DoubleTree by Hilton San Francisco Airport North Bayfront

4.0 star property

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Photo gallery for DoubleTree by Hilton San Francisco Airport North Bayfront

Breakfast and dinner served
Exterior
Indoor pool
Room, 2 Queen Beds, Marina View | In-room safe, desk, blackout drapes, iron/ironing board
Water view

Popular amenities

  • Housekeeping
  • Pool
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
5000 Sierra Point Pkwy, Brisbane, CA, 94005
  • South San Francisco Convention Center
    ‪3 min drive‬
  • Cow Palace
    ‪5 min drive‬
  • Chase Center
    ‪10 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Two Room Suite - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Bay View

8.6 out of 10
Excellent
(21 reviews)
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(89 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Marina View

9.0 out of 10
Wonderful
(15 reviews)
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton San Francisco Airport North Bayfront

4-star Brisbane hotel close to San Francisco Bay
Along with an indoor pool, this hotel has a restaurant and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space.
DoubleTree by Hilton San Francisco Airport North Bayfront offers 210 accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 4219 square feet (392 square meters) include conference space. This business-friendly hotel also offers an indoor pool, multilingual staff, and concierge services. Onsite parking is available (surcharge).

DoubleTree by Hilton San Francisco Airport North Bayfront has designated areas for smoking.

WhiteCaps Drinks + Eats - This restaurant serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 35 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • WhiteCaps Drinks + Eats

Things to do

  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4,219 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 35 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel San Airport North Francisco
Doubletree Hilton San Francisco Airport North
DoubleTree Hilton Hotel San Francisco Airport North
DoubleTree by Hilton Hotel San Francisco Airport North
DoubleTree by Hilton San Francisco Airport North Bayfront Hotel

DoubleTree by Hilton San Francisco Airport North Bayfront Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 595 out of 1197 reviews
Rating 8 - Good. 249 out of 1197 reviews
Rating 6 - Okay. 166 out of 1197 reviews
Rating 4 - Poor. 88 out of 1197 reviews
Rating 2 - Terrible. 99 out of 1197 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Taichi

Stayed 1 night in Apr 2025

6/10 Okay

Jorge Ruben

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room could have been a little more clean. There was a recent stain on the carpet and a grape on the floor when we arrived. The bathroom mirror was stained dirty and some what already broken
Stayed 2 nights in Apr 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
We like staying here…2nd time we have been Nice hotel clean quite etc… This time though the lighting in the room could be better(one light would not turn on and no light on the desk) Also the bench for the suitcase needs recovering…room 315
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Not Up to DoubleTree Standard

Our recent stay at the DoubleTree by Hilton San Francisco Airport North Bayfront was underwhelming and far from what we’ve come to expect from the DoubleTree brand. The room felt worn down and not properly cleaned. The bedding lacked the fresh, crisp feeling you expect from a recently cleaned hotel room, and there were not enough bath towels provided. Since housekeeping was unavailable after 10 PM, we had to request additional towels from the front desk ourselves. The king mattress was extremely uncomfortable — it felt like a water bed. Every time my wife turned during the night, I would wake up from the motion. It made getting restful sleep nearly impossible. Parking was another letdown — $35 per day with no discount for extended stays felt excessive. Additionally, our room was not serviced at all on the second day, which was unexpected and disappointing. To make matters worse, bottled water was priced at $3 each, and despite the prominent signage promoting the famous DoubleTree cookies, none were offered to us during our stay. Overall, this experience did not reflect the quality or service that DoubleTree is known for. Sadly, we won’t be returning to this location.
Stayed 2 nights in Apr 2025

6/10 Okay

Fedwa

Traveled with family and small children
Booking was easy, hotel room was average. Towels were rough and not soft. Only one bath towel for three people. Had to ask for more. No staff at night to bring towels or linens. You have to go down to the front desk to grab them. Parking is extra $35 a night. The one good thing was the warm cookies they give you. Would I book again? No.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Henry Soe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

John

Liked: Cleanliness
Good
Stayed 1 night in Apr 2025

2/10 Terrible

Lynne

I was told they have an airport shuttle. They didn't. I ended up staying at a different Doubletree, which meant paying again for a room. BEWARE, there are 3 different Doubletrees at the SanFran airport.
Stayed 1 night in Apr 2025

8/10 Good

Lizl

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
The bathroom sink needs de-clogging. It has standing water everytime we use the sink,& drains really slow...Other than that, everything else is fine.
Stayed 1 night in Apr 2025

10/10 Excellent

Felipe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean lots of parking and close to everything
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Awesome service!
Stayed 1 night in Apr 2025

6/10 Okay

Ruby

Traveled with partner
Liked: Cleanliness, staff & service
Overall, I was happy with my stay here, there were only a couple things that would make me consider staying somewhere else next time. The hot tub was broken, but I had asked about it before booking. The pool was technically heated but still felt pretty cool. Either the pool or the room it’s in could be heated more. The room itself was fine, 2nd floor has a view of a wall so there’s that. The tub floor loudly creaked when you moved around which was just a little unsettling taking a shower. The pillows were not the most comfortable. Breakfast was great! Friendly people, nice sitting area, and great options. Easy to find and get on/off the highway.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ismael

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awkward.

Fair, front desk personal named Philip, waited for us to great him and was very dismissive. No help what so ever, no effort or spirit. Night crew was ok.
Stayed 2 nights in Apr 2025

8/10 Good

jun

Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025