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Comfort Inn by the Bay

2.5 star property

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Traditional Room, 2 Queen Beds, Bay View | View from room
Traditional Room, 2 Queen Beds, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services
$137
includes taxes & fees
Dec 1 - Dec 2

Explore the area

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2775 Van Ness Ave, San Francisco, CA, 94109
  • Place, Lombard Street
    ‪5 min walk‬
  • Place, Ghirardelli Square
    ‪8 min walk‬
  • Place, Pier 39
    ‪20 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(14 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed

8.4 out of 10
Very good
(36 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(27 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

8.6 out of 10
Excellent
(47 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

8.4 out of 10
Very good
(57 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Twin Beds

8.2 out of 10
Very good
(31 reviews)
  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 329 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Twin Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Non Smoking, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel in Marina District
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in January 2016.

Comfort Inn by the Bay is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Renovated entire property - January 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Reviews

Comfort Inn by the Bay Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 550 out of 1190 reviews
Rating 8 - Good. 369 out of 1190 reviews
Rating 6 - Okay. 172 out of 1190 reviews
Rating 4 - Poor. 59 out of 1190 reviews
Rating 2 - Terrible. 40 out of 1190 reviews

Reviews

10/10 Excellent

Jonathan

Stayed 7 nights in Jul 2025

4/10 Poor

Jacqueline

Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near FW and eating options., helpful staff, excellent and popular breakfast, very nice room and facilities. Great guest parking but tight access for any large vehicle.
Stayed 1 night in Jul 2025

6/10 Okay

JoAnn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is great!!
Stayed 2 nights in Jul 2025

6/10 Okay

Seungik, Amhersst

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable areas, not far from Bay Area
Stayed 2 nights in Jul 2025

8/10 Good

Jill

Traveled with partner
It was clean, safe and comfortable. Not a huge fan of parking garage- so small and hard to maneuver in. It’s nice they offer free breakfast but I wasn’t a fan about items offered and we were not able to access much due to the overwhelming amount of people in the dining area lined up. The hotel is located close enough to walk to some restaurants and local areas. Staff was nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony G, Diamond Bar

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great location but small rooms

Stayed 4 nights in Jul 2025

8/10 Good

Philip

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave or refrig on the room. Parking was $35 a night and the car didn't even get a blanket
Stayed 2 nights in Jul 2025

8/10 Good

Savannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and extremely accommodating! We had an issue with some wet floors and maintenance came in and found a solution which I appreciated! The breakfast in the morning was pretty good and the lemon water was great! The beds were comfortable and the shower could have been better pressure wise but other than that it was great
Stayed 1 night in Jul 2025

10/10 Excellent

Talia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed in a suite for 5 nights. My children aged 12 & 15 slept on the sofa bed and said it was comfortable. This is a good value for money hotel. For what you pay I was impressed with the staff friendliness, cleanliness and the fact that breakfast is included in the accomodation costs offering a decent variety. I guess what brings down the cost of the stay is that your room is serviced every 3 days. However, we were able to request fresh towels daily. We considered the hotel to be in a good location with a 10-15 minute walk to lots of restaurants and 20-25 min walk to fisherman’s wharf. Overall, a great stay and would stay here again if I returned to San Fransisco.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2025

10/10 Excellent

Riki

Stayed 5 nights in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service with no solution

The lights in the elevator were cool. 1st room no blinds that shut. 2nd room looked like someone just slept in it 3rd room T.V. did not work and after the hike from the only parking available I didn't feel like making another trip down to the lobby to try another room.
Stayed 1 night in Jul 2025

10/10 Excellent

Phaedra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo, Bakersfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room and great view
Stayed 3 nights in Jul 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located within walking distance to the Pier area, Ghirardelli Chocolate and the Hyde Street Cable Car station, free breakfast was a plus (eggs and sausage every day on rotation of different types, toast, bagels, muffins, fresh fruit, waffle station, and coffee/tea). The room was recently upgraded w/ TV and fridge, no microwave in room, comfortable beds, the shower head could use replacing (it didn't spray wide and only focused its low pressure spray on a 3" target, a wider spray head would have made it easier to shower) also the windows were only single pane, and in need of replacement, sound from Lombard Street carried through them even on the 10th floor. Parking on site was nice but very tight to drive any car through for $35/day. Felt safe the entire time at hotel, not in what appeared to be a bad area of SF with very little homeless people around. Overall an okay hotel with free breakfast and on site parking.
Stayed 7 nights in Jul 2025

10/10 Excellent

marybeth

Stayed 1 night in May 2025

8/10 Good

Astrid

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Tammy

Traveled with family
Liked: Cleanliness
I booked and was charged for 2 queen bed room but they gave me 2 twins because no queen rooms were available. They then refused to refund the difference between the room rates.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking about 30 mins to the fishermans wharf and about 10 mins walk uphill to Lombart.. cons no microwave and no ac . Loction is fantastic
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and decent
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jean was a sweetheart
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to San Francisco and took a chance when booking our stay at Comfort Inn. It ended up being a great choice. It was clean and conveniently located near so many sites. We were close to Fisherman’s Warf and Ghirardelli Square and could easily walk to both. We were located on the street side of the hotel, so street traffic was a little noisy, but it was a great hotel. We would definitely stay here again if we plan another trip to San Francisco. Also, Jean at the front desk was super friendly and helpful.
Stayed 3 nights in Jul 2025