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Fairmont San Francisco

5.0 star property

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Photo gallery for Fairmont San Francisco

Terrace/patio
Lobby
Meeting facility
Exterior
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Free WiFi
  • Pet friendly
  • Breakfast available
  • Parking available
$391
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
950 Mason Street Atop Nob Hill, San Francisco, CA, 94108
  • Moscone Convention Center
    ‪17 min walk‬
  • Lombard Street
    ‪17 min walk‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Room, 2 Queen Beds, Hearing Accessible, Bay View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 2 Queen Beds, Hearing Accessible, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 King Bed with Sofa bed (One Bedroom)

9.2 out of 10
Wonderful
(15 reviews)
  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont, Room, 1 King Bed

Fairmont, Room, 1 King Bed | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 419 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed (Moderate)

Room, 1 Double Bed (Moderate) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 Double Bed (Moderate)

7.2 out of 10
Good
(5 reviews)
  • 275 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Signature Room, 1 King Bed (Skyline)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 1 King Bed (Skyline)

9.4 out of 10
Exceptional
(32 reviews)
  • 370 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Room, 1 Queen Bed

Fairmont, Room, 1 Queen Bed | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 1 Queen Bed

8.8 out of 10
Excellent
(56 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Roll-in Shower, Bay View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 1 King Bed, Roll-in Shower, Bay View

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Mobility Accessible, Bay View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Suite, 1 King Bed with Sofa bed, Mobility Accessible, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, Mobility Accessible, Bay View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 2 Queen Beds, Mobility Accessible, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Mobility Accessible, Bathtub (Skyline)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 1 King Bed, Mobility Accessible, Bathtub (Skyline)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms, Terrace, City View

Penthouse, 3 Bedrooms, Terrace, City View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Penthouse, 3 Bedrooms, Terrace, City View

  • 6000 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Fairmont Legacy Suite, 1 King Bed

View from room

Fairmont Legacy Suite, 1 King Bed

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed with Sofa bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Tony Bennett Legacy)

Suite, 1 King Bed (Tony Bennett Legacy) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 King Bed (Tony Bennett Legacy)

  • 1125 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Hearing Accessible

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 1 King Bed, Hearing Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Cambridge Legacy)

Suite, 1 King Bed with Sofa bed (Cambridge Legacy) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 King Bed with Sofa bed (Cambridge Legacy)

  • 1100 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Napoleon Suite, 2 Bedrooms, City View

Napoleon Suite, 2 Bedrooms, City View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Napoleon Suite, 2 Bedrooms, City View

  • 1500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Fairmont, Room, 1 King Bed, Mobility Accessible, Bathtub

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 1 King Bed, Mobility Accessible, Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds (Family)

Junior Suite, Multiple Beds (Family) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite, Multiple Beds (Family)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner (One Bedroom)

Suite, 1 King Bed with Sofa bed, Corner (One Bedroom) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 King Bed with Sofa bed, Corner (One Bedroom)

  • 875 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed (Family)

Junior Suite, 1 Queen Bed with Sofa bed (Family) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite, 1 Queen Bed with Sofa bed (Family)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Fairmont, Room, Multiple Beds

Fairmont, Room, Multiple Beds | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, Multiple Beds

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Fairmont, Room, 1 Queen Bed, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Balcony (Buckingham Legacy)

Balcony

Suite, 1 King Bed, Balcony (Buckingham Legacy)

  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Balcony (One Bedroom)

View from room

Suite, 1 Queen Bed with Sofa bed, Balcony (One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, Hearing Accessible

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 2 Queen Beds, Hearing Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed with Sofa bed (Golden Gate)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Suite, 1 King Bed with Sofa bed (Golden Gate)

10.0 out of 10
Exceptional
(7 reviews)
  • 640 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Bay View

Signature Suite, 1 King Bed with Sofa bed, Bay View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(4 reviews)
  • 640 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, Corner (Skyline View)

Signature Room, 1 King Bed, Corner (Skyline View) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 1 King Bed, Corner (Skyline View)

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 2 Queen Beds, Roll-in Shower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Hearing Accessible

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 2 Queen Beds, Hearing Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Bay View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(37 reviews)
  • 363 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Bay View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 2 Queen Beds, Bay View

10.0 out of 10
Exceptional
(5 reviews)
  • 370 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 2 Queen Beds (Skyline)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Suite, 2 Queen Beds (Skyline)

