SFO El Rancho Inn SureStay Collection by Best Western

3.0 star property

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Photo gallery for SFO El Rancho Inn SureStay Collection by Best Western

Exterior
Eco-friendly toiletries, hair dryer, towels, soap
1 bedroom, desk, laptop workspace, iron/ironing board
1 bedroom, desk, laptop workspace, iron/ironing board
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1100 El Camino Real, Millbrae, CA, 94030
  • Millbrae Square Shopping Center
    ‪6 min walk‬
  • Mills-Peninsula Medical Center
    ‪3 min drive‬
  • South San Francisco Convention Center
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪3 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(136 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms, Non Smoking, Kitchen (Full Kitchen)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 3 Twin Beds

Suite, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(89 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

SFO El Rancho Inn SureStay Collection by Best Western

Millbrae hotel with free breakfast
A 24-hour fitness center, a seasonal outdoor pool, and conference space are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is available on request.
SFO El Rancho Inn SureStay Collection by Best Western offers 219 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 45-inch flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

SFO El Rancho Inn SureStay Collection by Best Western features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 6000 square feet (557 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SFO El Rancho Inn SureStay Collection by Best Western is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Raised toilet seat (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1948
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide bus parking.

We should mention

The seasonal pool will be open from May to October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western El
Best Western El Rancho
Best Western El Rancho Inn
Best Western Plus El Rancho
Best Western Plus El Rancho Inn
Best Western Plus El Rancho Inn Millbrae
Best Western Plus El Rancho Millbrae
Best Western Rancho
Best Western Rancho Inn
El Rancho Best Western
Best Western Millbrae
Best Western Plus El Rancho Hotel Millbrae
Best Western Plus El Rancho Inn And Suites
Millbrae Best Western

SFO El Rancho Inn SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1438 out of 2793 reviews
Rating 8 - Good. 712 out of 2793 reviews
Rating 6 - Okay. 364 out of 2793 reviews
Rating 4 - Poor. 154 out of 2793 reviews
Rating 2 - Terrible. 125 out of 2793 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Caitlin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Sonia

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was nice. We arrived late and left early. However, we did notice the shower drain was a little dirty, and there were stains on the carpet in the room. I was disappointed we didn’t have a microwave since we would be leaving too early to take advantage of the breakfast. They also stopped providing a shuttle to the airport, which I was also sad about. It was convenient. They provided shampoo, conditioner, and body wash. They’re definitely room for improvements.
Stayed 1 night in Apr 2025

10/10 Excellent

Don

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good. The property was nice and convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

Ismael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Joseph Edward, South San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Apr 2025

4/10 Poor

Okan

.
Stayed 1 night in Apr 2025

10/10 Excellent

Kyung

Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

4/10 Poor

Donald

Liked: Cleanliness, staff & service, room comfort

Hotels.com let us down

Stayed 1 night in Apr 2025

8/10 Good

Mohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

mary

Stayed 1 night in Mar 2025

2/10 Terrible

Mauricio

Stayed 5 nights in Mar 2025

6/10 Okay

Tang

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Connecting room

Pro: the room
Stayed 1 night in Mar 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Price was good
Stayed 3 nights in Mar 2025

10/10 Excellent

Travis, San Diego

Stayed 1 night in Apr 2025

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was actually a hot breakfast. The staff were very friendly and helpful. The only thing we disliked was that we had an end room and the outside wall was very damp and the carpet felt damp to walk on. Would request an inside room next time
Stayed 2 nights in Mar 2025

10/10 Excellent

Rubicela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Kiran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
much better than our expectations. Quiet and neat hotel!
Stayed 1 night in Mar 2025

6/10 Okay

Samantha

Traveled with family
I stayed overnight only. It was nice and clean.
Stayed 1 night in Mar 2025

2/10 Terrible

Valeria

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Vasiliy

Stayed 2 nights in Mar 2025