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Grand Bay Hotel San Francisco

4.0 star property

Choose dates to view prices

Photo gallery for Grand Bay Hotel San Francisco

Terrace/patio
Exterior
Garden
Interior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
$158
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, San Mateo County Event Center
    ‪5 min drive‬
  • Place, Filoli
    ‪16 min drive‬
  • Place, Stanford University
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Lake View

View from room

Room, 1 King Bed, Partial Lake View

8.0 out of 10
Very good
(18 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

View from room

Room, 2 Double Beds, Lagoon View

7.2 out of 10
Good
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ensuite, Lagoon View

Suite, 1 Bedroom, Ensuite, Lagoon View | Living area | 55-inch flat-screen TV with digital channels, TV, streaming services

Suite, 1 Bedroom, Ensuite, Lagoon View

9.4 out of 10
Exceptional
(9 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(74 reviews)
  • 341 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

View from room

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(22 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lagoon View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 540 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(18 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Bay Hotel San Francisco

4-star hotel in Redwood Shores
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Bay Hotel San Francisco features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a picnic area. Onsite parking is available (surcharge).

Grand Bay Hotel San Francisco has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Waterside Grill & Lounge - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 546 out of 1016 reviews
Rating 8 - Good. 191 out of 1016 reviews
Rating 6 - Okay. 151 out of 1016 reviews
Rating 4 - Poor. 67 out of 1016 reviews
Rating 2 - Terrible. 61 out of 1016 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, amenities
Just enjoyed another fine stay at this hotel. Rooms are nice and roomy, would like comfier pillows, but a great hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice place and the view is awesome on the water side of the building. The city views are not bad either
Stayed 2 nights in Jun 2025

10/10 Excellent

Yang

Stayed 4 nights in Mar 2025

8/10 Good

Huma

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was ok but bed was very uncomfortable. Mattress was in bad condition and gave us backache.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full-Service Hotel Close to SFO

The Grand Bay Hotel offers spacious rooms with comfortable chairs for reading or watching TV and ample desks for working. I particularly appreciated the restaurant, which offered a variety of dinner options so I didn't have to venture out. The service was good, the staff friendly. The hotel is close to SFO, convenient for catching a flight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Stayed 1 night in Jun 2025

10/10 Excellent

Susan, Tualatin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were there for a family wedding- we liked that there were areas to gather to sit with family. The dining options were a bit limited by time and menu. The staff were mostly unwilling to offer separate checks to our party. The wedding itself was wonderful.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jaclyn, Lapeer

Business traveler
Disliked: Property conditions & facilities
When I checked in, I walked into a room that appeared to be occupied with shoes, a bag and towels on the ground. When I went back to the front desk, I was told "oh that's weird". I was given another room down the hall, but it was a terrible experience overall, and I was shocked there wasn't more empathy or at least an apology for such a shocking and poor experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Beautiful hotel. Nice views. Very quiet area. The complimentary room upgrade was so sweet. The room was so spacious and the bed was super comfortable. Good food at the restaurant too.
Stayed 2 nights in Jun 2025

6/10 Okay

Austin

Stayed 1 night in Jun 2025

10/10 Excellent

Julian, Stockton

Stayed 3 nights in Jun 2025

10/10 Excellent

Theophile

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff were so kind
Stayed 3 nights in Jun 2025

4/10 Poor

Juan

Stayed 1 night in Jun 2025

2/10 Terrible

Eric

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Check in began well. And the pool was great. Kids had a good time. However it went downhill from there. The cleanliness wasn’t great in the room. There were hairs on the bed. Also, the door for the connecting room wouldn’t shut and lock. Had to push with force to finally get it to go. Last the staff at the restaurant was beyond rude. Will not be staying again
Stayed 1 night in Jun 2025

10/10 Excellent

SUSAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Harold

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having to pay a daily resort fee and a daily parking fee was excessive for the amenities this hotel offered.
Stayed 2 nights in Jun 2025

8/10 Good

Howard, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe, quiet and walkable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lewis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used to Hyatt, Marriott… dated look in bath and room. Bed was comfortable! Wish they had nespresso rather than Kirig.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher, Belmont

Stayed 1 night in Jun 2025

10/10 Excellent

Timani

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Jun 2025

8/10 Good

shamsher

Stayed 1 night in Jun 2025

8/10 Good

Shari

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was disappointed with was having to pay $30.00 per night for parking and $20.00 more per night for a resort fee. That added $50.00 per night to the room. I'd rather be told the real price up front. Other than that, the employees were great and the room was fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 1 night in Jun 2025