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Comfort Inn by the Bay

2.5 star property

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Photo gallery for Comfort Inn by the Bay

View from property
Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
View from room
Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
Traditional Room, 2 Queen Beds, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪7 min walk‬
  • Ghirardelli Square
    ‪8 min walk‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 329 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, No View

  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, City View

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Partial View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

  • 300 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Twin Beds, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Twin Beds, No View

  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Bay View

  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Twin Beds, Accessible, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel in Marina District
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in January 2016.

Comfort Inn by the Bay is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 447 out of 999 reviews
Rating 8 - Good. 303 out of 999 reviews
Rating 6 - Okay. 155 out of 999 reviews
Rating 4 - Poor. 50 out of 999 reviews
Rating 2 - Terrible. 44 out of 999 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

nimrat

Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t go again
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
No, cements
Stayed 2 nights in Feb 2025

8/10 Good

George

Traveled with family
Stayed 3 nights in Jan 2025

8/10 Good

Tanmaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

8/10 Good

Banita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ashley

Stayed 1 night in Jan 2025

10/10 Excellent

Kathrina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Ada

Traveled with family
Excelent. Breakfast very good. Parking área kind of tight.
Stayed 2 nights in Jan 2025

10/10 Excellent

Krishna, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
It was good!
Stayed 6 nights in Jan 2025

10/10 Excellent

Judith, EDMONTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with a decent price
Stayed 1 night in Jan 2025

4/10 Poor

Karina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was unprofessional made me pay for two nights when I only stayed one and didn’t give me a refund because of “policy” even though it was their mistake.Also there where stains in our bed and front desk said there were no housekeeping for one nighters.
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday weekend stay

When we arrived the parking garage was gated and tight, but fine. The front desk let us know to unload before going to our parking spot because the elevator didnt go past the first level of the parking garage. We stayed on the 4th floor and the room was a little stuffy and musty, but that went away after letting the A/C run. The room did not have a microwave or fridge but did have an ice machine in the hall way. From our room you could hear all the cars passing by and people talking and the elevator but for us it was fine. The area seemed safe and we walked from the hotel to the peirs and back in the day and night. The front desk customer service was always nice, check in and out was easy and fast. Overall we would book again for the price and location it was a great stay!
Stayed 2 nights in Jan 2025

8/10 Good

deena

Liked: Cleanliness, staff & service, property conditions & facilities
There wasnt much shopping clise to hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel on Lombard.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, good staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Yaryev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

8/10 Good

FERNANDO

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena, solo condicionan el estacionamiento
Stayed 3 nights in Dec 2024

6/10 Okay

Mehdi

Liked: Property conditions & facilities
Disliked: Staff & service
The cleaning of the was not on daily basis No bottle of water offered for the guests No room service The breakfast was average
Stayed 5 nights in Jan 2025

8/10 Good

Raynuka

Stayed 4 nights in Jan 2025

6/10 Okay

ALIDA

So no housekeeping for a 3 nights stay. Breakfast items not always available. Minimal hot items. If you arrive late no food left.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

seck

Stayed 2 nights in Dec 2024

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Dec 2024