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Comfort Inn by the Bay

2.5 star property

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Traditional Room, 2 Queen Beds, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪5 min walk‬
  • Ghirardelli Square
    ‪8 min walk‬
  • Pier 39
    ‪20 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 329 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, Non Smoking, Bay View

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 Queen Bed, No View

8.4 out of 10
Very good
(32 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 Queen Bed, City View

8.8 out of 10
Excellent
(20 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Lower Partial View

8.6 out of 10
Excellent
(43 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Partial View

8.2 out of 10
Very good
(21 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Bay View

8.2 out of 10
Very good
(52 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Twin Beds, No View

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Twin Beds, No View

8.0 out of 10
Very good
(27 reviews)
  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(13 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel in Marina District
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in January 2016.

Comfort Inn by the Bay is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Renovated entire property - January 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 463 out of 1033 reviews
Rating 8 - Good. 327 out of 1033 reviews
Rating 6 - Okay. 153 out of 1033 reviews
Rating 4 - Poor. 48 out of 1033 reviews
Rating 2 - Terrible. 42 out of 1033 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Will Not Stay Here Again

The service was awful, the room smelled and you can't open a window, the lobby smelled of cigarettes, the parking was a nightmare, and there was night construction going on when my kids were going to bed. We asked to be moved, and they refused and it took over an hour to get an extra pillow.
Stayed 1 night in Apr 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay every 3 days for new linens was to long as we ran out and had to ask for more but overall a great stay
Stayed 7 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly kind, and I loved the gated parking garage, which added peace of mind. The breakfast was great too for a quick meal.
Stayed 1 night in Mar 2025

10/10 Excellent

EVE, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Decent stay for four nights. Breakfast was good, with fresh waffles. Room was a little dated but clean and well maintained. Easy access to transport and walkable to lots of the main attractions. Overall good option at a reasonable price.
Stayed 4 nights in Apr 2025

6/10 Okay

Sheryl

Traveled with family
No maid service not advertised before booked rooms are very old and you can hear everything thru the walls
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Mar 2025

8/10 Good

Angeline, Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a no-frills hotel with affordable parking ($30/night) , this is a place that offers good value for money. Parking lot is very tight but offers decent number of parking spots. You need to walk one flight of stairs from parking elevator to lobby. Hotel is a bit old, but clean and simple. Free simple breakfast. Close to a coffeeshop, pastries, and ramen place. Walking distance to Polk St which has more restos & shops. Only downside, no frige (& microwave) in room. But generally satisfied with the experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 2 nights in Apr 2025

6/10 Okay

Assel

Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing and helped out however they could. Everyone is very sweet and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Jothipriya

Stayed 4 nights in Jan 2025

8/10 Good

Tamer, brrrrrrrrrrrr

Traveled with partner
Liked: Cleanliness, staff & service
During my stay on the 11 floor elevator was broken. Lots of maintenance noise at 6:30am. Breakfast was always short of supply. Hot water takes a while to come and requires wasting a lot of water.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Cate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biggest issue was not having an in room refrigerator and the ice machine & vending machines on our floor weren't working
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast! Nice staff and good breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great find for a great price in a great location. Maybe a little dated but not enough to bother me. I'll definitely stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, walking distance to the bay, good pizza and japanese right by the hotel, friendly staff and great breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay and the location couldn’t be better
Stayed 3 nights in Mar 2025

4/10 Poor

Robbie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Arlene, Greenacres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Good Breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025