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Grand Bay Hotel San Francisco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Bay Hotel San Francisco

View from property
View from property
Terrace/patio
Lobby
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Parking available

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Marlin Park
    13 min walk
  • Hiller Aviation Museum
    3 min drive
  • Hillsdale Shopping Center
    5 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Partial Lake View

View from room

Room, 1 King Bed, Partial Lake View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

View from room

Room, 2 Double Beds, Lagoon View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ensuite, Lagoon View

Suite, 1 Bedroom, Ensuite, Lagoon View | Living area | 55-inch flat-screen TV with digital channels, TV, streaming services

Suite, 1 Bedroom, Ensuite, Lagoon View

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

  • 341 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

View from room

Room, 1 King Bed, Lagoon View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lagoon View

Junior Suite, 1 King Bed with Sofa bed, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Accessible

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, Accessible

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, Accessible

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, Accessible

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Redwood City

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1002)
The price is $204
per night
includes taxes & fees
Jan 6 - Jan 7
Courtyard by Marriott Redwood City

About this property

Grand Bay Hotel San Francisco

4-star hotel in Redwood Shores
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Bay Hotel San Francisco features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a picnic area. Onsite parking is available (surcharge).

Grand Bay Hotel San Francisco has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Waterside Grill & Lounge - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 520 out of 1007 reviews" "
Rating 8 - Good. 193 out of 1007 reviews" "
Rating 6 - Okay. 144 out of 1007 reviews" "
Rating 4 - Poor. 77 out of 1007 reviews" "
Rating 2 - Terrible. 73 out of 1007 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ayad

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
For the area, the location was nice along the waterfront. Beautiful view and walking area. Staff was wonderful. For a pricey hotel many things didn't add up. broken shower curtain, wrapped up Scott toilet paper, Dirty pillowcase and bedding cover and broken refrigerator that had a giant frozen chunk inside.
Stayed 1 night in Sep 2024

8/10 Good

Scott E

Close to office
Stayed 6 nights in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Average hotel, better values in the area. It's a business hotel. We stayed one night to be near SFO for an international flight in the AM. It was a lot better back in the days it was owned by Sofitel. It is no longer upscale. The grounds are very nice, especially along the man-made lake. Half of the rooms face the lake. Ask for lake view. What I really disliked was that they put us in me an accessible room, I did not book nor did they inform me at check in? The restaurant is hit or miss, it was busy when we were there. I ordered a burger and fries, which was the worst I've ever had with cold dried out fries, I should have known better. There is a Shake Shack down the road for 1/3 the price. My SO ordered chicken Picatta which was very good. The restaurant service is good. The bar looked really poppin'. If you like bar scenes, this is definitely a good one. The restaurant water tastes terrible, showers are weak. Overall the Room was clean, plenty of power for devices, no bed bugs, but behind the headboard it was absolutely filthy. The bed at least for me was not comfortable and the pillows were sky high and too firm for me. I rolled up a towel and used it as pillow.The comforter did not breath. It traps all your heat and you end up sweating even if you turn the A/C way down. In summary, I would not stay here again for the price, its not a value. There are likely better values in the surrounding area if you are staying like we did to go to SFO the next day.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property. Nice dining area and bar. Parking good but an extra $30/day. Wish it was closer to more shopping and restaurants. Overall, a nice place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Don Ace Z

Liked: Cleanliness, staff & service, property conditions & facilities
Not closw to any tourist attractions. Perfect for business travelers.
Stayed 2 nights in Sep 2024

4/10 Poor

Lenis

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Sep 2024

6/10 Okay

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall hotel is value . However bed mattress need to be change . Bed linen in poor condition as well
Stayed 2 nights in Sep 2024

6/10 Okay

Tami

Traveled with partner
Liked: Cleanliness, amenities
Front desk was very difficult to get a hold of.
Stayed 2 nights in Sep 2024

6/10 Okay

Adrian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were really small
Stayed 2 nights in Aug 2024

10/10 Excellent

Vivekananda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

6/10 Okay

Mahsa

Stayed 2 nights in Aug 2024

8/10 Good

Lorelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. The down in the comforters need replacing. We did eat in the restaurant the food was good and the drinks were strong. Downside: The ends of the feathers poked through the comforter. All in all pleasant stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little loud because a party outside by the pool but other than that enjoyed my stay
Stayed 1 night in Sep 2024

10/10 Excellent

Liezl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Nice hotel.
Very nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Matthieu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and cheap and well maintained
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Darren, Seattle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a convenient cafe for breakfast and decent restaurant. Nearby dining available.
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was well maintained and looked very elegant inside. However, when trying to speak to the front desk, I experienced getting hung up TWICE on my call with them. All I had asked was to confirm my reservation and a question, and immediately got hung up. I hope no one else will experience this as well and the staff learns to do better
Stayed 4 nights in Aug 2024

2/10 Terrible

Blake

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Raul

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff, clean and quiet with also a great dining area. Would stay again.
Stayed 2 nights in Aug 2024