For starters they use a keypad for all their rooms that require a 7 digit code...the problem is the keypad isn't backlit and good luck remembering 7 digits by which they advise you to take a screenshot or jot it down...aside from that, the TV in my room was disconnected from the WiFi so you couldn't really use it...they opted me to switch rooms...by the way, the rooms do not have phones so you'll need to use your cell phone and/or email to communicate with guest services who may or may not respond promptly.
As for the cleanliness, the bathroom sink and shower had hair strands that were left by I assume the previous guest. This tells me the bathrooms aren't thoroughly cleaned after the guest leaves...staff begins to clean nearby rooms and hallways pretty early so don't expect to sleep past 9am if you're a light sleeper.
This is located in Nob Hill which I guess is the downtown area which is full of homeless, "service ladies", and questionable individuals...
I chose this place due to price and the proximity of the event I was going to, and also because I was only staying for 2 nights so I guess it's ok under those circumstances, there are better hotels a few blocks away so if you can afford it I suggest staying in one of those instead.