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Comfort Inn by the Bay

2.5 star property

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Photo gallery for Comfort Inn by the Bay

View from room
Traditional Room, 2 Queen Beds, Bay View | View from room
Free daily buffet breakfast
Lobby
Traditional Room, 2 Queen Beds, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services
$156
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪5 min walk‬
  • Ghirardelli Square
    ‪8 min walk‬
  • Pier 39
    ‪20 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 329 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking, Bay View

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, No View

8.4 out of 10
Very good
(34 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(25 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

8.6 out of 10
Excellent
(46 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Partial View

8.2 out of 10
Very good
(22 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

8.2 out of 10
Very good
(56 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Twin Beds, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Twin Beds, No View

8.2 out of 10
Very good
(31 reviews)
  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(14 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Twin Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel in Marina District
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in January 2016.

Comfort Inn by the Bay is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Renovated entire property - January 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 520 out of 1127 reviews
Rating 8 - Good. 346 out of 1127 reviews
Rating 6 - Okay. 163 out of 1127 reviews
Rating 4 - Poor. 58 out of 1127 reviews
Rating 2 - Terrible. 40 out of 1127 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeff

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The ac unit outside our room has a continuous water dripping sound that was bothering us all night long. We informed the front desk about the situation at 8am the next day. But, it was never fixed. They told us it was a known issue and every room has the same problem because of condensesation. I talked to a few other guests around breakfast time, but others didn't have the problem. We requested for another room but they could not accomodate as the hotel was at 100% capacity. We're not happy with our stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

CHI

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love the free breakfast. Location was perfect. Super easy to get around. Staff was very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Jun 2025

10/10 Excellent

Jocelyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice and clean within the rooms. The area was also relatively safe with close enough public transportation to get around the city. Would recommend!
Stayed 4 nights in Jun 2025

4/10 Poor

Rashmi

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Except for location nothing else is good
Stayed 5 nights in Jun 2025

8/10 Good

Eleanor

Traveled with family
Liked: Cleanliness, staff & service
Great view from upper levels. Close to pier39 and Fort Mason. Close to all public transportation which was great since we walked most places. The hotel is clean the all the staff was friendly and helpful.
10th floor you could see the bay and the Golden Gate Bridge.
Stayed 4 nights in Jun 2025

6/10 Okay

Philip

Stayed 2 nights in Apr 2025

8/10 Good

Rafael Lozano

Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jodie

Stayed 1 night in Jun 2025

4/10 Poor

Abraham

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The most horrible hotel I've stayed at in the US. It was overpriced, had a poor breakfast, a rough parking space, and again overpriced. The front desk told me my room would not be cleaned until I checked out. Room service opened my door with a spare key while I was inside the room. I was also given a different room from the one I booked upon arrival, but I insisted on getting the room type I reserved. I am a frequent traveler to the San Francisco Bay Area, but I won't be staying here again.
Stayed 2 nights in Jun 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
For the price the hotel was not worth it. The parking garage was extremely tight. I wasn’t impressed with the breakfast that was offered. The room could’ve been cleaner, the towels were cheap, and the bedding was thin. You are literally only paying for being in the city and maybe the view of the Golden Gate Bridge. We stayed in the area over a week and I’m thankful we only did one night here. The bathroom was also extremely tight. After staying at other locations this one could’ve been cleaner. The corners and carpet needed some attention.
Stayed 1 night in Jun 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable place to stay. Clean. Good location, not far from water front. Breakfast is very basic, and the breakfast room is not sized for the amount of people - very hard to get the table.
Stayed 3 nights in May 2025

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that the hotel did not have a refrigerator or a microwave in the room. Full breakfast and staff were great.
Stayed 2 nights in Jun 2025

6/10 Okay

Hisashi, Belvedere

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Neeraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little better breakfast menu will make it awesome
Stayed 3 nights in Jun 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Jun 2025

10/10 Excellent

anastasiya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It wasn't bad. Clean and simple..but needs some improvements.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2025 San Francisco

Nice spot and convenient to see San Francisco without the need to take out car.
Stayed 1 night in May 2025

8/10 Good

Jillian, San Diego

Stayed 1 night in Jun 2025

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great outdoor parking. Gave us connecting rooms. Friendly staff. Great views. Very convenient location.
Stayed 3 nights in May 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safer and xleaner than expwcted. We had a roulet clig which was undortunate but they moved ua rooms with ease.
Stayed 4 nights in May 2025

10/10 Excellent

Ananda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025