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Grand Bay Hotel San Francisco

4.0 star property

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Photo gallery for Grand Bay Hotel San Francisco

Breakfast, lunch, dinner served; pool views
Interior
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
$167
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, Marlin Park
    ‪11 min walk‬
  • Place, Hiller Aviation Museum
    ‪18 min walk‬
  • Place, Museum of San Carlos History
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Smoking (View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Smoking (View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

Combined shower/tub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Bay Hotel San Francisco

4-star hotel in Redwood Shores
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Bay Hotel San Francisco features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a picnic area. Onsite parking is available (surcharge).

Grand Bay Hotel San Francisco has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Waterside Grill & Lounge - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 56.85 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.74 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 56.85 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Donef

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Yi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Both for business and leisure
Stayed 2 nights in Aug 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charges Extra to Book at Hotels.com

This place charged another fee per night in hidden fees that they did not disclose until checkout (I had read previous reviews and called to ask prior to arriving) because I booked on Hotels.com.
Stayed 3 nights in Aug 2025

10/10 Excellent

Armando, Long Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel, site, restaurant and bar. Front desk staff could be a bit more friendly especially the gal that checked me in
Stayed 1 night in Aug 2025

2/10 Terrible

Angela, Stockton

Stayed 1 night in Aug 2025

6/10 Okay

Miguel

Traveled with family
Liked: Room comfort
Stayed the night for the Fork and Film event. Nice area, not congested at all, parking is right next to the hotel (30$).
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel / Body Odor in Lobby & Restaurant

Good beds. Good pillows. Great maid service. Great location. The lobby and restaurant smells of body odor.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chau

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

mkrtich

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 4 nights in Jul 2025

6/10 Okay

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t find binle
Stayed 4 nights in Jul 2025

8/10 Good

Lissette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The manager is beyond amazing; she’s the reason it didn’t feel right. But the room was dirty tho
Stayed 3 nights in Aug 2025

8/10 Good

Wolfgang, El Dorado Hills

Liked: Cleanliness, amenities, property conditions & facilities
Food was very good. The beds were clean and comfortable. Looks like the Merriott hotel chain will probably purchase the location.
Stayed 2 nights in Aug 2025

8/10 Good

Angel

Stayed 1 night in Aug 2025

10/10 Excellent

riley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the surrounding areas can be pretty busy and cause travel times to take much longer than expected. Especially Downtown San Francisco. Having a much quieter, modern, comfortable, and more laid back place to get back to and relax definitely helps. It’s centrally located to multiple popular areas, including the SF airport, Palo Alto/Stanford University, Half Moon Bay, Golden Gate Bridge, etc. I would definitely stay here again if I have a need or desire to return to the region.
Stayed 8 nights in Jul 2025

2/10 Terrible

Melody

Traveled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property not far from many stores and resturaunts.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place to visit and good service drinks a little too pricey but good
Stayed 2 nights in Aug 2025

6/10 Okay

Jessica

Disliked: Room comfort

Bed is rock hard

The hotel is located in a quiet area surrounded by businesses. However, it’s also located near a small airport for personal planes and those are very noisy and heard often during the day. Only an Issue for those that sleep during the day. Nice view of lagoon. Convenient self parking. Lobby is very nice, with bar, and cafe. Disappointed with the room, weird musty smell in room. The water pressure in the shower is almost non existent. When the toilet clogged, and a request was made at the front desk for help, no one came to fix the toilet. The mattress is rock hard, with a pillow topper on top. Which is somewhat ok for back sleepers. If you’re a side sleeper you will be in pain. The AC doesn’t work well which forces you to crank the window open. You will hear your neighbors hotel doors slamming shut, constantly. Thin walls. Bedding was clean and white, same with towels. Overall room cleanliness was good. Parking is $30 a night. Overall, for the price it’s decent, but I doubt I will stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Cary

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The beds were terrible. They both had springs coming up and we went to the chiropractor each day because of it. We’re not able to change rooms. Very loud and when asked two weeks in advance to my stay what room type I would like I sent it in twice and did not receive what I requested.
Stayed 5 nights in Jul 2025

2/10 Terrible

Bernardo

Stayed 1 night in Aug 2025

10/10 Excellent

Gurbhej

Stayed 1 night in Aug 2025

8/10 Good

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are really nice but the bed in our Junior suite was old and saggy in the middle. We complained to the management about the state of the bed and they said oh yeah, we've been hearing lots of complaints about the beds so I think that that is in need of an upgrade. Other than that, it's a nice hotel. It's a little bit worse for wear but they said they were going to do a remodel soon.
Stayed 1 night in Jul 2025