awesome front desk staff too.
Stayed 2 nights in May 2025

8/10 Good

clara

Liked: Staff & service
Stayed 1 night in May 2025