9.4 out of 10
Exceptional
(16 reviews)
  • 370 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Mobility Accessible, Bathtub

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Fairmont, Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, Roll-in Shower (Skyline)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Signature Room, 2 Queen Beds, Roll-in Shower (Skyline)

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairmont San Francisco

5-star hotel in Downtown San Francisco
2 restaurants, a full-service spa, and 2 bars/lounges are available at this smoke-free hotel. Additionally, a health club, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Fairmont San Francisco offers 606 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Fairmont San Francisco features a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

This 5-star property offers access to a 24-hour business center and 22 meeting rooms. Event facilities measuring 55000 square feet (5110 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Fairmont San Francisco is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Cirque Bar - Onsite café.
Tonga Room - This restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Laurel Court - This fine-dining restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 108 per night)
  • Secured, covered valet parking on site (USD 108 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 19 to 48 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cirque Bar
  • Laurel Court
  • Tonga Room

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub (35 inches high)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 to 48 per person
  • Fee for in-room wireless internet: USD 0.00 per night (rates may vary)
  • Covered self parking fee: USD 108.00 per night (in/out privileges)
  • Covered valet parking fee: USD 108.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont San Francisco Hotel
Fairmont Hotel San Francisco
Fairmont San Francisco
San Francisco Fairmont
The Fairmont San Francisco Hotel San Francisco
The Fairmont San Francisco Hotel
The Fairmont San Francisco
Fairmont San Francisco Hotel
Fairmont San Francisco San Francisco
Fairmont San Francisco Hotel San Francisco

Fairmont San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 956 out of 1345 reviews
Rating 8 - Good. 172 out of 1345 reviews
Rating 6 - Okay. 97 out of 1345 reviews
Rating 4 - Poor. 75 out of 1345 reviews
Rating 2 - Terrible. 45 out of 1345 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful hotel and grounds, room was large and comfortable. Area around the hotel was clean and safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really beautiful property with flawless service.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

10/10 Excellent

Gary

Stayed 1 night in May 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joseph, Naperville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

arpine, los angeles

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property with all the comfort and amenities you could hope for. Wonderful stay
Stayed 5 nights in May 2025

10/10 Excellent

Lourdes

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have saved this property now a few times and continue to return. We love it proximity to so many things we do there in San Francisco. We also enjoy the hotel itself. As a great bar, great staff and is just a nice hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, amenities, property conditions & facilities
Review: 0 Stars – Extremely Disappointed I would not recommend staying at this hotel. The day before I checked out, I went to my car to grab something and it was in perfect condition. The next day, there was clear and noticeable damage. I immediately questioned how close the other vehicles were being parked—something I had already brought up multiple times with staff. I had voiced my concerns repeatedly about how tightly cars were being packed in, and despite that, my concerns were dismissed and now my car has been damaged. What’s worse is the overall condition of the hotel. The room was incredibly run-down, with paint literally peeling and hanging from the bathroom ceiling. While the location is convenient and the Tonga Room is a nice touch, it doesn’t make up for the complete lack of care and maintenance. Between the poor management of the parking situation and the condition of the rooms, I absolutely would not recommend this hotel to friends, family, or anyone looking for a stress-free stay. Hugely disappointing experience.
Stayed 2 nights in May 2025

10/10 Excellent

Ruifang, Katy

Stayed 2 nights in May 2025

10/10 Excellent

Jonathan Gabriel

Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful historic property and I love that they had one of the SF hearts in display.
Stayed 1 night in May 2025

10/10 Excellent

Jaime, Greenville

Liked: Cleanliness, staff & service
Knob hill is the place to get the true San Francisco experience. Easy walk down hill to everywhere and come back up in cable car. Hotel is excellent and neighborhood is quiet.
Stayed 7 nights in May 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service from the time I pulled in.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire property is magical! Such a beautiful hotel that’s just worth every dollar. Highly recommend staying here as the employees are incredibly professional, kind and helpful. Loved every part of this stay!
Stayed 3 nights in May 2025

10/10 Excellent

Ana

Stayed 2 nights in May 2025

10/10 Excellent

Katalina

Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in May 2025

10/10 Excellent

Carine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property!
Stayed 4 nights in May 2025

8/10 Good

Renae

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Michele

Liked: Staff & service

Up grade this room.

Toilet needs fixing. Motherboard in top of minibar. Live connection. Wierd.
Stayed 2 nights in May 2025